Bickford of Carmel
$3,500 – $7,800/mo
Starting price
Memory Care
Care types
Private, 1 Bedroom
Room options
Yes
Wheelchair access
About Bickford of Carmel
Bickford of Carmel provides dedicated assisted living and memory care in a setting designed to feel like home. Its specialized memory care unit supports residents with dementia through compassionate, attentive nursing staff who foster safety and engagement. The community features private and one-bedroom apartments with kitchenettes, allowing residents personal comfort and independence. A variety of activities, including outings and social programs, encourage connection and vitality. The secure building and beautiful courtyard offer safe spaces for walking and relaxation. Families often praise the caring management team and the active Family Council that fosters open communication and continuous improvement.
Our Care Approach
Bickford of Carmel emphasizes a holistic approach with specialized memory care and 12-16 hour nursing coverage. Staff focus on individualized support for residents with dementia and assistance with daily living activities, though some reviews indicate challenges with staffing and care delivery consistency.
Family Experience
Families often feel comforted by the staff's kindness and the community's openness, especially through the Family Council that encourages involvement and feedback. However, some families report frustration with communication delays and care inconsistencies, necessitating frequent visits to ensure loved ones' needs are met.
Care & Services
Services and care programs available at Bickford of Carmel.
Medical Care Services
Includes 12-16 hour nursing, medication management, health monitoring, and 24-hour call system to address resident needs promptly.
Personal Care Services
Assistance with bathing, dressing, toileting, transfers, and mobility support tailored to individual resident requirements.
Specialized Care
Memory care programming designed for residents with dementia and Alzheimer's, staffed by trained nurses skilled in managing cognitive impairments.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally clean with housekeeping praised for maintaining common areas, though some reviews mention issues such as laundry management and occasional maintenance concerns.
Atmosphere & Community Feel
Bickford of Carmel offers a home-like, welcoming atmosphere with a friendly community vibe. Residents have access to numerous activities and social programs, fostering engagement and camaraderie.
Safety & Security
The community is a locked building, ensuring resident safety by preventing wandering, with 24-hour supervision and a call system providing additional security and peace of mind.
Amenities
Reviews
Based on 30 reviews
Reviews of Bickford of Carmel reveal a mix of strong praise and serious concerns. Many families commend the caring, patient staff, especially in memory care, and appreciate the home-like atmosphere and engaging activities. However, some reviews report neglect and communication issues, including delayed care and staffing challenges, with one citing a health department finding of neglect. Overall, the community holds a 4.2-star rating with most reviews positive but a notable minority expressing significant dissatisfaction.
- Staff treat residents like family with kindness and compassion
- Memory care nurses provide excellent, patient care for dementia residents
- Active Family Council promotes communication and community involvement
- Reports of residents waiting long periods for assistance and inadequate hygiene care
- Instances of neglect documented by the health department
- Communication gaps and unmet promises from management
Ashley Miller
The Bickford of Carmel has been such a blessing for our family. It truly feels like home, and the staff go above and beyond to care for my mother-in-law with kindness and compassion. They treat her like family, and that gives us so much comfort and peace of mind knowing she’s surrounded by people who genuinely care.
ben johnson
Makes my dad wait 40 plus minutes to toilet. Told my dad to pee and poop himself. Puts him in bed whenever they can to avoid having to take care of him. Won't get him in the shower and only provides bed baths. Does not help him brush his teeth...which all of this was signed off on when we moved him in. Avoid this place for anyone you love. Just to reiterate, do not ever take a loved one here ever. This place is an absolute joke.
Blue Angelwannabe
My mom was in this facility for an about two months. It was awful. The department of health ended up finding them guilty of neglecting my mom in February of 2024. She wasn’t checked on for 13 hours. She fell and had to be in the hospital for 3 days due to their neglect. We had to be there all the time to make sure they were taking care of her. The nurses were made to do double duty as food servers instead of being able to just do their jobs. No one would answer the phone after 9 pm. The manager at the time made promises that never happened. The nurses were always complaining about the conditions they were working under. It looks like a nice place but they will not deliver on their promises to care for your loved one as family. There is no organization or accountability to make sure your loved one is not passed over. You simply cannot trust them to take good care of your loved one. I also have video to back up all of these statements.
8 more residents rated this community with an average of 4.4 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,500 – $7,800/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With pricing starting around $4,563 per month, the community provides a range of amenities and services including professional chefs, activities, and medical support. While many families find the value aligns with the quality of care and environment, some express concerns about care reliability impacting perceived value.
Location & Neighborhood
5829 E 116th St East, Carmel, IN 46033
Get DirectionsAbout the Area
Located on East 116th Street in Carmel, Indiana, Bickford of Carmel sits in a suburban area with convenient access to medical offices, pharmacies, and retail. The neighborhood supports an active lifestyle with nearby parks and dining options, providing residents opportunities for outings and social engagement close to home.
Nearby Attractions
- CVS Pharmacy
- Starbucks
- Local parks and walking paths
Public Transportation
- Local Carmel bus routes
- Regional transit connections via nearby stops
Questions & Answers
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