What types of care services are available?

Brookdale South Park provides specialized memory care with 24/7 nursing support, medication management, assistance with daily living activities, and tailored programs for residents with Alzheimer's and dementia.

What amenities and activities does the community offer?

Amenities include secured grounds with walking paths, a wellness center, beauty salon, and private or shared rooms. Activities range from music programs, movie nights, arts and crafts, to social events like happy hours and devotional services.

How do families typically rate their experience?

Families generally praise the compassionate and attentive staff and the clean, engaging environment. However, some express concerns about communication from management, staffing shortages, and occasional price increases.

Brookdale South Park

5326 Park Rd, Charlotte, NC 28209

4.3(23 reviews)

Memory CareNursing Care

$3,860 – $6,295/mo

Starting price

Memory Care

Care types

Shared, Studio

Room options

Yes

Wheelchair access

About Brookdale South Park

Brookdale South Park specializes in memory care within Charlotte's Closeburn - Glenkirk neighborhood, focusing on tailored support for seniors with Alzheimer's and dementia. The community features secured grounds with a wander alert system and offers private and shared rooms designed for comfort and safety. Residents benefit from a dedicated staff available 24/7, who provide medication management, daily living assistance, and specialized programs like the Clare Bridge and Solace memory care initiatives. The setting includes beautifully maintained walking paths, a courtyard, a wellness center, and an on-site beauty salon, creating a balanced environment for engagement and relaxation. Nearby parks, healthcare facilities, and dining options add convenience and enhance quality of life.

Our Care Approach

The community employs a person-centered memory care philosophy, utilizing specialized programs such as Clare Bridge and Solace to tailor activities and support to residents’ cognitive needs. Nursing care and medication management are available 24/7, with staff trained to handle dementia-related behaviors and provide consistent, familiar caregivers to promote calm and meaningful moments.

Family Experience

Families often feel welcomed by staff like Whitney, who provide strong support during the admission process and ongoing care. While many appreciate the attentive care their loved ones receive, some express frustration with management communication and staffing challenges, which can affect their overall satisfaction during visits.

Care & Services

Services and care programs available at Brookdale South Park.

Medical Care Services

On-site nursing staff provide medication management, health monitoring, and can administer injections including insulin, with a doctor on call.

Personal Care Services

Assistance with daily living activities such as grooming, toileting, and mobility support is available around the clock.

Specialized Care

Memory care programs like Clare Bridge and Solace offer structured activities, behavioral support, and therapies tailored for Alzheimer's and dementia residents.

Interested in learning more about the care options?

Start Your Free Path

Living Environment

Cleanliness & Maintenance

The facility is consistently described as clean and well-maintained, contributing to a pleasant living environment for residents.

Atmosphere & Community Feel

Residents and visitors note a positive energy and compassionate staff, with activities that engage memory care residents and foster social interaction.

Safety & Security

Brookdale South Park is a secured community with a computerized wander alert system, ensuring safety for residents prone to wandering.

Amenities

Private bathroomWi-Fi / high-speed internetKitchenetteCable TVAir conditioningTelephone

Reviews

4.3

Based on 23 reviews

dad (4)team (3)memory (2)environment (2)communication (2)

Reviews highlight a caring and professional staff, with particular praise for individuals like Whitney and Tameka who support families and residents warmly. While many families appreciate the clean environment and positive resident energy, some express concerns about communication gaps, staffing shortages, and occasional price increases. Memory care services receive mixed feedback, with some families noting improvements elsewhere after moving loved ones out. Overall, the community maintains a solid 4.3-star rating with most reviews reflecting satisfaction with care and environment.

What Residents Love

Staff members like Whitney and Tameka are praised for their dedication and kindness
Residents experience a clean, pleasant environment with engaging activities
The community provides a secure and supportive memory care setting

Areas for Improvement

Communication from management, especially the administrator, is often lacking
Staffing shortages have impacted meal preparation and service consistency
Families report unexpected price increases and insufficient advance notice on health outbreaks

Guido Giammattei

This is a very nice facility. The staff is excellent. Tameka and her assistant do a wonderful job! Tanya, Nikki, and sister as well. Rianna is wonderful and Cyntina Jackson as well.

Elizabeth W

UPDATE: 2024 After moving my mother out of Brookdale, the difference is night & day. Her new home is SUCH AN IMPROVEMENT over Brookdale! And it costs less too! I have visited many Memory Care units by this time & while Brookdale looked good to us early on, we see now how much better things can be. Keep looking. 2023: 3 months into my mothers residency at Brookdale South Park, I’m dissatisfied with the level of service & communication we’ve received. After speaking with the new ED as well as many other staff members about our concerns, I hope that improvements will be made.

Chris Cavazos

Sorry to say but my LO has been here for over 1 yr and we have gotten 2 price increase notices! New AD is no where to be found and he has never introduced himself. Short staffed so no cooks to fix meals! Staff is caring but stretched thin! All they promised and we have never seen any of it. Communication is non existing from AD when a problem arises. COVID outbreak every week! And we have to find out about it when we visit, not beforehand!

4 more residents rated this community with an average of 3.5 stars

Families love this community. See if it’s the right fit for you.

Start Your Free Path

Pricing

$3,860 – $6,295/mo

Pricing varies by room type, care level, and services selected.

Get Personalized Estimate

Available Room Types

SharedStudio

Value Consideration

Pricing ranges from approximately $3,860 to $6,295 per month, reflecting the level of care and accommodation chosen. While many families find value in the comprehensive memory care services and amenities, some reviews mention concerns about price increases and the balance between cost and staffing adequacy.

Location & Neighborhood

5326 Park Rd, Charlotte, NC 28209

Closeburn - Glenkirk

Get Directions

About the Area

Located in Charlotte's Closeburn - Glenkirk area near South Park, the community benefits from a residential neighborhood with easy access to healthcare providers, pharmacies, parks, and dining. The setting balances suburban calm with convenient urban amenities, supporting both resident wellbeing and family visits.