Conroe Health Care Center

My mom was admitted to CHCC after a hospital stay for a fall. Their care for her was very comforting to my family and beneficial to my mom. She received PT and regular meals that helped build her strength and put her on the road to recovery. Many members of the staff were quite helpful. Jamie, Stacey, Bree, and Gilbert were there to communicate to me every day about Mom's care. Megan (speech) was especially helpful with managing meals and cognitive improvement. Becky at reception was the first smile we saw every day we visited and was the last one to help us out the door when Mom was discharged. Thanks to all of you.

As the Resident Council President, I feel fortunate to be part of this wonderful community. The camaraderie among the residents and staff is outstanding—there's a true sense of family here. Our activities, led by Brandy, keep us engaged and busy, which is something I really appreciate. The facility itself is always clean, well-maintained, and comfortable. I want to especially highlight Martha, the nurse, who has saved my life twice. Her care and dedication to the residents is unmatched. She’s truly an angel, and I feel so lucky to have her as part of the team. Overall, I couldn’t ask for a better place to call home.

Clean facility and live in residents seem happy. However, mom was a rehab patient here three years ago. It was a struggle to reach someone there as no phone in room. Rarely received updates and happened upon things that, myself and others, should have been made aware of. No sense of urgency from weekend nursing. Several occasions it took up to 45 minutes for a response to the call button. Need more timely response to dehydration and sepsis signs to be able to respond sooner.