What types of care services are available?

Carriage House offers assisted living and memory care, including nursing support, medication management, daily living assistance, and access to physical therapy. In-house doctor visits and coordination with healthcare providers are also part of the care plan.

What amenities and activities does the community offer?

Residents enjoy a beauty salon, library, scheduled daily activities, music therapy, outings, and social events like bingo and patio gatherings. The community also provides housekeeping, laundry, and meal services.

How do families typically rate their experience?

Most families rate their experience positively, praising the staff, cleanliness, and activities. However, a few report serious concerns about care quality during staff transitions, so it’s important to ask about current staffing and care practices.

Carriage House Senior Living Community

3896 N Elm St, Greensboro, NC 27455

4.1(27 reviews)

Memory CareNursing Care

$2,650 – $2,650/mo

Starting price

Memory Care

Care types

Studio, 1 Bedroom

Room options

Yes

Wheelchair access

About Carriage House Senior Living Community

Carriage House Senior Living Community brings together comfort, care, and connection in Greensboro, North Carolina. Residents here enjoy spacious, well-kept rooms and a spotless environment that families consistently notice. The staff stands out for their kindness and professionalism, with many reviewers mentioning attentive, knowledgeable team members by name. Daily life is filled with activities—bingo, music therapy, trivia, and outings—while the beauty salon, library, and cozy front porch invite relaxation and socializing. The community’s location offers easy access to healthcare, pharmacies, and local favorites, making errands and appointments simple. Carriage House is more than a residence; it’s a place where seniors can feel supported, engaged, and at ease.

Our Care Approach

Carriage House emphasizes personalized support with 24-hour supervision, assistance for daily living, and medication management. Staff are described as caring and engaged, especially in the memory care unit. The community coordinates with healthcare providers and offers in-house therapy, though some reviews suggest variability in care quality during staff transitions.

Family Experience

Families often describe feeling reassured by the staff’s communication and the visible happiness of residents. Many appreciate the follow-up from team members after tours and the range of activities available. However, a few families share distressing experiences, particularly when expecting higher levels of medical and personal care, underscoring the importance of asking detailed questions before moving in.

Care & Services

Services and care programs available at Carriage House Senior Living Community.

Medical Care Services

Nursing care, medication management, and 24-hour supervision are provided, with access to physical therapy and in-house doctor visits.

Personal Care Services

Staff assist with daily activities, mobility, and personal hygiene, though some reviews note gaps in bathing and meal assistance during periods of staffing challenges.

Specialized Care

Memory care is a focus, with dedicated staff and tailored activities for residents with cognitive needs.

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Living Environment

Cleanliness & Maintenance

Multiple reviews highlight the facility’s cleanliness and well-kept rooms, with families and residents noting a spotless environment as a standout feature.

Atmosphere & Community Feel

The community fosters a warm, social atmosphere with frequent activities, music therapy, and opportunities for residents to connect—both indoors and on the patio.

Safety & Security

While the community offers 24-hour supervision and emergency alert systems, some reviews express concerns about medication safety and staff responsiveness during emergencies.

Amenities

FurnishedEmergency Alert SystemMove-in coordinationConciergeMeal preparation and serviceProfessional chefCommunity-sponsored activitiesPet-friendlyFaith BasedSpecial dietary restrictionsPrivate bathroomCable TVKitchenetteTelephoneAir conditioningWi-Fi / high-speed internetDay tripsBarber / SalonOutdoor programsSwimming pool / jacuzziWalking pathsMovie nightsGardenResident-run activitiesScheduled daily activitiesFireplaceGame roomPianoMovie theaterActivity roomMusic programsArts roomTransportation & parkingLibraryPatioBusiness roomOutdoor common spaceFitness roomVolunteer programSpa / sauna / wellness roomFitness programsHousekeepingLaundry service / dry cleaningContinuing learning experienceFamily support servicesDining roomDiabetes dietRestaurant-style diningVegetarianAll day diningGrillAllergy-sensitiveKosher meals

Reviews

4.1

Based on 27 reviews

clean (5)sales (2)september (2)floor (2)hospital (2)meals (2)

Most reviews praise Carriage House for its clean facilities, friendly staff, and engaging activities, with several families highlighting exceptional care in the memory care unit. However, a few negative experiences describe serious concerns about care quality and communication, particularly regarding medication management and staff availability during a period of turnover.

What Residents Love

Staff are friendly, knowledgeable, and go above and beyond
Facility is consistently described as very clean and well-maintained
Residents enjoy a wide variety of daily activities and social events

Areas for Improvement

Some families report serious lapses in care, especially regarding medication management and bathing
A few reviewers mention unfulfilled promises about services and activities
Negative experiences often cite staff turnover and lack of 24/7 medical support during crises

Maureen Mcbride

My mother moved in 2 weeks ago and is extremely happy. The staff is exceptional, friendly and very accommodating. The residents are cared for, with lots of activities daily, there is something for everyone. Food is fantastic and they have an outing once a week. The facility is a little older but very clean. I would highly recommend The Carraige House for anyone looking for a wonderful place for mom or dad!

Jon Brumley

The Staff and Administrators are top Notch. They took the best care of my Dad. When I met with Caroline and Jason I knew my Dad was in the right place. I cannot thank them enough.

Tom Veltri

We moved my mother to Carriage House in August of 2023 from another facility we were having issues with. I must say I am pleasantly surprised with the care she is receiving there. The staff is very communicative and obviously cares about the residents. She is in the memory care unit which can't be an easy job for the staff but they are equal to the task. Evan in particular is a standout there. He is always engaged with the residents and it's really inspiring to see the way he interacts with them.

5 more residents rated this community with an average of 4.2 stars

Families love this community. See if it’s the right fit for you.

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Pricing

$2,650 – $2,650/mo

Pricing varies by room type, care level, and services selected.

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Available Room Types

Studio1 Bedroom

Value Consideration

With monthly costs starting at $2,650—below the local average—Carriage House offers a competitive price for assisted living and memory care in Greensboro. The value is enhanced by a full slate of amenities and activities, though families should carefully confirm that all needed services are consistently available.

Location & Neighborhood

3896 N Elm St, Greensboro, NC 27455

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About the Area

Carriage House sits in a convenient Greensboro location near Lake Jeanette Urgent Care, Walgreens, and popular eateries like McDonald’s and Starbucks. The area blends suburban calm with easy access to healthcare and daily conveniences, and Carraway United Methodist Church is nearby for spiritual support.