Artis Senior Living of Wilmette

I wouldn’t recommend this place to anyone, what they selling at the interview/orientstion isn’t what’s be practice. This place should be rates 2.9 ⭐️, it’s absolutely worthless, people are reviewing based on what they think goes on at the time they visited. As a former employee I can’ say that’s not the case, that place turn over workers or care partners as they call us faster than McDonald turn over burgers. Care partners are only there for a pay cheque they have no training no experience no inter personal skills, clients/residents are not been taken care of with compassion or dignity or with LOVE! All the care partners do is complain, they spend more time complaining than actually taking care of the residents. They are disgruntled and lack motivation, why? In my opinion from what I’ve seen, care partners are been over worked, washing pots pans front the kitchen. Like seriously? Scrubbing floors, emptying garbage, they have no time to properly take care of the residents. No oral care, no hygiene care, I saw a resident toes look like Wolverine, the residents I’ve worked with on my first day some were stink, pungent. Covered in urine, why are care partners using two depends to put on the residents? It’s too hot!!! Why? They don’t wanna change them regularly that’s why and that’s wrong. There’s no supervision at Artis, no proper structure where care plan should be be, the care partners I’ve witness should be there they have not empathy, not LOVE, no regard for the care of the residents, its no fault of the residents what they are there with there diseases, MY God show some love and patience for the job your doing. I’ve over heard with my own ears care partners telling a resident “you’ll soon die so behave” I literally cried! It’s very sad how they treat the residents not all!! Only speaking on what I’ve seen, the food been served isn’t served with love, no presentation, as if they serving pigs on a far, care partners have too much extra things to do, they have no time to properly care for the residents. I didn’t see any house keeping , no janitor, all that extra work is left on the care partners, why? How then will they be able to attend to the residents properly why they scrubbing pots and emptying garbage 300 feet from the building? They can’t, they are tired and frustrated so they just come to get a pay check and leave all at the expense of the residents. Each resident I’ve worked with was soaked in pee, during dinner and after dinner. , when I asked why? They say don’t worry about it, after dinner they’ll be changed, NO!!! It’s wrong, it’s the mercy of GOD why the residents don’t have bed sores, it breaks by heart to hear a care partners telling telling a resident you are big and lazy like don’t wanna do anything☹️☹️ have some empathy, I had to step in and ask her to leave take a breather I’ll do it, it only took me 5 words—do you trust me Carl? Not his real name! And from there I spoke to him and reassure him what I’m there to do and how we are gonna do it and he did. The care partners response was “ your lucky you doing all that he’s just lazy and don’t wanna do it. No! It’s because your too aggressive and don’t wanna properly do your job that’s why he don’t wanna do it. Artis is a shadow disguise as a angel. From what I’ve seen make me very sad residents need better care , management don’t even go in the residents room from what I’ve been told. My very short time there makes me write this review because care partners aren’t. Trained properly and don’t have a clue how to properly take care of anyone? I wouldn’t recommend ARTIS to anyone There is a problem when people don’t stay and whosever stays just there to bounce around to get a pay cheque, some care partners doesn’t even speak proper English. How are the residents suppose to understand why they saying when not even me can. May GOD bless those residents

As a medical provider of multiple services we would like to acknowledge Artis Senior Living as the Best facility for memory care in the area.

Very well kept cleaning.cookies are not bad Freshly made.