What types of care services are available?

Brookdale The Heights offers assisted living and memory care services, including medication management and assistance with daily activities.

What amenities and activities does the community offer?

Amenities include a library, game room, walking paths, and regular social events like movie nights and music programs.

How do families typically rate their experience?

Families generally appreciate the community's location and staff, though some have noted concerns about care quality and communication.

Brookdale The Heights

2121 Pinegate, Houston, TX 77008

4.6(44 reviews)

Memory Care

$3,410 – $9,560/mo

Starting price

Memory Care

Care types

Studio, 1 Bedroom, Shared

Room options

Yes

Wheelchair access

About Brookdale The Heights

Brookdale The Heights stands out for its commitment to personalized care and medical services, offering a dynamic senior living experience in the heart of Houston's Greater Heights neighborhood. Residents enjoy beautifully landscaped gardens, a library, game room, and walking paths, fostering an engaging lifestyle with regular social events and activities. The community provides both assisted living and memory care, ensuring residents receive tailored support and a sense of belonging.

Our Care Approach

Brookdale The Heights focuses on personalized care, offering assistance with daily activities and medication management. The community's memory care program emphasizes a person-centered approach, ensuring residents feel supported and valued. While some reviews highlight issues with care quality, the staff is generally praised for their dedication and concern for residents' needs.

Family Experience

Families often appreciate the community's convenient location and the staff's efforts to engage residents in activities. However, some have expressed concerns about communication and the quality of care provided. Overall, families value the community's supportive environment and the opportunities for social interaction it offers.

Care & Services

Services and care programs available at Brookdale The Heights.

Medical Care Services

Medication management and assistance with daily activities are provided, though nursing care is not available on-site.

Personal Care Services

Support includes help with bathing, dressing, and personal hygiene, as well as mobility assistance.

Specialized Care

Memory care is a key service, with a focus on maintaining residents' cognitive health and emotional well-being.

Interested in learning more about the care options?

Start Your Free Path

Living Environment

Cleanliness & Maintenance

The facility is consistently described as clean and well-maintained, with residents appreciating the upkeep of common areas and private rooms.

Atmosphere & Community Feel

Residents often mention a welcoming atmosphere, with opportunities for social interaction through various activities and events.

Safety & Security

While some concerns about responsiveness have been raised, the community generally provides a secure environment with on-site staff available 24/7.

Amenities

FurnishedEmergency Alert SystemMove-in coordinationConciergeMeal preparation and serviceProfessional chefCommunity-sponsored activitiesPet-friendlyFaith BasedSpecial dietary restrictionsPrivate bathroomCable TVKitchenetteTelephoneAir conditioningWi-Fi / high-speed internetDay tripsSpa / sauna / wellness roomOutdoor programsBarber / SalonWalking pathsMovie nightsGardenResident-run activitiesScheduled daily activitiesFireplaceGame roomPianoMovie theaterActivity roomMusic programsArts roomTransportation & parkingLibraryPatioBusiness roomOutdoor common spaceFitness roomFitness programsHousekeepingLaundry service / dry cleaningContinuing learning experienceFamily support servicesGrocery shopping / errandsDining roomDiabetes dietRestaurant-style diningVegetarianAll day diningGrillAllergy-sensitive

Reviews

4.6

Based on 44 reviews

medical (3)dad (3)room (2)

Reviews highlight the community's caring staff and beautiful facilities, though some mention concerns about attentiveness and communication. Overall, families appreciate the location and amenities, with many praising the staff's dedication during challenging times. However, some issues with responsiveness and care quality have been noted.

What Residents Love

Caring and attentive staff
Beautifully maintained facilities
Engaging activities and events

Areas for Improvement

Concerns about attentiveness and communication
Issues with responsiveness to resident needs
Some dissatisfaction with care quality

Julie Fitzgerald

My sister moved into assisted living several years ago, and then to memory care last year. Her care has been, and is, loving and attentive. Shunte’ Kindle and staff in memory care treat Jennifer as if she is family, attending to her very specific disabilities as well as her delicate emotional health. I trust them and feel so much gratitude for their professional services. To say that this life situation is challenging is an understatement. But to know that my dear sister is loved and cared for is priceless.

Erin Minter

I feel like reviews have been taken down that are bad for this location. We’ve been here about 8 months now and seen the care go downhill over time. The facts are you pay to have your family member cared for and that is not happening when it comes to bathing, communication, and treatments. Communication is highly lacking between the staff members and families and that causes days of delays for changes to medical issues. The care isn’t even meh for the most part. We’ve heard other family members complaining about the lack of care over the past couple of weeks too around showering and medications when we visit. One man very loudly stated “my mother hasn’t been bathed in over a week and a half”. Food is good, staff is ok and nice just inattentive to issues. Condition of rooms is fine. The lack of attentiveness though to the elderly is very concerning for what they say they are doing.

Augustine Arellano

My grandma has been a resident here for about six months or so now. She moved here after being kicked out of a hospice facility for being to active, and kicked out the hospital for being to needy. I have visited her here a few times and the facility has been quite and well kept everytime. I have seen a few of the staff members but didn't interact with them to leave a review on service. But the facility itself is really nice. Each resident has their own room with bathroom, bed, closet, fridge, tv, and microwave. There are two common areas for residents to interact, one downstairs and one upstairs. Kitchen and coffee area are onsite as well.

14 more residents rated this community with an average of 4.8 stars

Families love this community. See if it’s the right fit for you.

Start Your Free Path

Pricing

$3,410 – $9,560/mo

Pricing varies by room type, care level, and services selected.

Get Personalized Estimate

Available Room Types

Studio1 BedroomShared

Value Consideration

The community offers a range of amenities and services, starting at $5,410 per month, which may vary based on care needs. Families generally find the location and facilities to be valuable assets, though some have noted concerns about the cost relative to the quality of care provided.

Location & Neighborhood

2121 Pinegate, Houston, TX 77008

Greater Heights

Get Directions

About the Area

Located in the Greater Heights area of Houston, Brookdale The Heights benefits from a vibrant neighborhood with easy access to local amenities like Walgreens and Catalina Coffee. Residents can enjoy nearby parks and dining options, enhancing their quality of life.