Clearwater Springs by Cogir
$3,400 – $6,138/mo
Starting price
Assisted Living
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Clearwater Springs by Cogir
Clearwater Springs by Cogir provides assisted living in Vancouver's Hazel Dell South neighborhood with a focus on medical support and resident independence. The community features spacious private and studio apartments with kitchenettes and private bathrooms, complemented by amenities like a fitness room, movie theater, and walking paths. Residents have access to 24-hour nursing care, medication management, and diabetes support. Nearby parks and shopping centers add convenience and leisure options. Recent leadership changes have aimed to improve the atmosphere, though families should consider mixed reviews regarding care consistency and communication when making decisions.
Our Care Approach
Clearwater Springs emphasizes 24-hour nursing care with a team including registered nurses and licensed practical nurses focused on medication management and assistance with daily living. While the community aims to promote independence and dignity, reviews indicate variability in care consistency and responsiveness, especially for residents with dementia.
Family Experience
Families often experience mixed interactions; some feel supported and appreciate the caring nature of staff, while others report frustration with poor communication, lack of responsiveness, and concerns about the quality of care during critical times. Several reviews highlight difficulties in obtaining refunds and resolving issues with management.
Care & Services
Services and care programs available at Clearwater Springs by Cogir.
Medical Care Services
Includes 24-hour nursing care, medication management, diabetes care, and health monitoring by registered nurses and licensed practical nurses.
Personal Care Services
Assistance with daily living activities such as mobility support, personal hygiene, and meal preparation.
Specialized Care
Memory care and behavioral care are not provided; however, the community supports residents with dementia through assisted living services.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally described as clean, bright, and well-maintained with spacious apartments, though some reviews mention unresolved maintenance issues such as prolonged air conditioning failures.
Atmosphere & Community Feel
The atmosphere has improved under new management, with residents noting a more positive environment and friendly staff. However, some families report a lack of consistent caregiver presence and a feeling of neglect.
Safety & Security
Safety features include a building sprinkler system, smoke detectors, and emergency alert systems in apartments. Wheelchair accessibility is provided, supporting resident mobility and security.
Amenities
Reviews
Based on 35 reviews
Reviews for Clearwater Springs by Cogir are mixed, with some families praising the caring and friendly staff and positive changes under new management. However, several reviews express serious concerns about inconsistent care quality, poor management, and communication issues, especially regarding end-of-life care and refund handling. The overall rating of 3.6 reflects this divide, with a notable number of 1-star reviews alongside many 5-star ratings.
- Staff described as friendly and welcoming
- New Executive Director Mary has improved the atmosphere
- Residents appreciate thoughtful and comfortable care
- Reports of poor management and emotional rather than logical decision-making
- Serious neglect in dementia care and lack of timely assistance
- Communication failures including unreturned calls and unresolved refund issues
Muzy Ntini
Toughest place for a black person to work at .. Extremely poor management skills … Emotional management skills instead of logical
Mj Cannon
Our new Executive Director Mary cares about the residents here at Clearwater Springs. Since she has been here the atmosphere is positive. Many changes have been made that make this a better place to live. The residents are hoping that with Cogir taking over more and exciting changes will be taking place. Come and check out the new and improved Clearwater Spring.
Jaylee Lentz
Do not send your loved ones here. My grandma was there for 2-3 years. As her dementia progressed they stopped taking care of her. They would leave her sitting in the dining room from 8am- 6pm soaked in her piss for 12 hours a day. Mind you she was unable to move her wheelchair alone and required assistance to get to and from her room. Whenever I visited i couldn’t find a CNA to assist her in using the restroom as they were all upstairs on their phones hiding. Along with this Heather the nurse there was extremely rude to my grandma and my family. Kathy the front desk lady is extremely unprofessional and very 2 faced. Do not trust anyone here to take care of your loved ones as they will do the bare minimum and sometimes not even that. Im extremely disappointed in the lack of respect that this company has.
8 more residents rated this community with an average of 3.5 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,400 – $6,138/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from $3,400 to $6,138 monthly, which is competitive within the Vancouver area. The community provides a broad range of amenities and medical services, but families should weigh the cost against reported concerns about care quality and management responsiveness.
Location & Neighborhood
About the Area
Located in the Hazel Dell South area of Vancouver, Clearwater Springs benefits from proximity to parks, shopping centers, and medical facilities. The neighborhood offers a suburban feel with convenient access to healthcare and retail, supporting an active and accessible lifestyle for residents.
Nearby Attractions
- Hazel Dell Park
- Salmon Creek Park
- Hazel Dell Crossing shopping center
Public Transportation
- Local bus routes serving Hazel Dell South
- Nearby transit stops connecting to Vancouver and greater metropolitan areas
Questions & Answers
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