Brighton Gardens Of Charlotte

My husband was in the memory care section of Sunrise. The entire staff was hard working and compassionate. In the short amount of time he lived there the staff really got to know him so well and treated him so kindly.

Brighton Gardens took my Dad into their Assisted Living facility under difficult circumstances and welcomed him. Over the past few months, I have really appreciated the care staff who take the time to call me regularly with updates. They let me know not only if there is an issue to deal with, but also contact me when things are going well. I have been helped when I've needed to find a doctor, audiologist, buy a new hospital bed,etc. As I live outside the USA, this has all made it much easier to care for my Dad from a distance. UPDATE May 2025 sadly, the initial positive experience wasn’t to last. Dad received very loving and dedicated attention from the care assistants, who continually went over and above to help him as his dementia worsened. Sadly, a new director was appointed and it was immediately clear that there was no interest from management in providing excellence of care. My father’s room was absolutely filthy, he was left half clothed on a bare mattress and when I visited I realized most of his bedding and lots of clothing had disappeared. I would have gladly provided more had anyone told me. When we moved him and asked for an exit interview, we politely expressed our disappointment to the director who completely ignored us as we spoke and simply completed a form confirming that Dad was leaving. Management needs to change. I can only say how much I admire the care staff who continue to work there with such poor management. Our over riding memory now is that the “powers that be” simply did not care.

The staff is very caring. They treat my Mother like family. We are very happy with our decision to move to Brighton Gatdens.