HarborChase of Naperville
$3,600 – $5,600/mo
Starting price
Memory Care
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About HarborChase of Naperville
HarborChase of Naperville distinguishes itself with upscale, spacious living spaces designed to foster social connections and comfort. Its memory care neighborhood, The Cove, provides specialized support for residents with Alzheimer’s and dementia, while The Sound program bridges assisted living and memory care for those with mild cognitive challenges. The community features chef-prepared meals that emphasize fresh ingredients and diverse dietary needs, alongside a variety of engaging activities including arts, music, and fitness programs. Immaculately maintained common areas and attentive staff contribute to a refined yet welcoming atmosphere. Located near Naperville’s scenic parks and medical centers, HarborChase offers a blend of luxury amenities and dedicated care tailored to individual needs.
Our Care Approach
HarborChase emphasizes personalized, compassionate care with specialized memory care programs like The Cove and The Sound. Nursing staff provide 24-hour supervision, medication management, and tailored support to maintain residents’ dignity and independence. Staff are described as kind and proactive, though some concerns about staffing levels and responsiveness exist.
Family Experience
Families often note positive interactions with staff who are attentive and caring, especially in memory care. Communication from leadership is generally prompt, and the Sales Director maintains ongoing relationships. However, some families report frustration with inconsistent policies and staff shortages, impacting their overall satisfaction.
Care & Services
Services and care programs available at HarborChase of Naperville.
Medical Care Services
Includes 24-hour nursing supervision, medication management, health monitoring, and coordination with hospice and specialized medical providers.
Personal Care Services
Assistance with daily living activities, mobility support, personal hygiene help, and transition support between assisted living and memory care.
Specialized Care
Memory care services in The Cove neighborhood for Alzheimer’s and dementia, plus transitional memory care through The Sound program with cognitive engagement therapies.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is described as immaculately clean and well-maintained, with spacious, upscale rooms and common areas that reflect careful attention to detail.
Atmosphere & Community Feel
Residents experience a refined yet comfortable atmosphere with numerous social and cultural activities designed to promote engagement and mental wellness.
Safety & Security
Safety is supported by attentive staff and 24-hour supervision, though some reviews mention concerns about staff reliability and communication during critical moments.
Amenities
Reviews
Based on 22 reviews
Reviews highlight HarborChase’s clean, upscale environment and attentive staff who provide compassionate care, especially in memory care services. Families appreciate the quality of food and the community’s social activities. However, some reviews express concerns about staff reliability, communication inconsistencies, and management transparency, indicating mixed experiences among residents and families.
- Upscale, welcoming feel with spacious rooms aiding socialization
- Kind, compassionate, and attentive memory care and activity staff
- Excellent food and clean, safe facilities
- Inconsistent communication regarding end-of-life policies
- Staff perceived as overworked and unreliable by some families
- Concerns about delayed transitions into memory care and management trust
Becky Olsen
I looked at various memory care facilities in Naperville area for my sister. I opted for Harbor Chase with the upscale welcoming feel, spacious rooms and nice floor plan which aids for socialization. Sales Director is visible to ensure everything is going well. Memory care director, activity and care staff are kind, compassionate and attentive. The food is excellent! Our family is very pleased that our loved one is happy and well cared for.
Dana Latta
HarborChase communicates to its members that if one is to be in transition (dying), that one relative who is not a member of HarborChase is allowed to sleep at HarborChase one single night in order to spend time with the dying HarborChase member during their last moments of life. When my grandmother was in transition, she displayed the following symptoms which included an inability to eat, inability to move, inability to take medication, inability to speak, and inability to open her eyes. She was on her deathbed which was provided by Hospice. Somebody named Donna stated to me "Your grandmother is not in transition, and therefore you are not allowed to spend the night with your grandmother." At 2:20AM that very night, my grandmother passed away. HarborChase does not adhere to what they communicate to their members. This is a place of dishonesty.
