Brookdale Durham
$4,220 – $10,700/mo
Starting price
Memory Care
Care types
Studio, 2 Bedroom, 1 Bedroom, Shared
Room options
Yes
Wheelchair access
About Brookdale Durham
Brookdale Durham brings together thoughtful care, a welcoming environment, and a strong sense of community for seniors in Durham. Residents here benefit from both assisted living and memory care, with nursing support available 12–16 hours daily and round-the-clock supervision. The community shines with amenities like a library, fitness room, garden, and regular social events—from live music to movie nights—helping residents stay active and connected. Families appreciate the attentive staff and the effort to honor diverse traditions, such as on-site Shabbat services. Located near major hospitals and local favorites like Cook Out and The Mad Hatter’s Bake Shop, Brookdale Durham makes daily life both convenient and enjoyable. Highlights: Staff praised for warmth and attentiveness, a wide range of activities and amenities, and a location close to essential services.
Our Care Approach
Brookdale Durham emphasizes personalized support with nursing and assistance for daily living, aiming to help residents maintain independence while receiving the care they need. Staff are generally described as attentive and caring, though some reviews indicate that staffing shortages can impact care quality, particularly in memory care. The community offers a range of activities and amenities designed to support physical, emotional, and social well-being.
Family Experience
Families visiting Brookdale Durham often feel reassured by the staff’s kindness and the community’s efforts to accommodate different needs and traditions. However, some report frustration with administrative responsiveness and occasional lapses in care, especially for loved ones in memory care. Overall, many appreciate the supportive environment, but a few have moved relatives elsewhere due to ongoing concerns.
Care & Services
Services and care programs available at Brookdale Durham.
Medical Care Services
Nursing support available 12–16 hours daily, 24-hour supervision, medication management, and assistance with health monitoring.
Personal Care Services
Help with bathing, dressing, meal preparation, housekeeping, and laundry. Mobility support and assistance with daily activities are standard.
Specialized Care
Memory care services are available, though some reviews highlight concerns about staffing and activity engagement in this area.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Most reviews mention clean, well-maintained rooms and common areas, though a few note that cleaning frequency could be improved, especially in memory care.
Atmosphere & Community Feel
The community is often described as welcoming and calm, with staff who engage residents and create a homelike environment. Activities like music, games, and social events help foster connections.
Safety & Security
24-hour supervision and emergency alert systems are in place, but some families express concerns about staffing adequacy affecting resident safety, particularly in memory care.
Amenities
Reviews
Based on 34 reviews
Reviews for Brookdale Durham are mixed, with many families highlighting kind, attentive staff and a comfortable, clean environment, while others raise concerns about understaffing, medication errors, and inconsistent communication. Positive experiences often mention a welcoming atmosphere and staff who go the extra mile, but negative feedback points to challenges in memory care and administrative responsiveness.
- Staff described as warm, attentive, and genuinely caring
- Clean, well-kept facilities with nice apartments
- Community activities and amenities appreciated
- Understaffing, especially in memory care
- Medication management and billing errors reported
- Administrative communication sometimes lacking
Kayla Sneed
Never in my life have I seen disrespectful workers my mom is in memory care and never gets shower it often smells like weed when I come in there also the med techs gave her the wrong medicine she apologize too me and told me too keep it between me and her! I came one morning there was only one young lady working in memory care ! Taking care of 16 residents no med tech or other cna in sight …. My mom is always watching tv never does no activity nor does she engage in any other thing just TV … the director never take care of any problems! I’m so disgusted I’m giving my money too these people … currently finding mom somewhere new !! And yea did I forget everyone including the managers are always on their phones no wonder why my mom keeps on falling
Kendall Suka
The staff at Brookdale has been amazing in taking care of our mom.
Heather Marie
We recently toured Brookdale Durham, and from the first conversation, we felt genuinely welcomed. As a Jewish family, we were pleasantly surprised (and deeply appreciative) when he showed us that they offer Shabbat services right on site. It’s not something we expected, but it really made us feel seen. 🕯️ The staff are kind and attentive, and there’s a calm, comfortable energy throughout the community. It’s clear they care about creating a space that respects different backgrounds and traditions. Brookdale feels like a place where our loved one can thrive—not just physically, but emotionally and spiritually too. ❤️
4 more residents rated this community with an average of 3.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$4,220 – $10,700/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $4,220 to $10,700, Brookdale Durham sits at the higher end for senior living in the area. Many families feel the community offers good value given the amenities and level of care, but some note that the high cost isn’t always matched by consistent care quality, especially in memory care. It’s important for families to confirm that the services and staffing meet their loved one’s specific needs before committing.
Location & Neighborhood
4434 Ben Franklin Blvd, Durham, NC 27704
Get DirectionsAbout the Area
Brookdale Durham is located on Ben Franklin Blvd, close to Durham Regional Hospital, Duke Hospital, and the VA, making medical care easily accessible. The area offers a mix of healthcare services, dining options, and local shops, providing convenience and a sense of connection to the wider community.
Nearby Attractions
- Durham Regional Hospital
- Cook Out restaurant
- The Mad Hatter’s Bake Shop
Public Transportation
- Local bus routes (exact lines not specified)
- Accessible parking on-site for visitors
Questions & Answers
Community Updates
Latest News
2025-08-06T08:59:52.000Z
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2025-06-05T11:10:06.000Z
Book (opens in new tab)Ready to learn more about Brookdale Durham?
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