Diversicare Of Big Springs
$6,312 – $6,631/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Diversicare Of Big Springs
Diversicare Of Big Springs brings skilled nursing care to the heart of Huntsville, Alabama, with a focus on round-the-clock support and medical management. The community operates 24/7, ensuring residents have access to nursing staff and assistance with daily needs at any hour. While the facility lists a wide array of amenities—from meal service and housekeeping to scheduled activities and outdoor spaces—real-life experiences shared by families reveal a mix of gratitude for caring individuals and deep concerns about overall care quality and facility conditions. The location offers proximity to local hospitals and pharmacies, adding a layer of convenience for families seeking accessible medical support.
Our Care Approach
The community’s care approach, as reflected in reviews, focuses on 24-hour nursing and medication management, but families frequently report gaps in consistent, attentive care. Positive remarks center on individual staff members, while broader concerns highlight understaffing and lapses in basic care standards.
Family Experience
Families visiting Diversicare Of Big Springs often describe frustration with communication, citing unanswered phones and unprofessional management. While some note caring staff who make an effort, many report feeling their loved ones are not safe or well cared for, with several detailing incidents of neglect and poor hygiene.
Care & Services
Services and care programs available at Diversicare Of Big Springs.
Medical Care Services
24-hour nursing, medication management, and rehabilitation services are listed, but reviews indicate inconsistent delivery and occasional medication errors.
Personal Care Services
Assistance with daily living activities is available, though families report delays and neglect in personal hygiene care.
Specialized Care
No memory care or behavioral health services are indicated; rehab services are mentioned but experiences vary widely.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Several reviews mention unsanitary conditions, mold, and lack of proper disinfection, raising concerns about facility upkeep.
Atmosphere & Community Feel
The social environment appears strained, with reports of overworked staff and limited positive interaction, though a few residents note kindness from specific employees.
Safety & Security
Safety concerns are prominent in reviews, including neglect, medication mismanagement, and slow emergency response.
Amenities
Reviews
Based on 81 reviews
Reviews for Diversicare Of Big Springs are sharply divided, with a significant number of families reporting serious concerns about cleanliness, staffing levels, and responsiveness to resident needs, while a smaller group highlights positive experiences with specific staff members. The overall rating is low, reflecting frequent complaints about neglect, poor communication, and facility upkeep, alongside occasional praise for compassionate caregivers.
- Some staff members are described as caring and attentive
- A few families report positive rehab experiences
- Occasional praise for individual nurses who go above and beyond
- Frequent complaints about unclean facilities and poor maintenance
- Reports of understaffing and slow response to resident needs
- Multiple accounts of medication errors and neglect
Jessica
these people never answer phone when they do they hang up on u
Ashley Daly
The people who work there are very caring. They are kind and want them to be comfortable and taken care of. Lexy rocks and there have been multiple others that have been so good to my mother. Eva, lucinda, bronma ????? I wish I knew all the names!!!! I would totally give a shout out to all the ladies and the 1or 2 guys if I knew their names!!!
Kevin Hanson
Horrible experience stay away!!!!!!!!!!
21 more residents rated this community with an average of 2.3 stars
Families love this community. See if it’s the right fit for you.
Pricing
$6,312 – $6,631/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $6,312 to $6,631, families may question the value given the frequency of negative reviews about care quality and facility conditions. The wide gap between advertised amenities and reported experiences suggests families should carefully weigh cost against detailed, recent feedback from other families.
Location & Neighborhood
500 St Clair Ave SW, Huntsville, AL 35801
Get DirectionsAbout the Area
Diversicare Of Big Springs sits in a residential area of Huntsville, close to medical facilities and pharmacies, offering convenience for families needing frequent access to healthcare services. The immediate neighborhood appears practical rather than bustling, with essential services within easy reach.
Nearby Attractions
- UAB Health Center Huntsville
- Huntsville Surgical As
- Huntsville Hospital Pharmacy
Public Transportation
- Local bus routes (exact lines not specified)
- Rideshare/taxi services
Questions & Answers
Ready to learn more about Diversicare Of Big Springs?
Get your free personalized path or schedule a visit today.