Heritage Manor Nursing And Rehab Center
$1,795 – $7,490/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Heritage Manor Nursing And Rehab Center
Heritage Manor Nursing And Rehab Center brings skilled nursing care to Detroit’s Nardin Park neighborhood, with a focus on medical support and daily living assistance. Residents here have access to 12–16 hours of nursing each day, a 24-hour call system, and help with bathing, dressing, and medication—all designed to meet individual needs. The community offers private and semi-private suites, a library, fitness room, arts room, and outdoor gardens for relaxation and socializing. Heritage Manor’s location puts Henry Ford Hospital and Michigan Eyecare Institute within easy reach, and the area’s cultural diversity adds to the community’s character. While amenities aim to support a balanced lifestyle, families should be aware that reviews highlight significant concerns about care quality and facility upkeep.
Our Care Approach
Heritage Manor promotes comprehensive skilled nursing and daily living support, but reviews suggest inconsistent care quality and responsiveness. While the facility advertises personalized plans and medical services, families frequently report unmet needs, delayed assistance, and lapses in basic care.
Family Experience
Families visiting Heritage Manor often report frustration with staff communication, slow response to calls for help, and concerns about their loved ones’ wellbeing. Some note occasional positive interactions, but most describe challenges in getting timely care and maintaining their family member’s dignity and comfort.
Care & Services
Services and care programs available at Heritage Manor Nursing And Rehab Center.
Medical Care Services
Skilled nursing, medication management, and health monitoring are provided, with access to visiting specialists and therapy services.
Personal Care Services
Assistance with bathing, dressing, and daily activities is offered, though reviews indicate frequent lapses in these services.
Specialized Care
No memory care or behavioral health services are listed; physical therapy is mentioned but not detailed in reviews.
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Living Environment
Cleanliness & Maintenance
Several reviews describe the facility as dirty, with unclean rooms, carpets, and common areas. Complaints about poor upkeep and old, run-down conditions are common.
Atmosphere & Community Feel
The community aims to foster engagement with amenities like a library, arts room, and gardens, but review sentiment suggests these efforts are overshadowed by care and maintenance issues.
Safety & Security
A 24-hour call system is advertised, but reviews indicate slow response times and concerns about resident safety and security, including missing items and delayed assistance.
Amenities
Reviews
Based on 31 reviews
Reviews for Heritage Manor Nursing And Rehab Center are sharply divided, with a few families praising friendly staff and cleanliness, but many more reporting serious issues with care, cleanliness, and responsiveness. Common complaints include delayed assistance, poor hygiene, missing personal items, and unprofessional staff behavior. Positive remarks focus on occasional staff kindness and community activities, but negative experiences dominate the feedback.
- Some residents and families mention friendly staff
- Cleanliness noted positively in a few reviews
- Community activities like worship services appreciated
- Frequent complaints about delayed or inadequate care
- Multiple reports of poor hygiene and unclean facilities
- Concerns about missing personal belongings and unresponsive staff
Angelique Thomason
Thee absolute worst nursing home ever! I thought the one my dad was at before was bad but this one is by far the worst they do not care about your loved one at all you can tell when it’s all about a check my dad always will have an hospital gown on and I had bought him clothes up there which was never put on him at all his Calvin Klein hat went missing and a pack of socks I bought him also there were times my dad just had on a diaper and nothing else my dad was anemic a cancer patient plus he was in hospice my dad told me he was cold so when I went to ask a nurse why he didn’t have clothes on her excuse was he didn’t say he cold to me and I’m thinking common sense would have told you to put clothes on him something this wasn’t the first time this happened I also spoke with the DON which was a waste of my time because she is so nonchalant, arrogant and ghetto her excuse was my dad took his own clothes off which my dad was very frail so I know that was very impossible it’s like she acted like she couldn’t do nothing about it It was times I had to tell a nurse my dad needed to be changed his diaper would have feces stains on it they honestly don’t give a care about your loved ones so if you all do have love ones at this facility please check on them My dad end up passing at the nursing home on June 8, 2025
Dorisene Camper
My Brother is in this Facility it's a nice place and the staff is very friendly they keep the place Clean. And they were having worship and I thought that was wonderful my Brother likes this place he's satisfied.
Ms od'neal
This place is absolutely disgusting!!! They can care less about the patients and their wellbeing! It’s only a matter of time this place will be , and need to be investigated.
10 more residents rated this community with an average of 4.5 stars
Families love this community. See if it’s the right fit for you.
Pricing
$1,795 – $7,490/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $1,795 to $7,490, Heritage Manor’s pricing covers a wide spectrum of care needs. However, the value proposition is challenged by numerous reviews citing poor care standards, cleanliness issues, and unmet expectations, suggesting families should carefully weigh cost against reported experiences.
Location & Neighborhood
About the Area
Heritage Manor sits in Detroit’s Nardin Park, a culturally diverse area with a strong African American presence. The neighborhood offers proximity to Henry Ford Hospital, Michigan Eyecare Institute, and local pharmacies, supporting residents’ medical needs. Nearby cafes and places of worship add to the local flavor, and the community’s gardens and walking paths aim to encourage outdoor activity.
Nearby Attractions
- Henry Ford Hospital
- Michigan Eyecare Institute
- Masjid Salam
Public Transportation
- Local bus routes (exact lines not specified)
- Community transportation services (if available)
Questions & Answers
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