What types of care services are available?

Brookdale Mentor offers assisted living and memory care, including help with daily activities, medication management, nursing support, and specialized programs for residents with dementia. The HealthPlus program provides on-site care coordination for chronic health conditions.

What amenities and activities does the community offer?

Residents enjoy a fitness center, library, beauty salon, bistro, landscaped gardens, and a full calendar of activities like exercise classes, arts and crafts, movie nights, and outings. Apartments are pet-friendly, and housekeeping, laundry, and transportation services are included.

How do families typically rate their experience?

Families often praise the friendly staff, engaging activities, and clean environment, but some report concerns about maintenance responsiveness and management communication. Overall satisfaction is mixed, with positive experiences around care and community life, and some frustrations with administrative issues.

Brookdale Mentor

5700 Emerald Ct, Mentor, OH 44060

3.2(25 reviews)

Memory CareNursing Care

$3,495 – $3,845/mo

Starting price

Memory Care

Care types

Studio, 1 Bedroom, 2 Bedroom, Shared

Room options

Yes

Wheelchair access

About Brookdale Mentor

Brookdale Mentor brings together thoughtful care, lively activities, and a neighborhood full of conveniences for seniors seeking both independence and support. Residents here find a balance between assistance with daily tasks and the freedom to enjoy a full social calendar—think Zumba classes, garden club, movie nights, and outings to local attractions. The community’s memory care program, Clare Bridge, offers structured routines and familiar activities to help residents feel secure and engaged. With a fitness center, library, beauty salon, and bistro on-site, plus pet-friendly apartments and landscaped outdoor spaces, Brookdale Mentor makes it easy to stay active, connected, and comfortable. Staff are available around the clock, and the HealthPlus program provides on-site care coordination for chronic conditions, reducing the need for frequent doctor visits. Highlights: Pet-friendly living with outdoor gardens, a full calendar of social and fitness activities, and personalized healthcare support right in the community.

Our Care Approach

Brookdale Mentor focuses on personalized support, with staff assisting residents in daily activities, medication management, and health monitoring. The memory care program uses structured routines and familiar activities to promote a sense of belonging. On-site care coordination through the HealthPlus program helps manage chronic conditions and reduce outside medical visits.

Family Experience

Families visiting Brookdale Mentor often notice the friendly staff and inviting common areas, with several mentioning how welcomed they felt during tours. However, some express frustration with slow resolution of maintenance issues and occasional lack of communication from management, especially regarding policies and extra charges.

Care & Services

Services and care programs available at Brookdale Mentor.

Medical Care Services

Nursing care, medication management, and health monitoring are available, with the HealthPlus program providing on-site care coordination for chronic conditions.

Personal Care Services

Staff assist with bathing, dressing, mobility, and daily living tasks, offering support tailored to individual needs.

Specialized Care

The Clare Bridge memory care program provides a secure, structured environment with activities designed for residents with Alzheimer’s and dementia.

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Living Environment

Cleanliness & Maintenance

Most reviews mention the building is generally clean and well-kept, with holiday decorations adding charm. However, several residents report persistent maintenance issues like broken appliances and delayed repairs.

Atmosphere & Community Feel

The community is described as warm and friendly, with staff who make residents feel at home. Activities and social events help foster connections, and the outdoor spaces are a highlight for many.

Safety & Security

The community offers 24/7 staff availability and an emergency alert system, providing peace of mind for families. Memory care areas are secure and designed to support residents with cognitive challenges.

Amenities

FurnishedEmergency Alert SystemMove-in coordinationConciergeMeal preparation and serviceProfessional chefMovie nightsCommunity-sponsored activitiesFaith BasedSpecial dietary restrictionsPrivate bathroomCable TVKitchenetteTelephoneAir conditioningWi-Fi / high-speed internetDay tripsBusiness roomOutdoor programsFitness roomSpa / sauna / wellness roomWalking pathsResident-run activitiesGardenScheduled daily activitiesGame roomMovie theaterMusic programsActivity roomTransportation & parkingArts roomOutdoor common spaceLibraryVolunteer programFitness programsHousekeepingLaundry service / dry cleaningContinuing learning experienceFamily support servicesDining roomVegetarianRestaurant-style diningInternational cuisineAll day diningGrillAllergy-sensitiveBistroDiabetes dietKosher meals

Reviews

3.2

Based on 25 reviews

atmosphere (2)smell (2)corporate (2)questions (2)clean (2)environment (2)manager (2)

Reviews for Brookdale Mentor show a mix of appreciation for the friendly, attentive staff and the welcoming, clean environment, alongside concerns about maintenance responsiveness and management communication. Many residents and families praise the atmosphere and activities, but some report frustrations with delayed repairs, inconsistent meal quality, and administrative policies.

What Residents Love

Friendly and welcoming staff who go above and beyond
Beautiful outdoor spaces and holiday decorations
Engaging activities and a sense of community

Areas for Improvement

Slow response to maintenance requests and broken amenities
Inconsistent meal quality and occasional lack of supplies
Concerns about transparency and communication from management

Kaitlyn Tredinnick

Very friendly and welcoming staff who were able to answer any questions asked!

Catherine O

As the Resident Engagement Coordinator at Brookdale Mentor, I see every day how our community helps residents feel truly at home. We offer a wide variety of activities tailored to their interests, keeping life fun, engaging, and meaningful. The staff goes above and beyond to ensure everyone feels welcome and cared for, creating a warm, family-like atmosphere. It’s inspiring to watch residents build friendships, discover new hobbies, and enjoy each day to the fullest.

Michele Hartman

Love the outdoor living space! The autumn decorations are absolutely beautiful and make it feel so warm and inviting.

7 more residents rated this community with an average of 1.7 stars

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Pricing

$3,495 – $3,845/mo

Pricing varies by room type, care level, and services selected.

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Available Room Types

Studio1 Bedroom2 BedroomShared

Value Consideration

With monthly costs starting around $3,495–$3,845, Brookdale Mentor offers a range of amenities, activities, and care services. Families should weigh the community’s social opportunities and healthcare support against occasional concerns about maintenance and administrative responsiveness when considering value.

Location & Neighborhood

5700 Emerald Ct, Mentor, OH 44060

Diamond Centre

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About the Area

Brookdale Mentor sits in the Diamond Centre neighborhood, close to Mentor Surgery Center, CVS Pharmacy, and a variety of dining options. The area offers peaceful green spaces like Mentor Marsh Nature Center and is a short drive from Lake Erie, providing both convenience and natural beauty.