Gulf Coast Health And Rehabilitation

The care team was phenomenal as soon as my mother arrived to the facility. My Mom had a torn acl and medial meniscus tear, so considered bed-bound. My mother's mobility became better all because of her determination, faith, and great pt; medical assistants, nurses, as well as entire Gulf Coast Rehabilitation family. They really became family to us and I appreciate the compassion.

Office staff was very helpful, although nursing staff was horrible , no one knew what the other was doing , my father was dirty. He was treated very unfairly due to a condition he cannot help. The day we went to visit my father , we were told he was at the hospital. A tall nurse decided to get loud with my mother and say they had called all day at her home number and no answer . I told her you have two other contacts you failed to try . She said they had none, I replied that's funny because yall have called my number for my father to speak with me . They sent him to the hospital when he should not had been sent , to get him out of there because they would rather stand around texting on their personal phones and ignore everyone , and by the way my Dad had only been at the hospital one hour when we contacted Providence . Yet another lie. I take better care of my animals than this place takes care of people . I also know of a complaint on them that was sent to an elder attorney the same week . I have been in many fields on the medical side . This place is unacceptable. If you could rate them on ignoring patients and family I would give them a 10

My husband and I appreciate all of the staff at Gulf Coast Health and Rehabilitation. They do an amazing job of keeping their patients satisfied. Upon entering, you are immediately greeted by friendly personnel who are more than happy to assist you. After your identity is recorded, you are allowed through locked doors, a great safety feature. As you head to visit your relative, or friend, etc, you may want to note the cheerful decorations, the lists of current activities and meals, and more. One of the most important things we always notice is how clean the facility is kept. The majority of the staff is caring and kind, which I consider astounding as they are not the best paid State employees! Yes, we are truly grateful for Gulf Health and Rehabilitation.