Edgewood Manor Center For Rehab And Healthcare

If I could give this place a negative star, I would. My family member was a resident here, upon seeing his condition, (open wounds, dehydrated, dirty bed, sheets haven’t been changed, and he hasn’t been washed) the family has taken him out of this horrible facility. The nurses have horrible bed side manners, lack of communication from facility to family. When my family calls, no one answers and when we showed up, the employees have every excuse of why they don’t answer the phones, can’t be because they are busy taking care of residents, because the residents are poorly taken care of. I wouldn’t leave my dog in that facility. If you have family living here, please remove them.

My Brother is now a a resident at Edgewood Manor. My family and I are very involved with the care of our brother. Every time we visit he is fresh & clean. Fresh clothes on all of the time. The staff is nice friendly and professional. I am happy with the care & staff that works with our brother. Cathy

If I could give a zero I would. both of my parents resided in Edgewood from April 2024 to Sept 15, 2024 in that time frame I have had several concerns with the facility on how its ran one with the admission dept. the never answer your calls never return them unless you owe them money then you receive a call back. now on to laundry my parents clothes came up missing and they keep telling my mother that they have to find them this went on for months when they discharged they sent them home with dirty and pisses clothes . My mother was rush to the emergency room and no one contacted me the hospital had to call me at the time I was trying to call the Center and of course no call so I reach out to a resident that lives there and he walked the phone up to the front desk so that I may speak to someone about my mother. A a worker got on the phone and told me that she got behind and forgot to call me to inform me my mother was rushed to the ER. That's sad that the center think its important to answer the phones or call you about your love unless its money. If you don't have compassion for a job like this then it may not be for you. I can go on and on about the staff and the facility cleanliness and its really not the nurses or CNA its upper management like admission and social workers lead by example and everything else will follow. Please get your love ones out of this place is really embarrassing when the hospital tell you to get your loves ones out ASAP