Cherrydale Post Acute

We appreciate so much all the care that Mr. David Tims received while he was here. Especially the nurses on the 600 wing. Herbert was always so kind and helpful. The CNA's always sweet and helpful. The front office as well. Thanks to all. Gloria Tims. Mr Tims wife.

If I had an option for a negative star that would be my rating. My mom was in here for two months. St. Francis got her better but she needed some PT. We were supposed to get weekly updates. I received two over the two months. One excuse was it was nurses week one week and I cannot remember what the other was. I finally just didn't worry about asking about the updates. Big freaking deal if it is nurses week. Most of these nurses here doesn't deserve a pat on the back. I can say a handful of the nurses were great, she did have her favorites. But, others seems like she was a bother. She can't do anything on her own and when she needed something it took forever to get someone in, but she could hear them laughing at the desk. They just ignore the patients. Once I was told to leave a message for Chris about her not going to a doctors appointment. Needless to say I am still waiting on him to call me back. They come in the room with an attitude like they hate being at work. If you hate it that much find another job, it is not the patients fault if you hate your job or co-workers. It stinks of pee all the time. Needs updated very bad. They never have enough of supplies. They sent her home on a Friday, still unable to walk and unable to go to the bathroom on her own. Saturday she was back in the hospital in worse condition then she was when she first went in. They knew she had fluid built up because of her legs swelling up but did nothing about it. Come to find out she also has fluid on her lungs as well. She has no movement on one side, this happened while she was their. She asked them if they thought she had a mild stroke. They replied as "maybe" never did any test or anything. Doctors will not talk to family member at all. They even had someone come in to talk to them about insurance. Most of them do not understand or cannot remember. They changed her insurance without us knowing about it. I really wish I could speak to that gentlemen that did the changing of insurance because it would not be good. Now that is a big sweet mess for us to fix. THEY DO NOT CARE ABOUT THESE PEOPLE. THIS PLACE NEEDS TO BE CLOSED DOWN. ANY HOSTIAL THAT SENDS PEOPLE HERE SHOULD BE ASHAMED OF THEMSELF AND THE OWNER OF THIS PLACE SHOULD BE ASHAMED.

I love this place! The staff is wonderful, professional and friendly. The food is not good as Mama's, but whose is? Therapies and therapists are creative and focused on the recovery of the residents. Activities are varied and enjoyable. The shower rooms are clean with no messy smells. 10/10 would highly recommend!