Bickford Of Upper Arlington
$3,650 – $6,175/mo
Starting price
Memory Care
Care types
Private, 1 Bedroom
Room options
Yes
Wheelchair access
About Bickford Of Upper Arlington
Bickford Of Upper Arlington is distinguished by its dedicated memory care services and a strong focus on personalized attention in a well-maintained facility located in the River Ridge neighborhood of Columbus. The community features private and one-bedroom apartments with amenities such as a professional chef, diverse activity programs, and an on-site nursing team. Residents benefit from a range of engaging social and wellness activities including animal-assisted therapy, movie nights, and fitness programs. Despite some concerns about management and facility upkeep voiced in reviews, many families appreciate the caring staff and the home-like atmosphere that encourages resident involvement and comfort.
Our Care Approach
Bickford Of Upper Arlington emphasizes comprehensive memory and assisted living care, supported by a nursing team and specialized programs tailored to residents' needs. The care philosophy centers on personalized support for daily living and wellness, though some reviews indicate variability in care consistency due to staff turnover and management challenges.
Family Experience
Families frequently note positive interactions with staff who are responsive and caring, appreciating the open communication from certain managers and the opportunity to participate in meals and activities. However, some families express frustration with management's responsiveness and report difficulties obtaining clear medical information, affecting overall satisfaction.
Care & Services
Services and care programs available at Bickford Of Upper Arlington.
Medical Care Services
Includes nursing care with medication management and health monitoring, supported by an on-site nursing director and staff available 24/7.
Personal Care Services
Assistance with daily living activities such as mobility support, personal hygiene, and meal preparation is provided to residents.
Specialized Care
Memory care services are available for residents with dementia or Alzheimer's, including secure areas and tailored activity programs.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally described as clean and well-kept by some reviewers, but others report issues such as peeling baseboards, insufficient housekeeping staff, and exterior doors that do not lock properly, indicating inconsistent maintenance.
Atmosphere & Community Feel
Bickford Of Upper Arlington fosters a home-like, nurturing environment with a focus on family-style interactions and community engagement through activities like animal-assisted therapy, movie nights, and fitness programs, though some residents on memory care floors seek more engagement.
Safety & Security
The community includes locked doors for resident safety, especially for those with memory care needs, and offers 24-hour staffing; however, some reviews mention concerns about staff shortages impacting timely care and supervision.
Amenities
Reviews
Based on 96 reviews
Reviews for Bickford Of Upper Arlington reveal a mixed but generally positive picture, with many praising the kindness and dedication of the caregiving staff and the quality of food. However, significant concerns about management responsiveness, staff turnover, and cleanliness have been raised by several reviewers. Families often highlight the supportive atmosphere and engaging activities, though some report issues with medical care coordination and facility maintenance.
- Staff are described as kind, professional, and dedicated
- Food quality is frequently praised as home-cooked and delicious
- Engaging activities and a warm, family-like atmosphere are highlighted
- Management is often criticized for poor communication and lack of engagement
- Concerns about cleanliness and facility maintenance are common
- High staff turnover and inconsistent medical care have been reported
Lashanna Revels
Very beautiful clean facility great staff lots of things for residents to do food was great the director was great very much enjoyed the residents overall great place
Austin Robinson
This facility is a very warm loving and nurturing place to be. Everyone in this facility treats one another just like there own family. Proud to say id bring my loved ones here.
yvonne spain
If I could give this place 0 stars I would! The management is absolutely terrible besides the Kitchen Manager and Director of Nursing they were the only managers that cared to listen to any concerns that was in the building. The Director does not even barely engage with the residents or staff unless there is a problem which she never tries to solve she pushes them on other people. The Director and Family Advocate is only there for the money and it shows. The residents suffer for their lack of professionalism and empathy and compassion with people. It drives a lot of employees out the door which causes such a high turnover over rate that the residents don’t receive the care they pay for. The facility is not clean and they work one housekeeper for the whole building thinking she can do it all. This place is horrible and I recommend if you do give it a shot just make sure the Director is permanently gone!
34 more residents rated this community with an average of 3.1 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,650 – $6,175/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $3,650 to $6,175, Bickford Of Upper Arlington provides a broad spectrum of services including nursing care, memory support, and numerous amenities. While many families find the value aligns with the quality of food and staff dedication, concerns about facility upkeep and management responsiveness may affect perceived value for some.
Location & Neighborhood
About the Area
Located in the River Ridge neighborhood of Columbus, Ohio, Bickford Of Upper Arlington is situated in a community with convenient access to local medical providers, pharmacies, restaurants, and parks. The area supports a comfortable lifestyle with diverse amenities nearby, contributing to a balanced environment for seniors.
Nearby Attractions
- Rusty Bucket Restaurant and Tavern
- Starbucks
- Local parks and walking paths
Public Transportation
- Local Columbus bus routes serving Riverside Dr
- Accessible transit options connecting to central Columbus
Questions & Answers
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