Carlton Senior Living San Jose
$4,895 – $5,995/mo
Starting price
Memory Care
Care types
Studio, 1 Bedroom, 2 Bedroom, Shared
Room options
Yes
Wheelchair access
About Carlton Senior Living San Jose
Carlton Senior Living San Jose stands out with its comprehensive care options, including Assisted Living, Memory Care, and Independent Living, all within a community recognized for its Teepa Snow Positive Approach to Care®. Located near Martial Cottle Park in South San Jose, it blends convenient access to healthcare providers like Valley Medical Center and Palo Alto Medical Foundation with a rich array of amenities. Residents can enjoy restaurant-style dining, a fitness center, a spa, and beautifully landscaped walking paths. The community also supports an active lifestyle with scheduled activities, a library, and a game room, while providing 24-hour nursing and personalized medication management to meet diverse care needs.
Our Care Approach
Carlton Senior Living San Jose emphasizes a person-centered care philosophy, highlighted by its designation as a Teepa Snow Positive Approach to Care® organization. It provides 24-hour nursing, medication management, and tailored support for residents with dementia or cognitive impairments, focusing on dignity and individualized attention despite some reported staffing challenges.
Family Experience
Families often note a welcoming and communicative staff that supports smooth resident transitions. Visitors appreciate the attentive care and the availability of private dining and communal spaces for family gatherings. Some families express concerns about staffing levels but generally value the community's efforts to keep them informed and involved.
Care & Services
Services and care programs available at Carlton Senior Living San Jose.
Medical Care Services
Includes 24-hour nursing, medication management, health monitoring, and coordination with healthcare providers.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, grooming, toileting, and mobility support.
Specialized Care
Memory care programs designed for dementia and mild cognitive impairment, including safety measures like wander guard systems.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is well-maintained with beautifully landscaped outdoor spaces and clean common areas, supported by housekeeping and laundry services.
Atmosphere & Community Feel
The community fosters social engagement through scheduled activities, group outings, and shared spaces like game rooms and libraries, creating a lively yet comfortable environment.
Safety & Security
Safety is prioritized with 24-hour nursing supervision, emergency alert systems, secured community access, and specialized memory care safety features such as wander guard systems.
Amenities
Reviews
Based on 14 reviews
Reviews reflect a generally positive experience with many praising the kindness and attentiveness of staff, especially in memory care. Some concerns were raised about staffing shortages and occasional neglect, particularly on weekends. Families appreciate the smooth transition process and the welcoming atmosphere, though a few reviews highlight areas needing improvement in caregiver responsiveness.
- Kindness and understanding from staff, especially in memory care
- Smooth transitions and welcoming atmosphere for new residents
- Delicious meals and attentive medical staff communication
- Staff shortages impacting timely assistance, especially on weekends
- Perceived neglect and lack of extra kindness beyond assigned tasks
- Management awareness but limited action on caregiver neglect concerns
princess lilyy
The staff is careless to resident needs and rather talk to eachother/ throw endless work parties. The entire place only cares about money will not do anything extra out of kindness unless its apart of the task sheet. The managers are aware of the neglect from caregivers and other managers and refuse to do anything about it. Memory Care manager was the best and most caring woman. Would never put my grandparents here.
Carlos S Ezquerro (Realtor)
I see happy people.
Kathleen Clark
My mother was recently placed at Carlton Senior Living. I had researched facilities just before Covid... I had hoped to take Mom on some tours, and make decisions about a "future time" when placement might be needed... but we never got to tour because of Covid. Last month, Mom took a serious downturn. She no longer recognized her home, and began talking about wanting to "go and find" her home. I knew she needed more care than what I was able to provide... and quick! Because of my earlier research I knew that Carlton appeared to be the best fit for Mom. The location was a familiar place. Other neighbors had gone to Carlton over the years. When I met with a manager, she said that they had a room for my mother as soon as the next day! I wanted to share how much we appreciate all the wonderful folks at Carlton and all that they have done to make my mother's transition smooth. Everyone from the facilities staff who got her room ready, the front desk staff that answered my many questions, and greeted me with a smile everyday, the kitchen staff that delivered delicious meals (Mom loves the food!) three times a day during a Covid quarantine, the medical staff and nurse who has called me for details about mom's medications and the staff who "check in" on my mother every morning to make sure that she is up, dressed, and that her dog has water and the gentle kindness that they extend to her. Everyone has been so kind and understanding. I have felt very welcome at Carlton, and my Mom has transitioned so much quicker than I ever hoped. Thank you to all who have made her transition go so smoothly, she loves the staff! Sincerely, Kathleen
9 more residents rated this community with an average of 4.6 stars
Families love this community. See if it’s the right fit for you.
