What types of care services are available?

Brookdale Richland provides assisted living care including 24-hour nursing support, medication management, and assistance with daily living tasks such as bathing, dressing, and mobility. Skilled nursing services are also available, but memory and behavioral care are not offered.

What amenities and activities does the community offer?

Amenities include a therapy pool, fitness center, library, game and arts rooms, beauty salon, restaurant-style dining, and scheduled transportation. Activities range from fitness classes and walking clubs to music programs, movie nights, and resident-run events.

How do families typically rate their experience?

Families often praise the caring and professional staff and the engaging activities, but some express concerns about poor communication, cleanliness issues, and reduced activity offerings since the pandemic, resulting in mixed overall satisfaction.

Brookdale Richland

YourPath Verified Partner

1629 George Washington Way, Richland, WA 99354

3.6(29 reviews)

Assisted LivingNursing Care

Yes

YourPath Verified Partner

$4,050 – $5,964/mo

Starting price

Assisted Living

Care types

1 Bedroom, Studio, 2 Bedroom

Room options

Yes

Wheelchair access

About Brookdale Richland

Brookdale Richland provides a comprehensive assisted living experience in Richland, Washington, blending supportive care with a broad range of amenities tailored to seniors' needs. The community features spacious private apartments in studio, one-bedroom, and two-bedroom layouts, allowing residents to personalize their living spaces. With 24-hour staff availability, medication management, and assistance with daily activities, Brookdale Richland supports residents’ health and independence. Its amenities include a therapy pool, fitness center, library, game and arts rooms, and scheduled transportation, encouraging active engagement. Conveniently located near local shops and parks, it offers a balance of comfort, care, and connection for seniors seeking a well-rounded lifestyle.

Our Care Approach

Brookdale Richland emphasizes personalized care plans tailored to individual needs, with trained caregivers assisting 24/7 in medication management, bathing, dressing, and mobility. The community coordinates with external healthcare providers to address evolving health requirements, aiming to balance independence with necessary support.

Family Experience

Families often feel reassured by the compassionate and professional staff who support their loved ones daily. However, some express frustration with poor communication and difficulty reaching management, which can cause stress and uncertainty during visits and care coordination.

Care & Services

Services and care programs available at Brookdale Richland.

Medical Care Services

Includes 24-hour nursing care, medication management, health monitoring, and coordination with outside healthcare providers.

Personal Care Services

Assistance with daily living activities such as bathing, dressing, grooming, mobility support, and personal hygiene.

Specialized Care

Memory care and behavioral care are not provided; focus remains on assisted living and skilled nursing services.

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Living Environment

Cleanliness & Maintenance

Some reviews report lapses in cleanliness, including unclean common areas and personal spaces, indicating inconsistent maintenance standards.

Atmosphere & Community Feel

The community offers a variety of social and recreational activities that many residents and families find engaging, fostering a sense of belonging despite some reported declines.

Safety & Security

Brookdale Richland provides 24-hour staff supervision, an emergency alert system, and wheelchair accessibility, ensuring resident safety and prompt response to emergencies.

Amenities

FurnishedEmergency Alert SystemMove-in coordinationConciergeMeal preparation and serviceProfessional chefMovie nightsCommunity-sponsored activitiesFaith BasedSpecial dietary restrictionsPrivate bathroomCable TVKitchenetteTelephoneAir conditioningWi-Fi / high-speed internetDay tripsBusiness roomOutdoor programsFitness roomSpa / sauna / wellness roomWalking pathsResident-run activitiesGardenScheduled daily activitiesGame roomMovie theaterMusic programsActivity roomTransportation & parkingArts roomOutdoor common spaceLibraryVolunteer programFitness programsHousekeepingLaundry service / dry cleaningContinuing learning experienceFamily support servicesDining roomVegetarianRestaurant-style diningInternational cuisineAll day diningGrillAllergy-sensitiveBistroDiabetes dietKosher meals

Reviews

3.6

Based on 29 reviews

dad (4)management (3)stress (2)well-being (2)phone call (2)feel (2)health (2)questions (2)

Reviews for Brookdale Richland show a mix of positive and negative experiences. Many families praise the caring and professional staff, highlighting the supportive environment and engaging activities. However, some reviews express concerns about communication lapses, cleanliness issues, and a decline in activities since the COVID-19 pandemic. Overall, satisfaction varies, with appreciation for the care provided tempered by frustrations over management responsiveness and facility upkeep.

What Residents Love

Staff described as caring, professional, and attentive
Engaging activities and programs that foster community
Supportive environment making families feel confident about care

Areas for Improvement

Poor communication and unreturned phone calls
Concerns about cleanliness and maintenance lapses
Reduced resident activities since the pandemic

Dylan Rousseau

My grandma moved into this retirement home the retirement home referred us to Three Brothers Moving. During the move they broke my grandmothers expensive China cabinet and broke the leg on her kitchen table. Anthony, one of the movers was not apologetic and just gave my grandmother nasty looks and insisted on arguing about the broken items. He smelled of alcohol and couldn’t sit still. He was very unprofessional. I also noticed that 2 of my grandmothers medications went missing after the move. When I mentioned the experience to the owner Angela, she was rude and disregarded my concerns. I do not recommend this company. They were rude, unorganized, and did not have any of the proper equipment for the move. This company is an embarrassment to all moving companies. Do not use them.

jennifer weiss

All I have to say is that having my grandparents at Brookdale has been amazing. Not only did they make us feel like we made the right choice, my parents were so happy 😀 with the great service they provide and also they loved the activities provided there as well. Jacque reichert was amazing and made us feel like family, knowing my parents are in good hands makes me and my siblings feel great about our decision. I highly recommend this place.

Wren Jackson

This is the 2nd assisted living facility my grandfather has lived in and I'm so happy to say he found his home! He loves it at Brookdale, everyone from nursing to management has been so caring and professional. It's a blessing knowing my grandpa is getting all the care and attention he deserves. I can't thank you all enough for being so amazing 🤩

8 more residents rated this community with an average of 4.6 stars

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Pricing

$4,050 – $5,964/mo

Pricing varies by room type, care level, and services selected.

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Available Room Types

1 BedroomStudio2 Bedroom

Value Consideration

Pricing ranges from $4,050 to $5,964 per month, which is competitive within the Richland area. The community offers extensive amenities and comprehensive care services, though some families question the value due to reported issues with communication and facility upkeep.

Location & Neighborhood

1629 George Washington Way, Richland, WA 99354

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About the Area

Located on George Washington Way in Richland, Brookdale Richland sits near local conveniences like pharmacies, dining options, and parks. The area offers a mix of urban amenities and outdoor spaces, providing residents easy access to shopping, restaurants, and recreational trails along the Columbia River.