Brightview Paramus

I recently toured Brightview Paramus and it was exceptional. The sales team (Jon and Christina) were welcoming and knowledgeable. Executive Director (Shyla) and Activities Director (Renee) set a high bar for leadership and engagement, and the entire team works seamlessly. Residents are thriving in an energetic environment, yet the atmosphere stays relaxed and warm. Beautiful spaces, attentive staff, and a confident “you’re in good hands” feel. Highly recommend!

Great place, good food and the staff is very caring. Lots of special activities, medical staff is good. Happy my Mother is here getting the care she needs.

They market themselves as a “memory care” facility, but based on our experience, I would not consider them one. My grandfather, who struggled with dementia and Alzheimer’s, had a very difficult transition out of the hospital — something that is already challenging for anyone, let alone someone facing such devastating diseases. The only reason I am giving two stars is because of a few staff members who genuinely made a difference: Rebecca, who always offered a positive outlook; Celis, who clearly cared deeply for her work; and Angela, who brought great energy and compassion. However, as a facility, they are not equipped to handle the reality of advanced memory care needs. When my grandfather’s behaviors became more challenging (he has only been there 3 weeks) — which is extremely common with dementia and Alzheimer’s — the response was not to provide support, but instead to claim he was “not a good fit.” Language difficulties, combativeness, and complex medical challenges are all part of these diseases. A true memory care facility should know that — and be prepared for it. In my opinion, this is not true memory care. It is simply assisted living with a “memory care” label for marketing purposes. Families with loved ones facing advanced stages of dementia should look elsewhere — your time, money, and more importantly, your trust deserve better.