What types of care services are available?

Brookdale Hays provides assisted living care including help with daily activities such as bathing, dressing, grooming, medication management, and mobility support. Nursing and memory care are not offered.

What amenities and activities does the community offer?

Amenities include private, pet-friendly apartments, a library, beauty/barber shop, courtyard and garden, emergency alert system, and transportation services. Activities range from fitness and gardening classes to social events and devotional services.

How do families typically rate their experience?

Families generally rate their experience very positively, highlighting caring staff, good food, and a welcoming environment. Some note staffing limits for residents needing intensive one-on-one care, but overall satisfaction and recommendations are high.

Brookdale Hays

1801 E 27th St, Hays, KS 67601

4.5(17 reviews)

Assisted Living

$4,050 – $6,163/mo

Starting price

Assisted Living

Care types

Studio, 1 Bedroom

Room options

Yes

Wheelchair access

About Brookdale Hays

Brookdale Hays stands out for its attentive, family-like atmosphere where residents receive tailored support to maintain independence while getting help with daily needs like bathing and medication management. Located in Hays, Kansas, this single-story community features private, pet-friendly apartments filled with natural light and personalized touches. The staff’s dedication shines through in their genuine care and team spirit, creating a welcoming environment where residents enjoy engaging activities such as gardening, fitness classes, and social events. Dining is a highlight, with meals praised for quality and variety, served in an elegant setting. Brookdale Hays also offers convenient access to local medical services and community amenities, enriching daily life beyond the residence.

Our Care Approach

Brookdale Hays emphasizes supporting residents’ independence while providing assistance with daily living tasks. The staff’s compassionate approach includes personalized attention and patience, especially for residents with varying care needs, though staffing limits may affect intensive one-on-one care.

Family Experience

Families report positive experiences with open communication and staff responsiveness. Visitors feel welcomed, and the community encourages family involvement in care and activities, enhancing trust and satisfaction.

Care & Services

Services and care programs available at Brookdale Hays.

Medical Care Services

While nursing care is not provided, staff assist with medication management and health monitoring within assisted living capabilities.

Personal Care Services

Daily living assistance includes help with bathing, dressing, grooming, mobility support, and dining assistance tailored to resident needs.

Specialized Care

Memory care and behavioral care are not offered; however, the community supports residents with varying levels of dependency within assisted living.

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Living Environment

Cleanliness & Maintenance

The facility is well-maintained and clean, with staff attentive to residents’ rooms and communal areas, contributing to a comfortable living space.

Atmosphere & Community Feel

Brookdale Hays fosters a family-like, welcoming atmosphere where residents build friendships and participate in diverse social and recreational activities.

Safety & Security

Staff are available 24/7 with an emergency alert system in place, ensuring residents receive prompt assistance when needed.

Amenities

FurnishedCommunity-sponsored activitiesEmergency Alert SystemMove-in coordinationMeal preparation and serviceSpecial dietary restrictionsMovie nightsHousekeepingPet-friendlyFaith BasedWi-Fi / high-speed internetTelephoneGardenResident-run activitiesFireplaceArts roomLibraryTransportation & parkingBarber / SalonPatioWalking pathsOutdoor common spaceLaundry service / dry cleaningDining roomAllergy-sensitiveDiabetes dietAll day dining

Reviews

4.5

Based on 17 reviews

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Reviews consistently praise the caring and attentive staff who create a supportive, family-like environment. Residents and families appreciate the quality of meals and the welcoming atmosphere. Some concerns were noted about staffing levels affecting one-on-one care for highly dependent residents, but overall satisfaction remains high with many recommending the community.

What Residents Love

Staff demonstrate genuine care and team spirit
Meals are well-liked and cater to preferences
Residents feel safe, clean, and engaged with activities

Areas for Improvement

Limited staff availability for one-on-one care with highly dependent residents
Some residents needing minimal help may feel overlooked
A few isolated concerns about care intensity

Jacqueline Maxwell

I am SO happy my mom landed at Brookdale. She actually likes the food and that is saying something! And we love the staff. We have never experienced such a team spirit where everyone pitches in to help. Thank you to EVERYONE who helps make Brookdale the best place in town.

Karen Tackwell

This has been a God send for us. My mother was recently widowed and has several of her own ailments that made living alone too difficult, she needed social interaction. Brookdale Hays has a wonderful staff from top to bottom, they keep them safe, clean, fed and active. They go out of their way to provide specific individualized attention to every resident. It feels like a big family every time we are there. Involving the family is important to them. They do excellent in all types of needs from just living assistance to the more detailed difficult cases. My mom is hard to please and she couldn't be happier than at Brookdale. Thanks for caring so much!!!

Tobi Neuburger

They take a lot of people that are very dependent on staff to help them do everything. It takes away from the residents that need just a little bit of help each day. They do not have enough staff to be doing one on one care for some of the residents.

1 more resident rated this community with an average of 1.0 stars

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Pricing

$4,050 – $6,163/mo

Pricing varies by room type, care level, and services selected.

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Available Room Types

Studio1 Bedroom

Value Consideration

With monthly costs ranging from $4,050 to $6,163, Brookdale Hays provides comprehensive assisted living services including meals, housekeeping, and activities. Reviews suggest the pricing reflects the quality of care and amenities, though families should consider individual care needs when evaluating value.

Location & Neighborhood

1801 E 27th St, Hays, KS 67601

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About the Area

Situated in Hays, Kansas, Brookdale Hays is part of a community with accessible medical offices, pharmacies, and places of worship nearby. The area offers a blend of convenience and local charm, supporting residents’ health and social needs close to home.