Brookdale Ithaca Memory Care

We had a very disappointing experience. The younger staff were caring and the older staff, jaded. We needed placement for a couple and were told they could do end of life care with Hospice. Unfortunately, they didn’t tell us that such care could not include bringing in a hospital bed. They were too eager to to “qualify” this senior couple, one of whom died in less than a month, and the survivor left the next day. I question their sanitation practices. Security is also a concern. I was never asked who I was, and I walked in and out without an issue. Remember this is a for-profit location. Investigate carefully.

Mom never went and still billing me. Like they obviously don't know who is there. Overpriced and rooms are sad looking. Really wouldn't put my dog in Brookdale Ithaca NY.

A typical nursing home. Residents eat off of dirty dishes, lack of house keeping (gross toilets), there's a cabinet in the dining room where the place mats are kept that is FULL of black mold, all this makes it so gastrointestinal illnesses run rampant. Verbal abuse from workers, under staffed so residents sit in their room watching TV as there's no escorts, gross food. Workers are extremely unprofessional, corrupt management, lack of proper pay for workers. Oh gosh I could probably go on for awhile. It gives an amazing first impression but once you start digging and paying close attention you realize it's like every where else.