Fairwinds - Rio Rancho

Wonderful staff.

Both of my parents were residents here for over 3 years. We have been through management changes, staff changes, and the occasional equipment breakdown. Throughout it all, my parents were safe, well cared for, and happy. The residents were welcoming, asking each other to join the table at meals and my parents made new friends. The staff have become friends and as close as family. When my mother was on hospice services, the care staff came by every few hours to assist with her care or just to be present for her and for my dad. The kitchen staff would bring smoothies or other food they thought might appeal to my mom when she had no appetite. The health and wellness staff have always been quick to call me if they feel there are any changes or if they think my parents are looking or acting different than they normally do. Because of them, I was able to go to work comfortable in the knowledge I would be called if anything changed and further action was needed. After each of my parent's passing, the staff were there for support, sympathy and consolation. Fairwinds is an integral part of our family and I recommend them often as a great option for those looking for safe options for aging loved ones.

Large lovely place for retired folks and those who need extra care.