East Bay Assisted Living

Our uncle has been living at this facility for one year and we feel so fortunate to have found it! It provides a safe community where Chinese-speaking elders feel comfortable - with healthy, familiar food, Chinese newspapers and games, exercise and other activities, a doctor that comes to see the residents, and more. Best of all, Andre and Alice clearly care about the residents, treat them with kindness and respect, and communicate clearly with us when any issues arise. We are so grateful to them!

Our father has been here for over six years. They help manage his diabetes with a special meal plan and the staff is very attentive. One day they noticed Dad was not his usual jovial self and recommended that he see his doctor. It turns out that he needed a pacemaker, and once that procedure was done, the staff helped set up the monitoring station in his room. With the recent Covid 19 situation, we have not seen Dad since February. But the staff is very dedicated in putting their patients first. Some of them have even decided to spend the night at the facility to minimize their social circles. We get photos of him from time to time and also Zoom calls set up. We are very grateful that our father can be at a place that provides his adult children with peace of mind.

I want to write this while everything is still fresh in my mind... My mom lived at East Bay Assisted Living (EBAL) until she passed away last week. My mom immigrated to the U.S. with her husband in 1959 and lived 60 years in the San Francisco Peninsula. She spoke English and Chinese (Mandarin, Cantonese & Shanghai dialect) fluently. Prior to moving into EBAL ~6 months ago, she lived at Bridgepoint at Los Altos Senior Assisted Living for nearly 10 years. They asked her to move when her cognitive abilities reached a point when they could no longer take care of her. Luckily, I found EBAL because she really enjoyed her time there until her health took a turn for the worse about 2 weeks before her passing. At first, I was a little worried because I live in Palo Alto and Oakland is quite a distance away. I could no longer visit her regularly, take her to her doctor appointments, pick up her medications, etc. Alice (owner) offered me many solutions that solved all these issues. Alice and her team gave me regular status updates on my mom; she got my mom a local physician that would do onsite medical visits; she signed me up with a pharmacy that would deliver medications at no additional charge. I found that the team at EBAL (led by Andre) to be very professional and compassionate. The team works hard and really cares about the well being of their residents. During the last weeks of my mom's life, they moved her into a larger room with a large window as she had become bedridden. She ended up passing away there peacefully and pain free. I'd like to pass along a BIG "Thank You!" to Alice, Andre and the team at EBAL for taking such good care of my mom in her final months and days. I just wish that I'd been able to move her into EBAL a couple years earlier.