What types of care services are available?

Brookdale Tramway Ridge offers assisted living with support for daily activities, 24-hour nursing care, medication management, and a specialized memory care program for residents with Alzheimer's and dementia.

What amenities and activities does the community offer?

Amenities include private bathrooms, kitchenettes, Wi-Fi, cable TV, a library, beauty/barber shop, ice cream parlor, outdoor gardens, and transportation services. Activities range from yoga and creative cooking classes to social outings and religious services.

How do families typically rate their experience?

Families often praise the compassionate care and strong communication from staff, especially in memory care, but some express concerns about understaffing, management responsiveness, and facility cleanliness.

Brookdale Tramway Ridge

4910 Tramway Ridge Dr NE, Albuquerque, NM 87111

3.7(33 reviews)

Memory CareNursing Care

$3,500 – $3,995/mo

Starting price

Memory Care

Care types

Studio, 1 Bedroom, Shared

Room options

Yes

Wheelchair access

About Brookdale Tramway Ridge

Brookdale Tramway Ridge stands out for its integrated assisted living and memory care services within a scenic Albuquerque setting, offering residents private and shared apartments with mountain views. The community emphasizes personalized attention, with a dedicated team available 24/7 to support daily activities like dressing, bathing, and medication management. Families appreciate the strong communication and involvement opportunities, including special events and transportation to appointments. Residents benefit from a variety of amenities such as a library, beauty shop, ice cream parlor, and outdoor gardens, alongside engaging programs like yoga and creative cooking. Its Clare Bridge memory care unit provides structured, dementia-focused care in a secure environment designed to foster dignity and comfort.

Our Care Approach

Brookdale Tramway Ridge focuses on individualized care, balancing resident independence with assistance in daily living tasks. The memory care program uses structured routines and specialized dining to support those with dementia, emphasizing respect and dignity. Staff availability around the clock ensures timely support and emergency response.

Family Experience

Families generally report positive interactions with staff who are communicative and inclusive, appreciating prompt responses and involvement in social events. However, some express frustration with management's responsiveness and concerns about staffing levels affecting care consistency.

Care & Services

Services and care programs available at Brookdale Tramway Ridge.

Medical Care Services

Includes 24-hour nursing supervision, medication management, health monitoring, and access to physician and therapy services.

Personal Care Services

Assistance with bathing, dressing, hygiene, mobility support, and daily living activities tailored to individual needs.

Specialized Care

Dedicated memory care through the Clare Bridge program, offering structured activities and dementia-friendly dining to support Alzheimer's and other dementias.

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Living Environment

Cleanliness & Maintenance

While maintenance staff receives praise for timely and quality repairs, housekeeping is reported as inadequate with only one housekeeper for a large facility, leading to concerns about overall cleanliness.

Atmosphere & Community Feel

Residents and families describe a supportive and engaging atmosphere, with social activities, outings, and a secure environment that fosters friendships and personal well-being.

Safety & Security

The community maintains 24-hour staff availability and an emergency alert system, creating a secure setting, though some reviews raise concerns about staff training and medical decision-making safety.

Amenities

Private bathroomWi-Fi / high-speed internetKitchenetteCable TVAir conditioningTelephone

Reviews

3.7

Based on 33 reviews

management (4)environment (3)compassion (2)hearing (2)dog (2)review (2)people (2)questions (2)room (2)team (2)

Reviews reveal a mixed experience: many families praise the compassionate, responsive staff and the quality of memory care, highlighting strong communication and personalized attention. However, significant concerns arise about understaffing, management responsiveness, and facility cleanliness. Positive mentions often focus on individual staff members and the supportive environment, while negative reviews emphasize operational challenges and safety worries.

What Residents Love

Caregivers treat residents with love, dignity, and respect
Staff communicates well and includes families in activities
Maintenance staff is responsive and attentive

Areas for Improvement

Severe understaffing and unpredictable pay causing high turnover
Management is unresponsive and lacks training
Facility cleanliness is poor with insufficient housekeeping

Ray Ramos-Derma

Great place to by

Pablo Romero

Great people

Anita Schreiber

My mother has been in Clare Bridge, the memory care unit, for a little over two years. Throughout this time, the caregivers have consistently treated her with love, dignity, and respect. They truly care about her and show her that she is still a person of high value. The staff communicates with me and works with me. They are supportive of my needs as well as my mom's and are always available to discuss and address my concerns in a very timely fashion. I can text the care givers and activities director and I always get a prompt reply. I'm included in activities and socials so that I get to enjoy my mom in these settings. They even set up the ice cream parlor for us to have my mom's birthday party, complete with balloons and decorations. If I'm out of town, they will bring my mom to the assisted living building to attend the Catholic Mass that the resident priest has as they know that this is very important to my mom and to me. They provide great transportation to and from appointments and allow me to ride with my mom. I and my siblings have been very happy that we moved my mom to this facility!

4 more residents rated this community with an average of 2.8 stars

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Pricing

$3,500 – $3,995/mo

Pricing varies by room type, care level, and services selected.

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Available Room Types

Studio1 BedroomShared

Value Consideration

Pricing ranges from $3,500 to $3,995 monthly, reflecting the comprehensive services and amenities offered. While many families find value in the quality of care and community features, some reviews question whether the cost aligns with staffing and management challenges.

Location & Neighborhood

4910 Tramway Ridge Dr NE, Albuquerque, NM 87111

S Y Jackson

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About the Area

Located in the S Y Jackson neighborhood of Albuquerque, Brookdale Tramway Ridge is set near natural attractions like the Sandia Mountains and Rio Grande, providing scenic views and outdoor opportunities. The area features cultural sites and convenient access to healthcare and local dining, reflecting Albuquerque's diverse Southwest character.