Crownpointe of Carmel
$2,200 – $7,350/mo
Starting price
Assisted Living
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Crownpointe of Carmel
Crownpointe of Carmel provides a range of assisted living options with private and studio apartments designed for comfort and independence. The community emphasizes attentive nursing care available 12-16 hours daily, supported by a 24-hour call system and medication management. Residents benefit from thoughtfully prepared meals by a professional chef and enjoy diverse activities including fitness programs, music events, movie nights, and walking paths. Located near essential services and healthcare facilities, Crownpointe offers convenient transportation and a clean, well-maintained environment. Leadership is noted for responsiveness and fostering friendly resident relationships, making it a place where seniors can engage socially and receive reliable support tailored to their needs.
Our Care Approach
Crownpointe of Carmel emphasizes resident dignity through attentive nursing care available most of the day, medication management, and assistance with daily living tasks. Staff strive to provide respectful and personalized support, with leadership actively involved in improving care quality and resident satisfaction. However, some reviews suggest variability in staff engagement and professionalism.
Family Experience
Families generally appreciate the open communication and the caring nature of leadership, especially the Executive Director, who is frequently mentioned by name. Visitors note a welcoming environment and enjoy seeing their loved ones engaged in activities and well cared for, though some families have reported distressing incidents that affected their trust.
Care & Services
Services and care programs available at Crownpointe of Carmel.
Medical Care Services
Includes 12-16 hour nursing care, medication administration, health monitoring, and access to an on-call physician.
Personal Care Services
Assistance with daily activities such as bathing, dressing, and transfers, supported by trained staff.
Specialized Care
Memory care and behavioral care are not provided; focus remains on assisted living needs without specialized dementia services.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Multiple reviews commend the facility for being very clean and well-maintained, with recent improvements enhancing the atmosphere.
Atmosphere & Community Feel
Residents often describe a friendly and social environment with positive interactions among peers and staff, supported by diverse activities and communal spaces.
Safety & Security
While some families express serious concerns about theft and staff misconduct, others feel safe due to the 24-hour nursing presence and emergency alert systems.
Amenities
Reviews
Based on 21 reviews
Reviews of Crownpointe of Carmel reveal a mixed picture. Many residents and families praise the cleanliness, friendly staff, quality food, and engaging activities. Positive comments highlight the caring leadership and improvements made to the facility. However, some reviews raise serious concerns about staff reliability, theft incidents, and inconsistent care quality, especially during off-hours. Overall, satisfaction varies widely, reflecting both strong personal experiences and notable challenges.
- Clean and well-maintained facilities
- Friendly, helpful nursing and kitchen staff
- Engaging activities and social environment
- Reports of theft and unprofessional staff behavior
- Concerns about nursing staff presence and responsiveness
- Negative experiences with management and communication
Not Myname
The staff stole jewelry from my wife’s mother ($12k wedding ring). The facilities are awful and they treat the people there poorly. We received threats from the staff that they were going to harass us daily via phone calls until they got what they wanted, which was her mother to be removed from the facility, which she needed, hence “assisted living”. The nurses just sit in the back and talk and do nothing, and the residents are obviously miserable; having spoken to them I have heard their complaints mirror my own. I would only go here if you are truly desperate. Do not take any valuables.
Martha Barajas
I have been here since December 16 and I couldn’t be happier. I came from a different facility. I was very unhappy. The people here treat you with respect and dignity and everyone goes out of their way to help you in every way they can. The Director herself One of the most caring, personable people I’ve ever met. The maintenance staff Go above and beyond to help you with anything they can in a very timely manner. The food is exceptional the nursing staff as well the kitchen staff friendly, always willing to help always willing to get you what you want. The other residence are so nice and so friendly it makes it a pleasure to come out of your room every day and say hello. If anyone is considering assisted-living, I highly recommend Crownpointe Of Carmel. Thank you, Martha Barajas
Jennifer Herberr
I have never been treated so unfairly by a company. I was completely set up for failure and fired while on FMLA. I was asked to help at a building in Carmel. The owner asked if I would take a 3 week online course to be an administrator. Of course I did, I was so excited about it but immediately let the Administrator go when I completely only 3 weeks of the course. I switched to this office with no one to show me a single thing to do. I was so stressed out I went to see a therapist that prescribed me two medications that were counteracting each other. I also was in a car wreck. When my new doctor figured out what was wrong I was on FMLA for a week and a half and they filled my position without even saying why. So many other things bad with it that I won’t even get into but anyone working here be careful because they do not care about you, your health, or if you are going to lose everything. That’s a hard hit going from a paycheck as a single mom to nothing in a week and a half.
1 more resident rated this community with an average of 4.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$2,200 – $7,350/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing at Crownpointe ranges from moderate to higher than local averages, reflecting its comprehensive services and amenities. Positive reviews highlight the quality of food and activities as good value, but concerns about staff reliability and security issues may impact perceived value for some families.
Location & Neighborhood
11610 Technology Dr, Carmel, IN 46032
Get DirectionsAbout the Area
Located in Carmel, Indiana, Crownpointe sits in a well-served area close to multiple hospitals, pharmacies, and churches. The neighborhood offers a suburban setting with easy access to healthcare and retail, supporting residents' medical and lifestyle needs. Nearby dining and coffee options add convenience for social outings.
Nearby Attractions
- Indiana University Health North Hospital
- CVS Pharmacy
- New Church On Meridian
Public Transportation
- Scheduled transportation services provided by the community
- Local transit options accessible in Carmel area
Questions & Answers
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