Forest City Rehab
$3,000 – $7,478/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Forest City Rehab
Forest City Rehab is a large 213-bed nursing and rehabilitation center in Rockford, Illinois, providing 24-hour skilled nursing care and a range of therapy services. The community emphasizes medical attention with medication management and non-ambulatory care, supported by a 24-hour call system. Residents have access to various amenities including arts and fitness programs, movie nights, walking paths, and outdoor spaces that encourage engagement and social interaction. Located near healthcare providers and local dining options, Forest City Rehab aims to support both physical recovery and daily living needs, though recent reviews indicate significant challenges in care quality and facility conditions.
Our Care Approach
Forest City Rehab positions itself as a skilled nursing and rehabilitation center with 24/7 medical and crisis intervention services. However, reviews suggest inconsistencies in care quality, including neglect in responding to call buttons and medication delays. The facility offers a range of therapies and respite care but struggles with staff professionalism and timely assistance.
Family Experience
Families frequently report frustration with communication lapses, such as unanswered calls and lack of updates on resident status or therapy progress. Many describe feeling ignored or betrayed by staff, with some noting lost personal items and poor discharge processes. However, a few families appreciated specific staff members who showed attentiveness.
Care & Services
Services and care programs available at Forest City Rehab.
Medical Care Services
24-hour skilled nursing care including medication management, crisis intervention, and health monitoring.
Personal Care Services
Assistance with daily living activities and non-ambulatory care support.
Specialized Care
Rehabilitation therapies such as physical, occupational, and speech therapy; respite care programs; memory care is reportedly not provided.
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Living Environment
Cleanliness & Maintenance
Reviews report serious cleanliness issues, including bed bugs, cockroaches, and unsanitary conditions such as maggot-infested wheelchairs and urine-soaked equipment, indicating poor facility maintenance.
Atmosphere & Community Feel
While some staff and local amenities offer a positive atmosphere, many reviews describe a stressful and neglectful environment with unprofessional behavior and lack of timely care, negatively impacting resident morale.
Safety & Security
Concerns about resident safety are prominent, including delayed emergency responses, allegations of staff substance abuse, and incidents leading to hospitalization or death, raising serious questions about the facility's security and supervision.
Amenities
Reviews
Based on 25 reviews
Reviews for Forest City Rehab reveal a deeply divided experience, with some staff praised and others criticized for neglect and poor responsiveness. Many families express serious concerns about hygiene, safety, and communication, citing incidents like bed bug infestations, delayed responses to call buttons, and lost personal items. While a few positive comments mention enjoyable staff and local amenities, the majority of feedback highlights dissatisfaction and distrust in the facility’s care standards.
- Some staff members like Kendra were noted as helpful
- Enjoyable local dining and nearby recreational options mentioned
- A few reviewers described the staff as cool and the workplace environment positively
- Repeated reports of bed bug and cockroach infestations
- Delayed or ignored nurse call responses leading to critical incidents
- Lost personal belongings and poor communication with families
denise smith
Horrible place my lived here for several years. My mom was put in jail and I had to bail her out.supposedly hit resident with with water pitcher and resident called police. And the nursing home discharged her from nursing home with no place to live. Not nice people I thought they were but they betrayed my mother instead of caring for her they abandoned her care to the hospital. My had dementia and one eye. And could barely walk. I wouldn’t put my worse enemy here. Remember juanita Oneil!!!!
Leeanna Blade
PLEASE PLEASE PLEASE do not send your loved ones here. My dad had to go here to recover from a severe injury. He needed 24 hour care and was on a wound vac so he needed to be in a medical setting. 3 days after he was transferred from the hospital to the nursing home TO RECOVER he died from a "heart attack". I had seen my dad the night before he passed and he said he would hit the call button and it would take sometimes hours for someone to come check on him. He had severe adema and had put himself on an ice diet because he was retaining so much fluid. Clearly the staff was not concerned even after knowing his medical history. I got the call the next day 2 hours after he passed away. When I asked about time of death the associate said "um he died at about 10:15 this morning." No one called me until 12:00. My dad was 60 years old, and my biggest suspicion is that they killed him by not responding quick enough when he hit the nurse call button. If I could prove it I'd take them for everything they had because my dad had alot of life infront of him. Please do not send anyone here.. I wouldn't even wish this place on my worst enemy.
Rebecca Medley
I wouldn’t recommend this place for an animal, there is a serious bed bug issue cause owners are too cheap to get a fumigate tent, and there is cockroaches as well. A residents family member came to pick up family members for a visit and the family brought the resident’s wheelchair back in cause it was full of maggots and was so wet from urine cause CNA’s refuse to help residents in timely matter. The food is horrible.
Families love this community. See if it’s the right fit for you.
Pricing
$3,000 – $7,478/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly rates ranging from $3,000 to $7,478, the community provides extensive amenities and medical services. Despite this, many reviews question the value due to poor hygiene, safety concerns, and inadequate care, suggesting that families may not feel the cost aligns with the quality of service received.
Location & Neighborhood
321 Arnold Ave, Rockford, IL 61108
Get DirectionsAbout the Area
Located at 321 Arnold Avenue in Rockford, Illinois, Forest City Rehab sits in an urban area with access to healthcare services like Zen Physical Medicine and everyday conveniences such as Walgreens Pharmacy. Nearby dining options and recreational spots provide opportunities for residents and staff to engage with the local community.
Nearby Attractions
- Zen Physical Medicine
- Lino's Restaurant
- Rockford College Disc Golf Course
Public Transportation
- Local Rockford city bus routes (specific routes not provided)
- Accessible taxi and rideshare services in Rockford
Questions & Answers
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