Allison Pointe Healthcare Center
$1,832 – $7,604/mo
Starting price
Assisted Living
Care types
1 Bedroom
Room options
No
Wheelchair access
About Allison Pointe Healthcare Center
Allison Pointe Healthcare Center in Indianapolis provides a broad spectrum of skilled nursing and rehabilitation services, including physical, occupational, and speech therapy. Located in Washington Township, this large facility supports residents with 24-hour supervision and a variety of engaging amenities such as arts and activity rooms, a fitness center, walking paths, and outdoor gardens. The community emphasizes medical care alongside social programs like movie nights and music events to enrich daily life. Proximity to local healthcare providers and dining options adds convenience, while specialized services like wound care and substance abuse treatment address complex health needs. Families should note mixed feedback on care quality and facility management.
Our Care Approach
Allison Pointe provides 24-hour skilled nursing and rehabilitation services with a focus on physical, occupational, and speech therapy. However, reviews suggest inconsistencies in care quality, with some staff committed to resident success while others appear unprofessional or neglectful. The facility offers specialized medical services but struggles with management and communication.
Family Experience
Families report mixed experiences; some appreciate the therapy and staff friendliness, but many express frustration with poor communication, lack of responsiveness, and feeling ignored. Several families describe distressing incidents that led them to distrust the facility's ability to provide safe care.
Care & Services
Services and care programs available at Allison Pointe Healthcare Center.
Medical Care Services
Includes 24-hour skilled nursing, medication management, wound care, cardiac and pulmonary management, and post-surgical care.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, and mobility support is provided, though some reviews note delays and neglect.
Specialized Care
Offers rehabilitation therapies, memory care, substance abuse treatment, hospice and palliative care, and neurorehabilitation.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is reported to be clean with daily housekeeping and prompt maintenance addressing issues the same day.
Atmosphere & Community Feel
While some find the atmosphere supportive with engaging activities, many reviews describe a disorganized environment with staff often inattentive or distracted.
Safety & Security
Multiple reviews raise serious safety concerns, including patients leaving with medical devices unattended, substance abuse within the facility, and inadequate supervision.
Amenities
Reviews
Based on 93 reviews
Reviews of Allison Pointe Healthcare Center reveal a deeply divided experience. Some residents and families praise the cleanliness, therapy programs, and dedicated staff, highlighting effective physical and occupational therapy. However, a majority of reviews express serious concerns about care quality, staff responsiveness, safety, and management, with multiple reports of neglect, poor communication, and unsafe conditions. Overall, satisfaction is low, with many families advising against the facility.
- Facility is clean and well-maintained with prompt maintenance response
- Physical and occupational therapy programs are highly regarded
- Staff are friendly and try to help residents succeed
- Serious safety concerns including patients leaving unsupervised and substance abuse on site
- Poor communication and dismissive, unprofessional staff behavior
- Neglect in medical care such as delayed medication and inadequate hygiene support
Scott Jones
I just spent two months at this facility and do not follow the 1.9 rating. They did an excellent job. The facility is clean. They clean it daily. There is no smells. All the rooms and all of the equipment and all of the furniture are in working order there’s no damages if there’s ever a problem maintenance gets to it same day. The staff works really hard at doing the best job they possibly can. I had few if any complaints. They respond to you as quickly as they can And they are always in good moods, friendly, and they really help you succeed. Physical therapy and occupational therapy. Are top notch and absolutely will work you to the point where you need to get to in a professional way. they are just fantastic. If I had to complain about anything, which I really don’t have any complaints, is the food is only fair it is institutional food. It’s not bad. It’s edible. They do a good job with it. It’s just nothing special. If you come here, trust me you are safe secure and you get the best possible care.
Jennifer Oakes
Do not send your loved ones here. I would rate zero if I could. Our daughter walked out the front door with a pic line in her chest and is a heroin addict. We called two days after she left and they thought she was still there.Also the patients sell their pills to other patients and there was heroin in the facility for sale from other patients. They also sneak alcohol in and our daughter was drunk three times, and thought it was funny. Quality care at its finest. They are totally in it for the money from government assistance. Out of 21 facilities contracted they were the only ones that accepted. Gee, I wonder why.
John Velarde
My experience with a family member staying here was not good.
16 more residents rated this community with an average of 2.3 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,832 – $7,604/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from $1,832 to $7,604 per month, reflecting a wide spectrum of care needs. Given the mixed reviews, families should carefully weigh the cost against concerns about care quality and safety. Some amenities and therapy programs add value, but reported issues may impact overall satisfaction.
Location & Neighborhood
About the Area
Situated in Washington Township, Indianapolis, Allison Pointe Healthcare Center benefits from a neighborhood with accessible healthcare facilities like Community Hospital and Northeast Family Physicians nearby. The area also provides convenient dining and shopping options, supporting residents’ connection to the broader community and ease of access for families.
Nearby Attractions
- Community Hospital
- Chick-Fil-A (1 mile away)
- Starbucks (3 miles away)
Public Transportation
- Local bus routes serving Washington Township
- Nearby transit stops connecting to central Indianapolis
Questions & Answers
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