What types of care services are available?

Brookdale Kenwood provides assisted living and memory care, including 24-hour nursing, medication management, and the HealthPlus clinical care coordination program. Personal care and specialized memory support are also offered.

What amenities and activities does the community offer?

Residents enjoy chef-prepared meals, daily activities, fitness programs, secure outdoor spaces, and amenities like a movie theater, library, and salon. Pets are welcome, and transportation is available.

How do families typically rate their experience?

Family experiences are mixed—some praise the staff and environment, while others report concerns about understaffing, care quality, and communication. The overall rating reflects this divide, with both very satisfied and deeply dissatisfied families.

Brookdale Kenwood

9090 Montgomery Rd, Cincinnati, OH 45242

3.2(19 reviews)

Memory CareNursing Care

$4,030 – $5,180/mo

Starting price

Memory Care

Care types

Studio, 1 Bedroom

Room options

Yes

Wheelchair access

About Brookdale Kenwood

Brookdale Kenwood brings together assisted living and memory care in a thoughtfully designed Cincinnati setting, where residents find both comfort and attentive support. The community stands out for its Brookdale HealthPlus program, which coordinates clinical care right on-site, aiming to reduce hospital visits and keep health needs front and center. Residents enjoy chef-prepared meals, a full calendar of activities—from movie nights to fitness classes—and beautifully landscaped grounds with secure outdoor spaces. Families appreciate the option for their loved ones to age in place, with care levels adjusting as needs change. While the location offers easy access to top medical facilities and local dining, the experience here is shaped by both strong amenities and mixed feedback on care consistency.

Our Care Approach

Brookdale Kenwood emphasizes coordinated clinical care through its HealthPlus program, with nursing staff available around the clock and a focus on reducing hospital visits. However, reviews suggest that the quality and consistency of care can be uneven, with some residents receiving attentive support and others experiencing delays or neglect, particularly when staffing is stretched.

Family Experience

Families visiting Brookdale Kenwood often notice the friendly staff and clean surroundings, but experiences vary widely—some feel well-informed and supported, while others report frustration over unmet care needs and poor communication with management. Several mention that issues raised with staff or leadership were not resolved to their satisfaction.

Care & Services

Services and care programs available at Brookdale Kenwood.

Medical Care Services

24-hour nursing care, medication management, and the Brookdale HealthPlus program for clinical coordination

Personal Care Services

Assistance with daily living activities, mobility support, and personal hygiene

Specialized Care

Dedicated memory care services for residents with dementia, including specialized activities and staff training

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Living Environment

Cleanliness & Maintenance

Most reviews mention the facility as clean and well-kept, though a few note issues with odors in specific areas.

Atmosphere & Community Feel

The community aims for a welcoming, active environment with daily activities and social opportunities, but some families feel the social atmosphere is impacted by staffing challenges.

Safety & Security

The community offers 24-hour staffing and secure outdoor spaces, but families have raised concerns about safety due to understaffing and slow response times in emergencies.

Amenities

FurnishedEmergency Alert SystemMove-in coordinationConciergeMeal preparation and serviceProfessional chefCommunity-sponsored activitiesPet-friendlyFaith BasedSpecial dietary restrictionsPrivate bathroomCable TVKitchenetteTelephoneAir conditioningWi-Fi / high-speed internetDay tripsFitness roomOutdoor programsSpa / sauna / wellness roomBarber / SalonMovie nightsWalking pathsResident-run activitiesGardenScheduled daily activitiesGame roomFireplaceMovie theaterPianoActivity roomArts roomMusic programsLibraryTransportation & parkingBusiness roomOutdoor common spaceFitness programsHousekeepingLaundry service / dry cleaningGrocery shopping / errandsFamily support servicesDining roomVegetarianRestaurant-style diningGrillAll day diningBistroAllergy-sensitiveKosher mealsDiabetes diet

Reviews

3.2

Based on 19 reviews

Brookdale Kenwood receives a mix of praise and serious criticism in family reviews. Positive comments highlight attentive staff, a clean environment, and engaging activities, but several families report significant concerns about understaffing, high turnover, and instances of subpar care. The overall rating reflects this divide, with some residents and families having very positive experiences and others facing frustration over care quality and communication.

What Residents Love

Staff described as warm, caring, and attentive
Facility praised for cleanliness and engaging activities
Residents can age in place with changing care needs

Areas for Improvement

Reports of understaffing and high turnover
Concerns about care quality and response times
Billing and communication issues with management

Dave Waterson

Do yourself and your loved one a favor before moving here and research "Brookdale staffing algorithm" to understand just how poorly run the Brookdale company has been over the last couple of years. The company relies on an algorithm instead of the needs of their residents to allocate care across locations. Unfortunately, this location is continuously understaffed and delivers subpar care to its residents. The staff turnover rate in key positions at Brookdale Kenwood is high which should be concerning for anyone considering it as a place to live.

John Soller

I wish I could have selected zero stars. Many, many issues with my mother's 2 and a half year stay there. Some were shocking. I recently did a review that Brookdale sent me and wrote them that I would be willing to discuss my concerns and issues with someone from BD. No one has reached out to me.

John Littig

In my opinion, the one and only reason to choose this facility is a desire to spend top dollar to inflict maximum suffering on the person you are placing. Those possessing any empathy should avoid it at all costs.

8 more residents rated this community with an average of 3.6 stars

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Pricing

$4,030 – $5,180/mo

Pricing varies by room type, care level, and services selected.

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Available Room Types

Studio1 Bedroom

Value Consideration

With monthly costs starting around $4,960, Brookdale Kenwood sits at the higher end for assisted living in the area. Families should weigh the comprehensive amenities and clinical care coordination against concerns about staffing levels and care consistency when assessing value.

Location & Neighborhood

9090 Montgomery Rd, Cincinnati, OH 45242

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About the Area

Brookdale Kenwood’s location on Montgomery Road places residents close to Mercy Health - The Jewish Hospital, Ohio Valley Orthopaedics, and everyday conveniences like CVS Pharmacy. The area offers a mix of medical services, casual dining, and coffee shops, with parks and walking paths nearby for outdoor relaxation.