What types of care services are available?

Brookdale Northwest Hills provides assisted living, memory care with specialized dementia programs, nursing care, medication management, and personal assistance with daily activities.

What amenities and activities does the community offer?

Amenities include furnished apartments with kitchenettes, restaurant-style dining with special diet options, a library, fitness and wellness programs, walking paths, salon services, and a full calendar of social and therapeutic activities.

How do families typically rate their experience?

Families generally rate their experience highly, noting the kindness and professionalism of staff, the quality of care, and the clean, comfortable environment. Some reviews mention exceptional support during difficult times, such as hospice care.

Brookdale Northwest Hills

5715 Mesa Dr, Austin, TX 78731

4.3(28 reviews)

Memory CareNursing Care

$4,890 – $11,730/mo

Starting price

Memory Care

Care types

Studio, 1 Bedroom, Shared

Room options

Yes

Wheelchair access

About Brookdale Northwest Hills

Brookdale Northwest Hills in Austin’s Northwest Hills neighborhood provides a spacious, lively setting for seniors needing assisted living and memory care. Residents live in bright apartments with kitchenettes and private bathrooms, supported by a dedicated team available 24/7. The community emphasizes meaningful engagement through diverse activities like music therapy, gentle exercise, and social events designed especially for memory care residents. Dining is a highlight, featuring restaurant-style meals with attention to special diets and inviting communal spaces. Families appreciate the knowledgeable nursing staff and seamless coordination of care, including in-house hospice services. With beautiful walking paths, a library, and wellness programs, Brookdale Northwest Hills creates a supportive environment that balances independence with compassionate care.

Our Care Approach

The community follows a person-centered care philosophy, especially for memory care residents, with structured daily activities to promote engagement and retention. Skilled nursing oversight and medication management are integral, supported by a compassionate team focused on respecting individual needs and fostering independence.

Family Experience

Families report feeling welcomed and supported from the first visit, appreciating open communication and the staff’s kindness. Many mention relief and gratitude for the quality of care and the community’s role in easing transitions. Visitors find the environment inviting and the staff responsive to questions and concerns.

Care & Services

Services and care programs available at Brookdale Northwest Hills.

Medical Care Services

Includes 24-hour nursing staff, medication management, health monitoring, and in-house hospice care partnerships.

Personal Care Services

Assistance with daily living activities such as bathing, dressing, mobility support, and personal hygiene.

Specialized Care

Memory care with the Clare Bridge program offering structured cognitive activities, therapeutic programs, and support for dementia residents.

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Living Environment

Cleanliness & Maintenance

The facility is consistently described as clean, well-furnished, and well-maintained, with prompt attention to maintenance and housekeeping needs.

Atmosphere & Community Feel

Residents and families note a welcoming, supportive atmosphere with active social programs and friendly interactions among residents and staff.

Safety & Security

Brookdale Northwest Hills provides 24/7 staff presence and an emergency alert system, ensuring residents’ safety and quick response to needs.

Amenities

FurnishedEmergency Alert SystemMove-in coordinationConciergeMeal preparation and serviceProfessional chefMovie nightsCommunity-sponsored activitiesFaith BasedSpecial dietary restrictionsPrivate bathroomCable TVKitchenetteTelephoneAir conditioningWi-Fi / high-speed internetDay tripsBusiness roomOutdoor programsFitness roomSpa / sauna / wellness roomWalking pathsResident-run activitiesGardenScheduled daily activitiesGame roomMovie theaterMusic programsActivity roomTransportation & parkingArts roomOutdoor common spaceLibraryVolunteer programFitness programsHousekeepingLaundry service / dry cleaningContinuing learning experienceFamily support servicesDining roomDiabetes dietRestaurant-style diningVegetarianInternational cuisineAll day diningAllergy-sensitiveGrill

Reviews

4.3

Based on 28 reviews

dining (4)community (4)kindness (3)leadership (3)team (2)journey (2)

Reviews consistently praise the friendly, attentive staff and the clean, well-maintained environment. Families highlight the community’s welcoming atmosphere and excellent care, especially for memory care residents. Dining quality and the leadership team receive frequent positive mentions, contributing to high overall satisfaction despite a few lower ratings.

What Residents Love

Staff are friendly, knowledgeable, and attentive
Clean and well-furnished facility
Delicious food with beautiful presentation

Areas for Improvement

A small number of low ratings suggest occasional concerns not detailed in reviews
Limited mention of specific issues in reviews
No detailed negative feedback available

Gerald Mann

We have a family member living here and he is very happy. The facility is always clean and well furnished, and the staff couldn’t be more helpful and friendly.

Susan Ashton

Our father is receiving wonderful caring care daily. The staff is friendly and kind. He loves his apartment and enjoys the activities.

Stephen Niemeyer

My Mom gets great care here and she really enjoys the people. The food is good, too!

5 more residents rated this community with an average of 3.6 stars

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Pricing

$4,890 – $11,730/mo

Pricing varies by room type, care level, and services selected.

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Available Room Types

Studio1 BedroomShared

Value Consideration

Pricing ranges from $4,890 to $11,730 monthly, reflecting a broad spectrum of care and accommodation options. Reviews suggest the community delivers good value through comprehensive services, quality dining, and attentive care, though some families may weigh cost against individual care needs.

Location & Neighborhood

5715 Mesa Dr, Austin, TX 78731

Northwest Hills

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About the Area

Located in the peaceful Northwest Hills area of Austin, the community benefits from a high-income, secure neighborhood with easy access to local amenities like coffee shops, pharmacies, and places of worship. The setting supports a comfortable lifestyle with nearby parks and cultural attractions.