Pricing
$4,895 – $5,995/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $4,895 to $5,995, Carlton Senior Living San Jose offers a broad spectrum of services and amenities that support both independent and memory care residents. While some reviews mention staffing concerns, the community’s comprehensive care programs, diverse activities, and convenient location provide strong value for families seeking quality senior living in South San Jose.
Location & Neighborhood
About the Area
Situated in South San Jose near Martial Cottle Park, the community benefits from a suburban setting with easy access to major highways. The neighborhood offers a mix of cultural, recreational, and healthcare amenities, including nearby cafes, restaurants, and medical centers, supporting an active and convenient lifestyle for residents.
Nearby Attractions
- Martial Cottle Park
- The Cheesecake Factory
- Henry Cowell Redwoods State Park
Public Transportation
- Accessible public transit options nearby
- Community offers transportation services for appointments and outings
Questions & Answers
Community Updates
Latest News
2025-08-22T20:54:42.000Z
A walk among giants 🌲 Residents from Carlton San Jose explored the breathtaking beauty of Henry Cowell Redwoods State Park. From Independent Living to Assisted Living and Memory Care, discover how our community helps residents enjoy more adventures—schedule a tour today!
2025-07-09T20:56:30.000Z
We joined our neighbors to help paint this mural (and met Mayor Matt Mahan while we were at it). Community at its best! 🎨🌼
Learn more (opens in new tab)
2025-06-25T20:02:08.000Z
Big moments deserve a beautiful setting—and our newly updated private dining room at Carlton Senior Living San Jose delivers just that. 🎉🌿 Designed with care and creativity, this space features custom tactile artwork, calming earth tones, and natural textures that bring warmth and elegance to every gathering. From milestone birthdays to intimate family dinners, residents can reserve this special space to celebrate life’s meaningful moments in style. Because at Carlton, every occasion is worth honoring.
Learn more (opens in new tab)
2025-06-25T20:00:22.000Z
We joined our San Jose neighbors to help paint this mural (and met Mayor Matt Mahan while we were at it). Community at its best! 🎨🌼
2025-05-30T18:53:45.000Z
𝐅𝐫𝐨𝐦 𝐡𝐞𝐚𝐫𝐭𝐟𝐞𝐥𝐭 𝐜𝐚𝐫𝐞 𝐭𝐨 𝐝𝐚𝐢𝐥𝐲 𝐝𝐞𝐝𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐨𝐮𝐫 𝟐𝟎𝟐𝟒 “𝐁𝐞𝐬𝐭 𝐨𝐟 𝐭𝐡𝐞 𝐁𝐞𝐬𝐭” 𝐚𝐰𝐚𝐫𝐝 𝐰𝐢𝐧𝐧𝐞𝐫𝐬 𝐥𝐞𝐚𝐝 𝐛𝐲 𝐞𝐱𝐚𝐦𝐩𝐥𝐞. 🌟 These team members inspire all of us—and their impact is a shining part of Carlton Senior Living’s 40-year legacy of excellence. Select Learn more to meet the winners and watch their heartfelt videos.
Learn more (opens in new tab)
2025-05-29T15:17:09.000Z
We had an unforgettable time celebrating our amazing team members at the 2024 “Best of the Best” awards! From heartfelt awards to great music and laughter, it was an evening to remember. 🎉 A BIG congratulations to all the winners – your dedication and hard work inspire us all! 🙌✨Check back for more moments from the celebration
2025-05-27T18:34:54.000Z
In honor of Memorial Day, we set the Missing Man Table—a solemn tribute to those who gave their lives in service to our country. We are proud to honor and remember our veterans, yesterday and always. 💙❤️
Learn more (opens in new tab)
2025-05-07T14:31:48.000Z
Our culinary team brought the 𝑠𝑎𝑏𝑜𝑟 to Cinco de Mayo! 🌶️🎉 Each community served up festive flavors in their own delicious way—from flavorful enchiladas to sweet treats and, of course, tacos! Add in some dancing and plenty of smiles, and you’ve got a fiesta of fun! 💃
Ready to learn more about Carlton Senior Living San Jose?
Get your free personalized path or schedule a visit today.