3801 Grand
$4,200 – $7,500/mo
Starting price
Memory Care
Care types
1 Bedroom
Room options
Yes
Wheelchair access
About 3801 Grand
3801 Grand brings together independent living, assisted living, and memory care in a neighborhood just north of downtown Des Moines. Residents choose from private studios, one-bedroom, or two-bedroom apartments, each designed for comfort and mobility. The community stands out for its all-inclusive approach—meals, housekeeping, utilities, and a full calendar of wellness and social activities are all part of monthly living. Staff are on-site around the clock, offering medication management and help with daily tasks. Grand Avenue’s local shops, cafes, and parks are steps away, adding to the sense of being part of a lively city neighborhood. Families appreciate the straightforward pricing, with no entrance fees and a refundable deposit, making transitions smoother for everyone involved[1][3][5]. Highlights: All-inclusive living with no hidden fees, a wellness center with fitness classes, and a prime location near downtown Des Moines.
Our Care Approach
3801 Grand emphasizes around-the-clock support, medication management, and assistance with daily living activities, aiming to help residents maintain independence while having help close at hand. Staff are described as compassionate and proactive by some families, though concerns about care consistency and kitchen supervision suggest areas for improvement. The community’s wellness programs and social events are designed to keep residents active and engaged.
Family Experience
Families who feel their loved ones received personalized attention from staff report high satisfaction, noting that caregivers took time to understand individual needs. Others express frustration over food quality and kitchen management, suggesting that experiences can vary widely. Communication with staff is highlighted as responsive by some, while a few mention challenges with consistency and follow-through.
Care & Services
Services and care programs available at 3801 Grand.
Medical Care Services
Nursing care, medication management, and 24-hour supervision are standard, providing a safety net for residents with varying health needs.
Personal Care Services
Assistance with daily activities like bathing, dressing, and mobility is available, along with housekeeping and laundry services included in the monthly fee.
Specialized Care
Memory care services are offered for residents with Alzheimer’s or dementia, focusing on safety and quality of life.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
No specific mentions of cleanliness issues in the provided reviews; general facility upkeep appears acceptable, but detailed feedback is limited.
Atmosphere & Community Feel
The community is described as friendly and well-maintained, with a variety of social and wellness activities. However, resident satisfaction with daily life is mixed, particularly around dining experiences.
Safety & Security
24-hour staff and emergency call systems are in place, offering families reassurance about resident safety and quick access to help when needed.
Amenities
Reviews
Based on 6 reviews
Reviews for 3801 Grand show a mix of strong appreciation for caring, personable staff and significant concerns about food quality and kitchen management. Several families highlight staff who go above and beyond to know residents personally, while others report frustration with meal preparation and consistency. The community atmosphere receives praise, but kitchen-related issues are a recurring theme in critical feedback.
- Staff described as hopeful, friendly, and personable
- Great care reported for specific family members
- Community atmosphere and activities appreciated
- Repeated complaints about food quality and kitchen staff
- Concerns about management fairness and communication
- Residents sometimes feel their concerns are not addressed
Mara Proctor
The staff was great to my Uncle. Very caring went above and beyond. So hopeful, friendly and really personable got to know him, his likes and cater to his need.
Johnathan Kingery-Villalobos
Don’t leave your loved ones here unless you want them to spend the rest of there days in hell. The nursing staff could care less about the residents and see them much more as pests then living people with feelings nursing constantly complains about having to do the bare minimum for there residents and cant even care enough to learn there names. The kitchen staff is a joke with most every meal coming from a can or box and none of the staff even able to cook a decent meal. Residents complain daily about the food and how horrible it is. It’s a joke that they charge an arm and a leg for a resident to stay there and have no care in the world how those residents are treated. They are flat out stealing from these people and I highly advise you ask around before ever leaving your loved one here.
Jane Smitty
Male employees favored from female management. Are not questioned for behavior that a female staff would be. Armchair management basing decisions on employee opinions. Some staff arent able to perform all duties yet remain employed. Lots of miscommunication and rumors among staff. Staff constantly upset about not getting enough hours. Kitchen at night is unsupervised with high school kids.residents always upset and forever complaining about food. The soups made are literally concoctions. Amongst other things. Menu is redundant lots of canned foods offered. Do yourself a favor and ask a resident what to expect before signing a lease.
1 more resident rated this community with an average of 5.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$4,200 – $7,500/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs starting below the local average and all-inclusive services covering meals, utilities, and activities, 3801 Grand offers clear value for families seeking comprehensive care without extra fees. However, some reviews question whether the level of care and dining quality justify the price, indicating that perceived value may depend on individual priorities and experiences.
Location & Neighborhood
About the Area
3801 Grand sits on a tree-lined avenue just north of downtown Des Moines, close to local businesses, cafes, and parks. The area is walkable and offers easy access to pharmacies, medical clinics, and leisure spots, blending urban convenience with a relaxed neighborhood feel.
Nearby Attractions
- Grand Avenue boutiques and cafes
- Local parks and walking paths
- Walgreens pharmacy and Spay Clinics hospital within a mile
Public Transportation
- Local bus routes along Grand Avenue
- Downtown Des Moines transit options
Questions & Answers
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