What types of care services are available?

Brookdale Westerville offers assisted living and specialized memory care through its Clare Bridge Program, with 24-hour supervision and support for daily living activities.

What amenities and activities does the community offer?

Amenities include furnished apartments with kitchenettes, restaurant-style dining with special dietary options, outdoor walking paths, a secure courtyard, activity programs such as movie nights, music and arts, and transportation services.

How do families typically rate their experience?

Many families appreciate the caring and responsive staff, personalized care, and welcoming atmosphere. However, some express concerns about maintenance issues and management responsiveness.

Brookdale Westerville

6377 Cooper Rd, Columbus, OH 43231

3.7(18 reviews)

Memory Care

$3,830 – $5,200/mo

Starting price

Memory Care

Care types

Studio, 1 Bedroom, Shared

Room options

Yes

Wheelchair access

About Brookdale Westerville

Brookdale Westerville stands out with its thoughtfully designed spacious apartments and a secure courtyard that invites residents to enjoy fresh air and social time outdoors. Located in the Northland neighborhood of Columbus, this community supports seniors with assisted living and specialized memory care through its Clare Bridge Program. The dedicated staff engage residents with carefully crafted activities and provide attentive support around the clock. Meals are served restaurant-style, featuring varied menus that accommodate dietary needs. Families appreciate the smaller size that fosters close connections and personalized attention, while the grounds offer a peaceful setting with gardens and walking paths.

Our Care Approach

The community emphasizes individualized care, particularly for memory care residents, allowing integration with assisted living peers for socialization. Staff are described as attentive and hands-on, with management actively involved in daily resident well-being. The Clare Bridge Program tailors activities to dementia care needs.

Family Experience

Families often feel welcomed and supported by the staff, noting open communication and personalized care plans. Visits are described as positive, with residents appearing happy and socially engaged. However, some families express concern over facility cleanliness and management responsiveness.

Care & Services

Services and care programs available at Brookdale Westerville.

Medical Care Services

Brookdale Westerville does not provide nursing care but offers 24-hour supervision and coordination with healthcare providers, focusing on assisted living and memory care support.

Personal Care Services

Assistance with daily activities such as bathing, dressing, grooming, and dining is available, with staff providing patient and polite support.

Specialized Care

Memory care is provided through the Clare Bridge Program, which offers tailored activities and a secure environment for residents with dementia.

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Living Environment

Cleanliness & Maintenance

While some reviews praise the well-maintained outdoor areas and clean apartments, others report issues with mold, bugs, and general upkeep needing improvement.

Atmosphere & Community Feel

The smaller size fosters a cozy, home-like atmosphere where residents form friendships and staff engage personally, especially in memory care activities.

Safety & Security

Brookdale Westerville provides 24-hour supervision and an emergency alert system, ensuring residents have constant access to assistance and a secure environment.

Amenities

FurnishedEmergency Alert SystemMove-in coordinationMeal preparation and serviceMovie nightsHousekeepingCommunity-sponsored activitiesPet-friendlyFaith BasedSpecial dietary restrictionsPrivate bathroomWi-Fi / high-speed internetKitchenetteTelephoneAir conditioningDay tripsFireplaceResident-run activitiesPianoGame roomMusic programsArts roomTransportation & parkingBusiness roomPatioBarber / SalonOutdoor common spaceWalking pathsVolunteer programGardenFitness programsContinuing learning experienceLaundry service / dry cleaningGrocery shopping / errandsDining roomDiabetes dietRestaurant-style diningVegetarianGrillAll day diningKosher mealsAllergy-sensitive

Reviews

3.7

Based on 18 reviews

bugs (2)mold (2)meals (2)health (2)management (2)room (2)

Reviews reveal a mixed experience with many praising the caring and responsive staff, spacious apartments, and enjoyable meals. However, concerns about cleanliness, including reports of bugs and mold, and management issues appear in some reviews. Families often highlight positive interactions with staff and the community’s supportive memory care program, though a few express dissatisfaction with facility upkeep and food variety.

What Residents Love

Staff are caring, patient, and responsive to resident needs
Apartments are spacious and comfortable with good outdoor spaces
Meals are generally well-liked and served in a restaurant-style setting

Areas for Improvement

Reports of mold and bugs in some resident rooms
Concerns about cleanliness and facility upkeep
Management sometimes perceived as unresponsive or problematic

Stevie

From the moment we walked through the doors, we felt such a warm and welcoming atmosphere at this community. It truly feels like home. The staff is absolutely wonderful—engaging, caring, and always going above and beyond to make residents and families feel comfortable and supported. The apartments are spacious, thoughtfully designed, and incredibly comfortable, giving residents both privacy and a true sense of independence. We are also so impressed with the outdoor spaces—beautifully maintained, inviting, and perfect for enjoying fresh air and time with friends or family. This community is everything we hoped for and more, and we couldn’t recommend it highly enough!

Sharon Fitzpatrick

I had the pleasure of visiting recently, and everything about this community exceeded expectations. It feels so homey, and the staff are incredibly welcoming and attentive. Danielle took time to personally welcome us and show us around, and her friendliness and compassion for the residents—and for seniors in general—really stood out. The apartments are spacious and comfortable, and the outdoor spaces are lovely. But I also have to mention the food—it’s fantastic! The dining experience felt more like a cozy restaurant than a senior living community. It’s clear residents are well cared for in every detail here. I highly recommend this community for a loved one.

Corey Wilson

Smaller facility with great staff. Very caring and responsive. My dad has been living here for a year and we've had nothing but good things to say. Any issues have been quickly addressed and resolved. Nursing staff is patient, polite, caring. Meals are good, with variety. Our family is grateful for Brookdale Westerville!

3 more residents rated this community with an average of 2.3 stars

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Pricing

$3,830 – $5,200/mo

Pricing varies by room type, care level, and services selected.

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Available Room Types

Studio1 BedroomShared

Value Consideration

Pricing ranges from $3,830 to $5,200 monthly, reflecting a mid-tier market position. Reviews suggest value is found in the attentive staff and personalized care, though some note that facility condition and maintenance issues may affect overall satisfaction.

Location & Neighborhood

6377 Cooper Rd, Columbus, OH 43231

Northland

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About the Area

Situated in the Northland area of Columbus, Brookdale Westerville benefits from a suburban setting with access to medical clinics, pharmacies, and recreational venues. The neighborhood combines convenience with green spaces, supporting an active lifestyle for seniors.