Brookdale Trail Ridge

The Director sometimes the follow through is not very transparent. The Night Shift tends to occupy unfortunately without any kind of accountability teens. I’ve walked in with my mother being in distress at night or they went to bed. This is her fault. Does that mean checking on her tell me different things I want to report something they go and tell the director that what’s upset or angry threatening, which was not true, especially after a video record recording, proving the opposite.none responsive to majority of emails. Corporate office doesn’t return calls.

We never thought we would be in this situation with my mother, however, now that we are here, Brookdale has been a blessing. They’ve worked with us to create empowerment for my mom … their memory care has brought my mom to the next level and increased her potential significantly. They compliment her and have created an environment where she can contribute to others and have a purpose.

Thanks to all of the staff that has caring hands and the patients to help keep our family in a safe, secure environment. We are truly blessed to have found you all.