Her Heart Gardens Assisted Living
$2,500 – $9,336/mo
Starting price
Memory Care
Care types
Shared, Studio
Room options
Yes
Wheelchair access
About Her Heart Gardens Assisted Living
Her Heart Gardens Assisted Living in Jacksonville's Regency neighborhood is a family-owned community focused on compassionate memory and assisted living care. Known for its attentive, long-term staff and a close-knit atmosphere, it supports residents with dementia through personalized attention and a safe, manageable environment. The facility maintains a clean, odor-free space with shared and studio rooms that families can personalize. Residents engage in regular activities like music, arts, and outdoor walks on serene paths. While not a luxury setting, Her Heart Gardens prioritizes affordable, responsive care with 24-hour nursing support and a strong connection between staff, residents, and families.
Our Care Approach
Her Heart Gardens emphasizes compassionate, consistent care tailored to residents with dementia and other memory issues. Staff engage residents with personalized interaction and maintain safety through 24-hour nursing and medication management. The family-owned operation ensures hands-on management and a close relationship between caregivers and residents.
Family Experience
Families report frequent, clear communication from staff about health changes and appreciate the welcoming attitude during visits. Many feel reassured by the staff’s attentiveness and the community’s openness to family involvement, including volunteering and participation in activities.
Care & Services
Services and care programs available at Her Heart Gardens Assisted Living.
Medical Care Services
Provides 12-16 hour nursing care, medication management, health monitoring, and 24-hour call system to promptly address medical needs.
Personal Care Services
Assists with daily living activities including bathing, dressing, mobility support, and personal hygiene tailored to both ambulatory and non-ambulatory residents.
Specialized Care
Offers dedicated memory care services for dementia residents, including engagement activities and a respite care program.
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Living Environment
Cleanliness & Maintenance
The facility is consistently described as very clean and well-maintained with no objectionable odors, contributing to a comfortable living environment.
Atmosphere & Community Feel
Her Heart Gardens fosters a family-like atmosphere with long-term staff who know residents personally, creating a warm, supportive social environment especially suited for those with memory challenges.
Safety & Security
Safety is a priority with 24-hour nursing care and supervision, an emergency alert system, and a small, manageable layout that helps residents navigate easily and reduces risks.
Amenities
Reviews
Based on 35 reviews
Reviews consistently praise the loving, attentive staff and the community's family-run nature, highlighting excellent dementia care and frequent communication with families. Most residents and families feel well-supported and safe, though a few negative reviews cite serious concerns about care quality and resident decline. Overall, the community earns high marks for cleanliness, staff dedication, and a welcoming environment.
- Staff are attentive, loving, and treat residents like family
- Facility is clean, well-maintained, and odor-free
- Regular activities and personalized room decoration enhance resident comfort
- Some reports of resident decline and inadequate care
- Concerns about falls and bruising in one case
- Facility is not luxurious and lacks upscale amenities
Diana DePriest
I am so thankful and grateful for this facility. It is family owned and run, and the staff is the best. They are always happy and attentive to my Mom. She loves it there. Also the level of care at this facility is great. My Mom gets great care and they always call me when there is anything wrong or if they see any changes in her. I appreciate everything they do to keep my mom happy and comfortable. Thank you so much Her Heart.
John Nance
My family and I want to thank everyone at Her Heart Gardens for taking such good care of our dad. The staff truly loved my father. He nicknamed it "Danny's Place". My sisters and I visited my dad during the week and took turns with weekend visits at our homes. He was always talking about how good everyone was to him at "Danny's Place". Danny and his sister Alex will always have a special place in our hearts because of how grateful we are for the care they showed our father. They truly loved our Dad and they share our sadness as we all miss him! I am so appreciative that I take my class to sing Christmas carols every year as a way of giving back and saying thank you!
Denise Miller
I don't have the words of gratitude to convey the depth of appreciation my family feels toward the people at Her Heart Gardens that cared for our Dad in the last year and a half of his life. Our Dad's dementia caused him to experience confusion and disorientation with occasional episodes of paranoia and hallucinations. Someone from our family visited Daddy every day, and we saw firsthand the love that the staff showered upon him. They kept him safe. They kept him engaged, they talked with him, listened to him and they lovingly interacted with him constantly. He became family to them and they became family to us. When Dad would return to the facility after a day or a weekend away, he was always met with a celebrity-like reception. Staff approaching him with hugs & hellos. He actually looked forward to returning, often reminding us that he needed to get back because "they will be missing me". When our Dad was hospitalized on Easter Sunday, Danny and Alex came to the hospital. When our Dad passed away, several Staff were present at his funeral. We will be forever grateful to the beautiful people that Dad shared his last years of life with--his days were indescribably blessed by each and every member of the Her Heart Family. Our family will never forget them.
3 more residents rated this community with an average of 5.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$2,500 – $9,336/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing is generally lower than area averages, offering affordable care without luxury frills. Families note good value in the quality of care and staff dedication, though the facility does not provide upscale amenities or extensive wellness programs.
Location & Neighborhood
About the Area
Located in Jacksonville’s Regency neighborhood, Her Heart Gardens sits in a safe, residential area near single-family homes. The community benefits from a diverse and welcoming local character, with convenient access to nearby medical services and pharmacies.
Nearby Attractions
- Starbucks
- Local restaurants
- Walking paths in the neighborhood
Public Transportation
- Local bus routes along Fort Caroline Rd
- Nearby transit stops within short driving distance
Questions & Answers
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