Complete Care at Heritage
$2,260 – $6,650/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
Yes
Wheelchair access
About Complete Care at Heritage
Complete Care at Heritage in Baltimore blends skilled nursing and rehabilitation services with a strong focus on therapy and attentive staff support. Residents benefit from around-the-clock nursing and a dedicated therapy team praised for helping individuals regain mobility and independence. The community maintains clean, comfortable private and shared rooms, complemented by amenities like an on-site salon, dining options accommodating special diets, and engaging activities led by a full-time director. Families appreciate the genuine care from staff who foster close relationships, creating a supportive environment for those recovering from surgery or managing chronic conditions. Its location near medical centers adds convenience for health needs and family visits.
Our Care Approach
Complete Care at Heritage emphasizes comprehensive rehabilitation and nursing support, with a multidisciplinary team focusing on individualized therapy plans to restore mobility and health. Staff demonstrate dedication through daily personal care and emotional support, aiming to treat residents with respect and kindness throughout recovery or long-term stays.
Family Experience
Families often express relief and satisfaction with the attentive, smiling staff and clear communication regarding their loved ones' care. Visits are described as comfortable and reassuring, with staff showing genuine concern and responsiveness to resident needs. Some families note appreciation for holiday gestures and efforts to engage residents socially.
Care & Services
Services and care programs available at Complete Care at Heritage.
Medical Care Services
Around-the-clock nursing care, medication management, and health monitoring support residents' medical needs, particularly for those recovering from surgery or managing chronic conditions.
Personal Care Services
Certified nursing assistants provide daily living assistance including hygiene, mobility support, and companionship, ensuring residents' comfort and dignity.
Specialized Care
Physical and occupational therapy are key features, with staff praised for helping residents regain walking ability and independence; memory care and behavioral care are not provided.
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Living Environment
Cleanliness & Maintenance
Multiple reviews confirm that the facility is cleaned daily and well-maintained, with recent updates such as new bathrooms and tiling underway.
Atmosphere & Community Feel
Residents and families describe a welcoming atmosphere where staff engage warmly, activities like bingo and church services foster social interaction, and close bonds form between caregivers and residents.
Safety & Security
Open 24/7 nursing presence and attentive staff contribute to a secure environment, with families feeling comfortable leaving loved ones in the community's care.
Amenities
Reviews
Based on 194 reviews
Reviews highlight the compassionate and hardworking staff, especially in nursing and therapy roles, with many families expressing gratitude for the attentive care their loved ones receive. The facility is noted for cleanliness and effective rehabilitation services. Some concerns include management turnover and limited food variety, but overall, residents and families feel well cared for and supported.
- Therapy and rehabilitation services are described as excellent and effective.
- Staff are frequently praised for kindness, responsiveness, and dedication.
- The facility is kept clean and comfortable, contributing to a pleasant environment.
- Frequent changes in management create uncertainty among residents and families.
- Food choices are limited and could be improved to better meet residents' preferences and dietary needs.
- Some staff members appear less engaged or motivated, impacting consistency.
Mrs. Angela
It's always a pleasure coming to heritage. The nurses and GNA's are so welcoming and nice. Thank you heritage staff, Wonder job.
lila pniewski
I want to thank the staff for all they are doing for the residents here at complete care heritage. My brother is a resident here and the caring staff are awesome. All (medical team, cnas, food services, business offices, janitorial services, activities staff, physical therapist team, etc.) should be applauded for their hard work, diligence to details, quality of care and service to all residents. Its a very challenging job to care for those who are limited to care for themselves. The staff here are always smiling and responsive to residents needs. Very hard workers. I in particular would like to thank certified nursing assistant "t" for her continued care of my brother in room 132. She diligently does her job everyday with a smile on her face, a joke to make you laugh, love in her heart, and exceptional care. An outstanding asset to complete care at heritage! Thank you "t" for all you do to brighten the day for all the residents you serve. You're a blessing.
Alice Guzmann
Wonderful staff, all throughout the Heritage house in Dundalk. I feel so comfortable with my sister's being there. I can sleep at night knowing she is being taken care of.
49 more residents rated this community with an average of 4.4 stars
Families love this community. See if it’s the right fit for you.
Pricing
$2,260 – $6,650/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $2,260 to $6,650, Complete Care at Heritage provides a competitive option in Baltimore, especially given its skilled nursing and rehab services. Reviews suggest that while some amenities and food options could be enhanced, the quality of therapy and staff care offers strong value for families seeking medical support within budget.
Location & Neighborhood
7232 German Hill Rd, Baltimore, MD 21222
Get DirectionsAbout the Area
Located in Baltimore near German Hill Road, Complete Care at Heritage sits in a medically accessible area close to hospitals and pharmacies. The neighborhood offers convenient access to cafes, parks, and essential services, supporting residents' health and family visitation needs in a practical urban setting.
Nearby Attractions
- Local cafes including Starbucks
- Drug City Pharmacy
- Nearby parks for outdoor relaxation
Public Transportation
- Baltimore local bus routes serving German Hill Road area
- Nearby transit connections to downtown Baltimore
Questions & Answers
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