Brookdale Oakwood

The first weekend which was the first two days my mother was at Brookdale her bed was urine soaked and they left her there. I should have transferred her at that very moment but of course Ellen said all the right things so I like an idiot I left her there. My mother was bedridden and was not a good candidate for Brookdale but they assured me she was. Ellen blocked got transfer from my mother to a facility that would have given her the care that she needed. If your loved one is ambulatory I think Brookdale's suitable spot but for someone who needs more care it's not the right place. The last week my mother was alive I cut a mat out of her hair. My mother required so little care but Brookdale couldn't even brush her hair. In addition to losing my mother I have to deal with the angst that I responsible for the decision putting into her place where she was neglected. I would have rate it this place zero stars if I could.

We moved our mom here from another local facility that was much larger. We loved Brookdale's homey environment; very intimate. Every staff member knew each resident. My mom received excellent care here. We loved that the residents were encouraged to come out of their apartments and participate in activities. The staff even escorted them to the dining room for meals. Our only regret is that we didn't move her sooner.

Moved my friend into Brookdale Oakwood a year ago. Lovely experience. All of the staff greeted us with open arms. A great thanks to all.