What types of care services are available?

Brookdale Madison West offers assisted living, memory care, nursing care, and personal care services.

What amenities and activities does the community offer?

Amenities include a fitness room, library, garden, and various community-sponsored activities. Residents can also enjoy movie nights, faith-based programs, and day trips.

How do families typically rate their experience?

Families have mixed experiences, with some praising the staff and amenities while others express concerns about care quality and management issues.

Brookdale Madison West

429 S Yellowstone Dr, Madison, WI 53719

3.5(31 reviews)

Memory CareNursing Care

$4,075 – $5,785/mo

Starting price

Memory Care

Care types

Studio, 1 Bedroom, 2 Bedroom

Room options

Yes

Wheelchair access

About Brookdale Madison West

Brookdale Madison West is a senior living community that combines beautiful craftsman-style architecture with a commitment to exceptional care. Residents enjoy a variety of amenities, including a fitness room, library, and serene garden, all designed to foster a sense of belonging and fulfillment. The community offers personalized service plans, ensuring each resident receives tailored support for daily living activities and medical needs. Its proximity to top medical facilities and local conveniences enhances the quality of life for residents.

Our Care Approach

Brookdale Madison West offers a personalized care approach, focusing on daily living assistance, medication management, and coordination with healthcare providers. The community provides both assisted living and memory care services, with a dedicated 24/7 care team. However, reviews indicate inconsistencies in care quality and management.

Family Experience

Families often report positive interactions with staff, who are described as caring and attentive. However, some have experienced communication issues and concerns about the quality of care provided. Overall, families appreciate the community's efforts to create a supportive environment.

Care & Services

Services and care programs available at Brookdale Madison West.

Medical Care Services

Nursing care, medication management, and coordination with healthcare providers are available.

Personal Care Services

Assistance with daily living activities, mobility support, and personal hygiene help are provided.

Specialized Care

Memory care services are offered, with a focus on supporting residents with dementia and other cognitive impairments.

Interested in learning more about the care options?

Start Your Free Path

Living Environment

Cleanliness & Maintenance

Reviews mention both cleanliness and maintenance issues, with some noting the facility is well-kept while others report problems with trash and dirty conditions.

Atmosphere & Community Feel

The community is praised for its friendly atmosphere and social activities, though some staff dynamics are criticized.

Safety & Security

Concerns about safety and security have been raised, including reports of neglect and falls.

Amenities

FurnishedEmergency Alert SystemMove-in coordinationConciergeMeal preparation and serviceProfessional chefMovie nightsCommunity-sponsored activitiesFaith BasedSpecial dietary restrictionsPrivate bathroomCable TVKitchenetteTelephoneAir conditioningWi-Fi / high-speed internetDay tripsBusiness roomOutdoor programsFitness roomSpa / sauna / wellness roomWalking pathsResident-run activitiesGardenScheduled daily activitiesGame roomMovie theaterMusic programsActivity roomTransportation & parkingArts roomOutdoor common spaceLibraryFitness programsHousekeepingLaundry service / dry cleaningContinuing learning experienceFamily support servicesDining roomDiabetes dietRestaurant-style diningVegetarianAll day diningGrillAllergy-sensitiveSports / cocktail lounge

Reviews

3.5

Based on 31 reviews

nurses (5)executive director (5)management (4)community (3)AED (2)observed (2)neglect (2)holiday (2)couple (2)opinion (2)

Reviews of Brookdale Madison West highlight both positive and negative experiences. Many praise the caring staff and engaging activities, while others express concerns about management issues and inconsistent care quality. Families appreciate the community's efforts to provide a comfortable and supportive environment, but some have experienced neglect and poor communication.

What Residents Love

Caring and attentive staff
Engaging activities and events
Beautiful facility design

Areas for Improvement

Management issues and frequent staff changes
Inconsistent care quality
Reports of neglect

Wall J

Used to have my grandmother there a couple years ago the workers are not taking good care of the residents from what my grandmother told me workers coming in and having an attitude while helping out with other residents and it seems like they run through EDs or Manager more than tissue

Sonjia Short

Mom has lived at Brookdale for 2 years now and is very happy there. With only one exception that I know of and frequently changing it seems, all staff have treated her with kindness and respect. They make sure she and her apartment are safe, clean and comfortable. The facility is well kept and smells fine. The food is mostly average, and excellent on several occasions. If I discover something that needs to be addressed, staff are quick to take care of it. I recommend Brookdale Madison West to anyone looking for a warm and comfortable place for their senior loved one to live.

Dillon Graff

Brookdale Madison West is a gorgeous campus, but as much as the facility speaks for itself, it’s the staff and caregivers who truly make this a special senior living community. This is somewhere I would absolutely feel comfortable sending a loved one.

5 more residents rated this community with an average of 2.8 stars

Families love this community. See if it’s the right fit for you.

Start Your Free Path

Pricing

$4,075 – $5,785/mo

Pricing varies by room type, care level, and services selected.

Get Personalized Estimate

Available Room Types

Studio1 Bedroom2 Bedroom

Value Consideration

The community offers a range of amenities and services, with costs starting at $4,075 per month. While some families find value in the community's services and amenities, others express concerns about the cost relative to the quality of care provided.

Location & Neighborhood

429 S Yellowstone Dr, Madison, WI 53719

Get Directions

About the Area

Located in Madison, Wisconsin, Brookdale Madison West is near top medical facilities like UW Health University Hospital and St. Mary's Health Hospital. The neighborhood offers conveniences such as CVS Pharmacy and dining options like Starbucks and Burger King. Nearby attractions include Olbrich Botanical Gardens and the Overture Center for the Arts.