Brookdale East Mesa

My dad has been at Brookedale over 3 years very caring and good staff ! Very clean

I am a friend of a resident in sea side #50 for years. I am going every day feeding him lunch, while his wife is away on vacation. While I was there today 7/18, at the noon meal, I was very impressed by CG, Sharon. (I did not get her last name.) Sharon followed all the protocols that BKD put in place years ago. 1-She had the wet warm cloths for each resident to wash their hands. If they couldn't, then she assisted them. 2- she stayed in the dining room the entire time they were eating, to monitor for chocking and/or assisted them. 3- She wore gloves and changed them as needed when soiled or between residents. 4- she kept the radio volume down so she heard it and and no one heard the often screeching radios throughout the dining room. If she needed to reply, she stepped out to the edge of the room to talk for a couple seconds. 5- she served everyone at a table, before she took meals to another table. 6 - she monitored all residents glasses and refilled them as needed. 7- she was cheerful, kind, helpful and attempted to talk to all of them, including any family present. 8- she tried very hard to keep a noisy dining experience casual and quiet and restaurant style. Sharon goes above and beyond as a CG and her elegance showed through today, and I am sure it's every day she works. I am since retired, but I had learned all the dining protocols when I worked for BKD for nearly a decade. So I am really impressed with Sharon!! Thank you Sharon for a job well done!!

Brookdale East Mesa cares for their residents and I feel my family member is in a safe and friendly place.