Hawthorne Healthcare Center
$8,871 – $9,420/mo
Starting price
Assisted Living
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Hawthorne Healthcare Center
Hawthorne Healthcare Center, located at 7465 Madison Avenue in Indianapolis, offers both assisted living and skilled nursing care. While it faces challenges, the community provides a range of services, including 24-hour care and assistance with daily living activities. Despite its high price point compared to local averages, it aims to support residents with comprehensive health services. The community is part of the Communicare Health Services network and operates around the clock, seven days a week.
Our Care Approach
The care approach at Hawthorne Healthcare Center is intended to provide comprehensive support, including assistance with daily living activities. However, reviews suggest that this approach is often compromised by staffing issues and poor management.
Family Experience
Families often report frustration with communication and care quality at Hawthorne Healthcare Center. Many express concerns about the well-being of their loved ones due to inadequate care and unresponsive staff. However, some positive interactions with staff have been noted.
Care & Services
Services and care programs available at Hawthorne Healthcare Center.
Medical Care Services
While the community aims to provide medical care services, reviews indicate significant challenges in delivering consistent and quality care.
Personal Care Services
Assistance with daily living activities is available, but the quality of these services is often questioned in reviews.
Specialized Care
No specialized care services like memory care or rehabilitation are explicitly mentioned in the provided data.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Reviews suggest that cleanliness and maintenance are significant concerns, with some describing the facility as dirty and poorly maintained.
Atmosphere & Community Feel
The social environment is marred by reports of neglect and poor treatment of residents, creating a negative community feel.
Safety & Security
Safety issues are a major concern, with reports of neglect and poor management practices.
Amenities
Reviews
Based on 55 reviews
Reviews of Hawthorne Healthcare Center highlight significant concerns regarding staffing, care quality, and management issues. Many reviewers express dissatisfaction with the treatment of residents and the responsiveness of staff. However, a few positive interactions with staff members are noted. Overall, the community struggles with maintaining a positive reputation due to these challenges.
- A staff member named Joyce provided a pleasant tour experience
- The team is described as amazing and pleasant by one reviewer
- Poor management and disregard for safety issues
- Inadequate care and neglect of residents' needs
- Rude and unresponsive staff
Crossroads
The director of nursing at this facility Cassandra Williams refused my mom oxygen in transport. My mom is on oxygen 24/7.
BabyGrandma
I'm sitting in a waiting room waiting for someone to be ready to go when this elderly woman, in a wheelchair, starts telling me about the treatment she gets while living in this facility. She said no one cares there. She also told me sometimes she doesn't get dinner. I asked her what time dinner is served and she replied if we get it at all it's after 8:00 pm. Whether she's in her right mind I don't know but she didn't seem confused to me. I hope and pray this isn't what's going on at this facility.
Karen McKane
This place is horrible, my best friend is in there I went to see her and she's diabetic they haven't checked her sugar nor give her her insulin her leg is infected when I wasn't this place needs shut down. I've tried calling several times over the past 3 days no one even answered. It's sicking how these types of places exist 😞
14 more residents rated this community with an average of 4.4 stars
Families love this community. See if it’s the right fit for you.
Pricing
$8,871 – $9,420/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
The pricing of Hawthorne Healthcare Center is higher than the local average, which may not align with the perceived value given the numerous negative reviews regarding care quality and management. Families should weigh these factors when considering the community.
Location & Neighborhood
About the Area
Located in Perry Township, Indianapolis, Hawthorne Healthcare Center is situated in a residential area with nearby amenities such as hospitals and pharmacies. However, specific local attractions or community features are not detailed in the provided data.
Questions & Answers
Ready to learn more about Hawthorne Healthcare Center?
Get your free personalized path or schedule a visit today.