Belmont Village Senior Living Sabre Springs

Deeply Disappointed with Belmont Village Sabre Springs I’m very disappointed with the care and concern my mother received at Belmont Village Sabre Springs. She was often left waiting 30–40 minutes just to be taken to the dining room for meals — a situation that happened frequently and caused her significant distress. Eventually, I had to purchase her an electric wheelchair just so she could get to meals on time. But the biggest disappointment came when I was informed — without warning or any meaningful discussion — that her monthly rate would jump from $5,950 to $6,370 and then suddenly to over $10,000 a month. I was told this was due to a “reassessment,” which felt more like an excuse to justify a massive rate hike than a genuine evaluation of her needs. I attempted to speak with the Director, Tracy Knepple, about this unreasonable increase, but I was met with rudeness and unprofessionalism. I was treated with complete disregard and disrespect, despite being a concerned family member trying to advocate for my mother’s care and well-being. As a result, I made the decision to move my mom to a new facility — one where she is now thriving and no longer has to worry about inconsistent care or unexpected financial strain. I strongly urge anyone considering Belmont Village Sabre Springs to look very carefully at how they handle both care and communication. In our experience, they failed on both fronts.

My cousin, a resident at at Belmont Village Senior living Sabre Springs California has not had a bath in 10 days. Her contract specifies one shower a week which she has not had and was told she’ll have to wait until next week. Contacting management has been useless as they are totally unresponsive. Think twice about this senior assisted living facility.

If you have an independent family member or friend who needs a home, Belmont Village is a lovely place. They are doing their best when it comes to assisted living care for residents with memory related conditions. But after being at a different facility for a couple of months I have downgraded this review. Belmont is not the place for those with cognitive impairment- their policies and staff are not well suited to keep those dealing with dementia safe, nor do they follow doctors orders very well. Communication with the staff was interment, messages often didn’t get fully communicated to the right people. Turnover was extremely high both in management and staff. Though everyone was nice and seemed to be trying hard our loved one’s health was at risk there. Not to mention how ineffective their strategies for getting showered were. I had to hire extra care for someone else to do their job. And was advised to do so by their management. I had given them all the support as a family member that I could . Now that we’ve gone elsewhere our loved one is thriving again.