Heritage at Augsburg
$1,900 – $3,240/mo
Starting price
Assisted Living
Care types
Studio, 1 Bedroom, 2 Bedroom
Room options
No
Wheelchair access
About Heritage at Augsburg
Heritage at Augsburg provides a comprehensive senior living experience in Baltimore's Lochearn neighborhood, combining independent living apartments with skilled nursing and rehabilitation services. Residents can choose from studios to two-bedroom units featuring full kitchens and private outdoor spaces. The community supports a continuum of care, including 24-hour nursing and specialized therapies, ensuring residents receive tailored support as their needs evolve. With a focus on active lifestyles, Heritage at Augsburg offers diverse amenities such as a fitness center, arts and wellness programs, and beautifully maintained grounds. Its location offers easy access to local parks, dining, and medical services, fostering both convenience and community connection.
Our Care Approach
Heritage at Augsburg emphasizes a continuum of care with 24-hour skilled nursing, rehabilitation therapies, and personalized treatment plans. The community prioritizes resident dignity and independence while providing medical oversight and support tailored to individual needs, supported by a team of well-trained therapists and nursing professionals.
Family Experience
Families generally report positive experiences with communication and care updates, appreciating the involvement and attentiveness of nursing and therapy staff. Some express gratitude for the improvement in their loved ones’ health, though a few highlight frustrations with management and occasional staff shortages during weekends.
Care & Services
Services and care programs available at Heritage at Augsburg.
Medical Care Services
Includes 24-hour nursing care, medication management, and health monitoring with skilled nursing staff available around the clock.
Personal Care Services
Assistance with daily living activities, mobility support, and personal hygiene help provided by attentive aides and nursing staff.
Specialized Care
Physical, occupational, and speech therapies are offered to support rehabilitation and long-term health, though memory and behavioral care are not provided.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally described as clean and well-maintained, with positive remarks about housekeeping and groundskeeping. However, some reviews mention broken equipment and needed repairs, indicating occasional maintenance challenges.
Atmosphere & Community Feel
Residents and visitors note a supportive and respectful atmosphere, especially praising therapy staff and aides. Family involvement is encouraged, though some reviews suggest variability in staff responsiveness, particularly on weekends.
Safety & Security
While 24-hour nursing and emergency alert systems are in place, some reviews raise concerns about patient safety, including falls and inadequate supervision. Management's communication style has been criticized, which may impact overall safety culture.
Amenities
Reviews
Based on 55 reviews
Reviews for Heritage at Augsburg show a mix of strong praise for therapy staff, cleanliness, and management attentiveness alongside serious concerns from some about staff communication, leadership, and patient safety. Positive comments highlight skilled therapists and caring aides, while negative feedback centers on management issues and occasional neglect. Overall, residents and families appreciate the rehabilitation services and supportive environment but note room for improvement in staff coordination and facility maintenance.
- Therapists are well trained and provide excellent rehabilitation support
- Facility is clean and well-maintained with attentive management
- Nursing staff and aides often go beyond expectations to meet resident needs
- Concerns about management intimidation and poor staff communication
- Reports of patient neglect and safety issues such as falls
- Some residents experience frustration with broken equipment and facility upkeep
Elena Gilbert
Don’t come here , bookie is horrible the “DON” they are all messy and these people are getting paid to do nice reviews as they all COMPLAIN , they let the patients fall and don’t help and all cover for eachother , they talk in their languages and continue to be ignorant PLEASE KEEP YOUR PEOPLE AT HOME!!!!!!!!!!!! I wouldn’t let my pet FISH come here!!! Also back to bookie she’s MEAN , EVIL & doesn’t care about her employees!! She intimidates her staff and yell and treats them like dogs and the nurses are scared of her that’s why everything is broken on the floor , charges , computers , bathrooms , air etc!! Pray for these patients please , glad my loved one is gone!
Maria Senio
In my stay in the rehab I learned that even as an old dog can still learn new tricks. I had very good PT and OT that respected my experience but also were very good at explaining new things and making sure that I learn and did everything the right way and continue to develop good habits. I am very happy for having Eric OT and Dee PT as my therapists. I gained a lot which thanks to them I will continue to do what is best for me.
Gilbert Stanley
The therapists are all good and very well trained. The therapists do a good all around job. It is not just one therapist who is good, the entire therapy staff is good.
9 more residents rated this community with an average of 2.9 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,900 – $3,240/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $1,900 to $3,240, Heritage at Augsburg offers a more affordable option compared to the Baltimore area average. The pricing reflects a balance of independent living amenities and access to skilled nursing and therapy services, though some reviews suggest that value could be enhanced by addressing maintenance and management concerns.
Location & Neighborhood
About the Area
Located in Baltimore’s Lochearn neighborhood, Heritage at Augsburg benefits from a close-knit community atmosphere with convenient access to parks, local dining, and essential services. The area combines suburban calm with proximity to Baltimore city amenities, making it a practical and comfortable setting for seniors.
Nearby Attractions
- Villa Nova Park
- Seven Mile Market
- Local cafes and restaurants such as Dooby's and McDonald's
Public Transportation
- General transportation services provided by the community
- Access to Baltimore County public transit options nearby
Questions & Answers
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