Edgewood Castle Hills
$3,600 – $6,100/mo
Starting price
Assisted Living
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Edgewood Castle Hills
Edgewood Castle Hills in Boise’s Collister neighborhood provides a spacious assisted living setting with 55 private and studio apartments designed for seniors seeking both independence and support. The community emphasizes comprehensive on-site care, including 24-hour supervision and assistance with daily activities, complemented by therapy and home health services through Edgewood’s CaringEdge and All Care divisions. Residents have access to a variety of amenities such as a fitness room, game room, library, and salon, fostering engagement and convenience. Its location near Pierce Park and local conveniences like Albertsons Pharmacy and Starbucks adds to the ease of daily living. While the community aims to balance comfort and care, some reviews highlight staffing challenges that may affect personalized attention.
Our Care Approach
Edgewood Castle Hills provides assisted living care focused on supporting daily living activities with 24-hour supervision and on-site therapy services. While the community offers a broad range of care services, reviews indicate challenges in meeting higher or more demanding care needs consistently due to staffing limitations.
Family Experience
Families often appreciate the kindness and dedication of the caregiving staff and the community’s clean environment. However, some express frustration with limited staff availability and inconsistent care, which can cause worry when visiting or communicating from afar.
Care & Services
Services and care programs available at Edgewood Castle Hills.
Medical Care Services
Includes medication management, 24-hour nurse supervision, and on-site therapy services through affiliated home health and hospice providers.
Personal Care Services
Assistance with activities of daily living such as bathing, dressing, and mobility support is provided, though some reviews note variability in care quality.
Specialized Care
Memory care and behavioral care are not offered; however, rehabilitation therapies are available on-site.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is described as clean and well-kept, contributing to a pleasant living environment.
Atmosphere & Community Feel
Residents have access to diverse activities and amenities promoting engagement, though some families report a lack of individualized attention due to staffing constraints.
Safety & Security
24-hour supervision and a call system provide continuous safety measures, supported by proximity to local healthcare providers.
Amenities
Reviews
Based on 15 reviews
Reviews for Edgewood Castle Hills reflect a mix of appreciation and concern. Several families praise the caring and thoughtful staff and the clean, well-maintained environment. However, a significant number of reviews express worries about understaffing, inconsistent personal care, and management prioritizing profit over resident needs, leading to dissatisfaction among some families.
- Staff go above and beyond to ensure resident well-being
- Facility is clean and well-maintained
- Thoughtful and caring staff acknowledged by families
- Short staffing leads to insufficient care for residents
- Management perceived as prioritizing profit over quality
- Inconsistent assistance with personal needs and hygiene
Frida Moses
I am so immensely grateful to the director, staff and facility of Castle Hills Edgewood. Not only is it beautifully located and clean, but the people here go above and beyond in their care for my father. They work to consider his needs and provide him with an excellent, safe place to call home. I will forever be indebted to what Sarah and the nurses do to ensure his wellbeing
Rick Turner
Wonderful facility with caring and thoughtful staff. My 95 yo father has resided at Castle Hills two years and we couldn’t be more grateful of the care he receives. Thanks!!
Drea Latulippe
Unfortunately profit is management’s only concern. They will accept anyone, even those whose needs can’t be met. While they expect you to pay an arm and a leg, they will also be cutting back, even on basic needs like tissue paper. Regardless of how hard working some caretakers may be, the reality is it’s always short staffed with too many residents to care for. Ultimately, if you or your family has more demanding needs, this will not be the right place for them, as there’s typically only two PCA working at a time to 60 residents, making it impossible to provide the care your loved ones deserve.
8 more residents rated this community with an average of 2.9 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,600 – $6,100/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing at Edgewood Castle Hills is higher than the Boise area average, reflecting its extensive amenities and care services. However, some families question the value due to reported staffing shortages and care inconsistencies, suggesting that the premium cost may not always align with the level of personalized care delivered.
Location & Neighborhood
About the Area
Located in Boise’s Collister neighborhood near Pierce Park, Edgewood Castle Hills benefits from a quiet residential area with convenient access to local shops, pharmacies, and dining options. The community’s setting supports both peaceful living and easy access to urban amenities.
Nearby Attractions
- Pierce Park
- Albertsons Pharmacy
- Starbucks
Public Transportation
- Local bus routes serving northwest Boise
- Nearby transit stops within walking distance
Questions & Answers
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