Heartsong Memory Care
$4,000 – $4,000/mo
Starting price
Assisted Living
Care types
Shared, Private
Room options
Yes
Wheelchair access
About Heartsong Memory Care
Heartsong Memory Care brings a family-like warmth to memory care in Southwest Louisville, with a secure, ranch-style setting where each resident has a private bedroom and bathroom—a rare touch that helps everyone feel at ease[2]. Staff here are praised for their deep understanding of Alzheimer’s and dementia, offering attentive, round-the-clock support and a full calendar of activities designed to spark joy and connection[2][3]. Meals are nutritious and home-style, and the community’s garden and walking paths invite peaceful moments outdoors. While the decor may be simple, families consistently highlight the exceptional care, communication, and genuine kindness that define daily life at Heartsong.
Our Care Approach
Heartsong’s care philosophy centers on individualized attention, with nurses coordinating closely with physicians and families to tailor support for each resident[2]. Staff are trained specifically in dementia care, and the community emphasizes maintaining residents’ dignity, choice, and connection through structured activities and personal engagement.
Family Experience
Families visiting Heartsong Memory Care often mention feeling reassured by the staff’s expertise and the open lines of communication. Many say the decision to move a loved one here was difficult, but the attentive care and regular updates made the transition easier. Several reviewers highlight how staff involve families in care and keep them informed about any changes in their loved one’s condition.
Care & Services
Services and care programs available at Heartsong Memory Care.
Medical Care Services
24-hour supervision, medication management, and coordination with healthcare providers are standard, though the community does not provide skilled nursing care[3].
Personal Care Services
Assistance with bathing, dressing, transfers, and other daily activities is provided respectfully and attentively[3].
Specialized Care
Heartsong specializes in memory care for Alzheimer’s and dementia, with activities and staff training focused on cognitive and emotional well-being[2].
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Living Environment
Cleanliness & Maintenance
Recent painting and upkeep are noted, with the facility described as clean and well-maintained, though not the most modern in decor.
Atmosphere & Community Feel
The environment is consistently called welcoming and family-like, with staff and residents forming close bonds and a sense of belonging.
Safety & Security
Heartsong offers a secure, gated setting with 24-hour supervision and emergency call systems, giving families peace of mind about resident safety[3].
Amenities
Reviews
Based on 15 reviews
Families repeatedly describe Heartsong Memory Care as a place where staff go above and beyond, treating residents with patience, respect, and real affection. Many reviewers mention that their loved ones felt at home and enjoyed daily activities, while several specifically recommend Heartsong for its knowledgeable, compassionate team. A few note that while the facility may not be the newest, the quality of care far outweighs any concerns about aesthetics.
- Staff are described as genuinely caring, patient, and well-trained in memory care
- Residents enjoy a full schedule of engaging activities and feel part of a family
- Communication with families is strong, with regular updates and quick responses to concerns
- A few families mention the facility is not the most modern or luxurious in appearance
- Limited negative feedback, with only a small number of lower-star reviews without specific details
DeLaney Jenkins
Excellent facility. The staff genuinely care and do their absolute best for the residents there.
Andrew Woods
They’ve painted the facility recently and it looks brand new, I came for open house and it was fantastic
Andrea Whelan
My mom has been a resident at Heartsong Memory Care for a year and I have nothing but positive comments about her care. As the former Impact BoardChair for the KY Chapter of the Alz Association, I asked around the Alz community for the best memory care recommendation and was told by several people that Heartsong has the best care. The staff is well trained on the Alz/dementia community, professional, compassionate, patient, attentive and courteous. Putting a loved one in a facility is a very difficult decision and it provides great comfort to know that she is well cared for. The facility is not the closest in proximity for me, however, my mom receiving the best care is of the utmost importance. There are facilities that are newer, more posh/have updated decor, but don't be fooled by the outward appearance. I would highly recommend the care, communication and knowledge of the staff at Heartsong Memory Care.
6 more residents rated this community with an average of 3.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$4,000 – $4,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs starting around $4,000—below the Louisville area average—Heartsong Memory Care offers strong value for specialized memory care[3]. Families consistently say the quality of care and staff dedication make the community worth considering, even if the physical plant is less flashy than some competitors.
Location & Neighborhood
9260 Stonestreet Rd, Louisville, KY 40272
Get DirectionsAbout the Area
Heartsong Memory Care sits in a quiet, residential part of Southwest Louisville, close to local medical offices, pharmacies, and hospitals for added convenience[3]. The area offers a mix of suburban calm and easy access to essential services, with parks and cafes within a short drive.
Nearby Attractions
- Valley Medical (primary care, 2.2 miles)
- Kentucky One Health (hospital, 5 miles)
- Walgreens (pharmacy, 4 miles)
Public Transportation
- Local bus routes serve the area
- Accessible by car with on-site parking
Questions & Answers
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