Bella Vista

I have a long history with Bella Vista in Oshkosh. My Mom lived there in both the RCAC apartments and in the CBRF floor. She passed away 8 years ago, but her time at Bella and the care she received was very good. So good, that in my families time of need recently for my sister, I turned to them again. She was living independently but could not manage her T1 diabetes and live on her own any longer, she needed more care. Working with Community Care (LTC) and Bella Vista (Rebecca Groleau, Lori DeWitz, and Wendy Eggers) we were able to move her into a beautiful RCAC apartment quickly. The entire staff made us feel at home and comfortable immediately. Sadly, my sister had a heart attack the first week there. The CNA and night crew aids got her the emergency services she needed quickly. While she was in the hospital, the even made sure that her cat was being cared for! All my sister wanted to do was to return to her "home". She loved it and the people even being there for just a short time. A few weeks later she had another incident with more serious consequences. After 10 days in hospital, she just wanted to go back to Bella. Wendy was instrumental in getting her set up for hospice b4 the hospital would release her, she worked with us to ensure my sisters meds were correct, she went above and beyond to ensure my sisters comfort. Sadly, she passed away a short time later. And here again, Rebecca, Wendy, the entire staff at Bella pitched in to help our family cope. In her short stay there, they all quickly became family. I hope when I need a place to go, they are all still there .. because that's where I'm going!

I don't understand why you continue to run out of food for your assisted living residents? This has been going on now for several months without any resolution.You even increased the cost of rent. If you are not able to feed the residents in assisted living a proper meal, you should not be including that in the cost of rent. I don't understand how this is considered to be acceptable care.

Please don't put your love ones in this facility. They will not be safe. No one in management has the maturity or empathy to create a healthy environment. My dad found care aids resting in his bed on their phones. Nothing was done. The director should be shamed and fired for what she allows to happen. Don't allow any of the workers here near the needy.