What types of care services are available?

Brookdale Virginia Beach provides 24-hour nursing care, medication management, personal assistance with daily activities, and specialized memory care programs designed for residents with dementia.

What amenities and activities does the community offer?

Amenities include furnished private and shared rooms, restaurant-style dining with dietary accommodations, arts and crafts studios, music programs, walking paths, a swimming pool, and organized day trips.

How do families typically rate their experience?

Families report a range of experiences; many appreciate the caring staff and engaging activities, while some express concerns about cleanliness, meal timing, and communication, resulting in mixed overall satisfaction.

Brookdale Virginia Beach

937 Diamond Springs Rd, Virginia Beach, VA 23455

3.6(41 reviews)

Assisted LivingMemory CareNursing Care

$5,395 – $8,070/mo

Starting price

Assisted Living

Care types

Shared, Studio, 1 Bedroom

Room options

Yes

Wheelchair access

About Brookdale Virginia Beach

Brookdale Virginia Beach specializes in memory care with dedicated programs like Clare Bridge and Solace designed to support residents at various stages of dementia. Located in the Northwest neighborhood, it provides a range of accommodations from shared to one-bedroom units, complemented by amenities such as a professional chef, arts and crafts studio, and secure outdoor gardens. The community emphasizes 24-hour nursing care and medication management, aiming to balance safety with opportunities for engagement through activities like music programs and day trips. Families can appreciate its proximity to local medical services and convenient shopping, all within a lively area that supports seniors’ diverse needs.

Our Care Approach

The community focuses on memory care with specialized programs tailored to residents’ cognitive needs, supported by nursing staff available around the clock. While many reviews commend the compassionate and coordinated care, others highlight lapses in personal hygiene assistance and meal timing, suggesting variability in care delivery.

Family Experience

Families frequently mention positive interactions with management and staff who are approachable and caring, contributing to a sense of trust. However, some families express frustration over communication delays and unresolved concerns, impacting their overall satisfaction during visits and ongoing care discussions.

Care & Services

Services and care programs available at Brookdale Virginia Beach.

Medical Care Services

Includes 24-hour nursing supervision, medication management, and health monitoring tailored to memory care residents.

Personal Care Services

Assistance with daily living activities such as bathing, dressing, and mobility support, though some reviews note occasional neglect in these areas.

Specialized Care

Memory care programs Clare Bridge and Solace provide structured support for dementia at various stages, enhancing resident engagement and safety.

Interested in learning more about the care options?

Start Your Free Path

Living Environment

Cleanliness & Maintenance

Mixed reports exist, with some visitors noting well-maintained gardens and clean public areas, while others describe unsanitary conditions including soiled resident clothing and dirty staff areas, indicating inconsistent housekeeping standards.

Atmosphere & Community Feel

The atmosphere is often described as friendly and sociable, with staff fostering engagement through activities like music and trivia, though some families feel the environment lacks stimulation for more active residents.

Safety & Security

Brookdale Virginia Beach provides 24-hour supervision and secure memory care units, ensuring residents’ safety, especially for those with dementia, though some reviews suggest gaps in responsiveness and care follow-up.

Amenities

FurnishedEmergency Alert SystemMove-in coordinationConciergeMeal preparation and serviceProfessional chefCommunity-sponsored activitiesPet-friendlyFaith BasedSpecial dietary restrictionsAir conditioningTelephoneWi-Fi / high-speed internetCable TVDay tripsWalking pathsGardenMovie nightsResident-run activitiesPianoGame roomMovie theaterMusic programsArts roomTransportation & parkingBusiness roomPatioBarber / SalonOutdoor common spaceSwimming pool / jacuzziFitness programsHousekeepingLaundry service / dry cleaningContinuing learning experienceDining roomDiabetes dietRestaurant-style diningVegetarianInternational cuisineAll day diningAllergy-sensitiveGrill

Reviews

3.6

Based on 41 reviews

manager (5)engaged (3)team (3)building (2)employees (2)urine (2)writing (2)meals (2)memory (2)dining (2)

Reviews for Brookdale Virginia Beach reveal a mix of strong praise for caring staff and engaging activities, alongside serious concerns about cleanliness and care consistency. Positive feedback highlights attentive management and a welcoming atmosphere, while negative reviews point to issues with hygiene, meal quality, and communication. Overall, residents and families experience both supportive moments and challenges in care delivery.

What Residents Love

Staff and management are described as kind, knowledgeable, and engaged
Residents benefit from structured memory care programs and social activities
The facility has welcoming common areas and secure outdoor spaces

Areas for Improvement

Concerns about poor cleanliness and hygiene in resident rooms and common areas
Reports of delayed meals and inadequate personal care for some residents
Communication gaps and lack of follow-through on family concerns

Deborah Brown

Very pleased

Angel Daley

We just wanted to say how wonderful Brookdale Senior Living has been to my grandmother on her Birthday! All of the staff and management have opened their arms and their hearts and have taken wonderful care of her since her arrival and I did not want another day to go by and not give them a huge thank you for making her day a special day!

Rececca

What a wonderful community! My mon was here for the past year. The Administrator, Marc is exactly what the community needed after so much turnover. He is so kind and knowledgeable. The staff is wonderful and my dad gets wonderful care. The new Activity girl is great! I am happy with Brookdale Virginia Beach.

12 more residents rated this community with an average of 3.5 stars

Families love this community. See if it’s the right fit for you.

Start Your Free Path

Pricing

$5,395 – $8,070/mo

Pricing varies by room type, care level, and services selected.

Get Personalized Estimate

Available Room Types

SharedStudio1 Bedroom

Value Consideration

Pricing ranges from $5,395 to $8,070 monthly, reflecting the specialized memory care services and amenities offered. Some families find the cost justified by the quality of staff and programs, whereas others feel the value is diminished by reported inconsistencies in cleanliness and care standards.

Location & Neighborhood

937 Diamond Springs Rd, Virginia Beach, VA 23455

Northwest

Get Directions

About the Area

Situated in the Northwest area of Virginia Beach, the community is part of a diverse and active neighborhood with a median income above $80,000. The location offers easy access to medical offices, pharmacies, and dining options, blending convenience with a suburban feel that supports seniors’ lifestyle needs.