Jim Bittikoffer
The staff went out of their way to make my sister feel welcome. They took good care of her and all her special needs. The food is good and the facilities are always clean with lots of activities available. I would recommend Harbor Chase to anyone looking for a new home.
6 more residents rated this community with an average of 4.3 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,600 – $5,600/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing is competitive within the Naperville area, with costs reportedly lower than comparable nursing homes. The community combines upscale amenities and chef-prepared meals with a range of services, offering good value for families seeking both luxury and comprehensive care, despite some mixed feedback on staff reliability.
Location & Neighborhood
1619 N Mill St, Naperville, IL 60563
Get DirectionsAbout the Area
HarborChase is located in Naperville, Illinois, near scenic parks like McDowell Grove and Nike Park, offering residents access to natural beauty and outdoor activities. The area includes convenient medical facilities such as Northwestern Medicine Proton Center and Marianjoy Rehabilitation Hospital, along with local dining and shopping options, supporting a balanced lifestyle.
Nearby Attractions
- Naperville Riverwalk
- Morton Arboretum
- Northwestern Medicine Proton Center
Public Transportation
- Local bus routes serving Naperville
- Accessible transportation services provided by the community
Questions & Answers
Community Updates
Latest News
2025-10-04T16:00:18.000Z
Breakfast, lunch, and dinner are more than meals at HarborChase. They're chef-inspired experiences with fresh ingredients, warm service, and settings that invite conversation. Doesn’t that sound like something to savor? Explore our on-site restaurants:
2025-10-02T16:00:41.000Z
The decision to transition to memory care isn't one that families make lightly. It's a journey filled with questions, concerns, and the deep desire to provide the best possible support for someone you love. At HarborChase, we understand this delicate balance between honoring independence and ensuring safety, and we're here to guide you through this important decision. Read more:
2025-10-01T13:00:19.000Z
October is Breast Cancer Awareness Month, and our HarborChase family is proud to honor survivors, celebrate progress, and keep spreading awareness. ❤️
2025-09-30T14:36:05.000Z
Fall spices like cinnamon and nutmeg not only add rich, warming flavors to your favorite seasonal treats but also offer awesome health benefits. Cinnamon is known for its anti-inflammatory qualities and its ability to help regulate blood sugar levels. Nutmeg aids digestion and encourages relaxation. These cozy spices make it simple to enjoy seasonal well-being with every bite, blending great taste and health effortlessly. Learn more:
2025-09-29T18:00:22.000Z
Chef-led dining at HarborChase brings the essence of fall to our table. Every bite and sip is crafted to make residents and guests feel right at home this autumn. Learn more:
2025-09-24T13:00:06.000Z
Prioritizing wellness doesn’t stop with care services - it happens throughout our communities. Whether it’s a peaceful moment on the patio or spending time getting pampered at an on-site salon, we offer plenty of ways to boost overall well-being. Learn more about HarborChase hospitality and how residents in our communities lead elevated lifestyles:
2025-09-22T18:00:24.000Z
Imagine a life where errands take a back seat and experiences take center stage. At HarborChase, Independent Living means more time for what you love, whether it’s hobbies, connections, or new adventures! Explore how you can reclaim your time and live to the fullest in our latest blog:
2025-09-21T13:00:10.000Z
At HarborChase, assisted living is more than just help with daily activities - it’s a perfect balance of independence and support. Thoughtfully designed care allows you or someone you love to embrace a vibrant lifestyle with just the right amount of assistance when you need it. Learn more about our assisted living services:
2025-09-19T16:01:11.000Z
At HarborChase, we’re elevating the dining experience with a farm-to-table approach that prioritizes fresh ingredients, flavor, and wellness. Discover what sets our culinary program apart:
2025-09-15T18:00:17.000Z
At HarborChase, we tailor our services to enhance independence while providing the right amount of support. Read our latest blog to discover what personalized care really looks like and how it can empower your life or the life of someone you love:
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