Austin Healthcare And Rehabilitation Center
$7,000 – $12,000/mo
Starting price
Assisted Living
Care types
1 Bedroom
Room options
No
Wheelchair access
About Austin Healthcare And Rehabilitation Center
Austin Healthcare And Rehabilitation Center is a large skilled nursing facility located in Austin's East MLK neighborhood. It provides 24/7 nursing care and assistance with daily living activities like bathing and medication management. The community features a variety of amenities including arts and activity rooms, a fitness center, walking paths, and resident-run programs designed to engage seniors physically and socially. Positioned near medical centers such as Dell Children's Medical Center, it offers convenient access to specialized healthcare. While the facility aims to support residents with comprehensive services, recent reviews indicate challenges with management, staffing, and facility upkeep that families should consider.
Our Care Approach
The center provides 24-hour nursing and assistance with daily living tasks, but reviews indicate inconsistent care quality. Staffing relies heavily on agency nurses unfamiliar with residents, resulting in neglect and medication errors. Management appears disengaged from improving care standards.
Family Experience
Families often report frustration with communication and management responsiveness. Many describe feeling compelled to remove loved ones due to neglect or poor care. Visits are marked by concerns over cleanliness and staff attentiveness, leading to low overall family satisfaction.
Care & Services
Services and care programs available at Austin Healthcare And Rehabilitation Center.
Medical Care Services
Provides skilled nursing care including medication management and health monitoring available 24/7.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, and meal preparation.
Specialized Care
Does not provide memory or behavioral care services.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Multiple reviews describe the facility as old, dirty, and rundown, with insufficient housekeeping and maintenance leading to flooding issues and unsanitary conditions.
Atmosphere & Community Feel
The atmosphere is reported as lacking warmth and engagement due to high staff turnover and neglect, with limited meaningful interaction between residents and caregivers.
Safety & Security
Concerns about safety are raised, including reports of neglect, missing medications, and unexplained resident deaths, suggesting inadequate supervision and security measures.
Amenities
Reviews
Based on 21 reviews
Reviews for Austin Healthcare And Rehabilitation Center reveal a mixed to negative sentiment, with many families expressing serious concerns about staff responsiveness, cleanliness, and management. Positive ratings are fewer and tend to focus on isolated good experiences, but the majority highlight issues such as neglect, poor communication, and facility conditions. The overall rating of 3.1 reflects this divided perception, with a significant number of low ratings and complaints about care quality and operational management.
- Some staff members have been described as caring in isolated instances
- The location provides access to nearby medical facilities
- Amenities like activity rooms and fitness programs are available
- Management is frequently criticized for poor oversight and responsiveness
- Nursing staff are often described as untrained or agency-based with little patient knowledge
- Facility conditions are reported as dirty, old, and poorly maintained
J Marie
Horrible place do not send your loved ones here this place is literally just there to collect the residents insurance. Spoke with a Dominic, a Shanna and a Amanda not one of them could get their ducks a-line for a patient to be seen in our office. Our nurse is going to file a complaint and hopefully they are audited.
Veronica Rivera
Horrible place, Horrible staff, worst management I've ever met. I sincerely don 't understand how they pass their annual inspections.
AP PR
Awful place with, awful staff, they had a horrible of covid and told no one. They've been in multiple lawsuits and still do nothing. The owner is a con and there are court records to show that he is. They jave a high overturn rate and cannot keep people there. The staff is lazy and unfit for the medical industry. Your loved one will consistently be back and forth in the hospital under their care, hospitals have sent out state on them multiple times. They still do not change. This place needs to be shut down indefinitely! The place itself is old, dirty and rundown. They lie about everything! Not to mention people die there of mysterious circumstances, always have a camera in your loved ones room if you plan on coming here.
9 more residents rated this community with an average of 3.7 stars
Families love this community. See if it’s the right fit for you.
Pricing
$7,000 – $12,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $7,000 to $12,000, families express concerns that the facility does not deliver commensurate value given the reported issues with care quality, facility upkeep, and staff reliability. The high price contrasts with frequent complaints about neglect and poor management.
Location & Neighborhood
About the Area
Situated in Austin's East MLK neighborhood, the center is near essential medical facilities like Dell Children's Medical Center and local amenities including cafes and schools. The area offers practical access to healthcare and community resources but the immediate surroundings reflect an older urban environment.
Nearby Attractions
- Dell Children's Medical Center of Central Texas
- Greater Goods Coffee Roasters
- Waffle House
Public Transportation
- Local bus routes serving East MLK area
- Accessible taxi and rideshare services
Questions & Answers
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