Hillcrest Raleigh At Crabtree Valley
$2,290 – $9,005/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Hillcrest Raleigh At Crabtree Valley
Hillcrest Raleigh At Crabtree Valley specializes in skilled nursing and rehabilitation care, providing a range of medical and daily living support in a large, well-maintained facility. Located in Northwest Raleigh near Crabtree Valley, it offers residents access to quality therapy services, including physical and occupational therapy, alongside attentive nursing care available 24/7. The community features private one-bedroom rooms and amenities such as a spa, fitness rooms, walking paths, and a library, creating spaces for both healing and relaxation. Families appreciate the responsive staff and the convenient proximity to medical centers and local dining options, making it a practical choice for recovery and long-term care.
Our Care Approach
Hillcrest Raleigh At Crabtree Valley focuses on comprehensive skilled nursing and rehabilitation, offering 12-16 hour nursing coverage and continuous supervision. The staff assist with daily living activities such as bathing, dressing, and medication management, while therapy teams support recovery goals. Despite some reported staffing challenges, the care approach prioritizes resident progress and comfort.
Family Experience
Families generally report positive interactions with staff, appreciating smooth admissions and ongoing communication. Visitors find the environment welcoming and note thoughtful touches like refreshments for guests. While most families feel confident in the care provided, some express concern about occasional staffing shortages affecting responsiveness.
Care & Services
Services and care programs available at Hillcrest Raleigh At Crabtree Valley.
Medical Care Services
Includes skilled nursing, medication management, health monitoring, and 24/7 nursing supervision to support residents' medical needs.
Personal Care Services
Assistance with bathing, dressing, mobility support, and other activities of daily living is provided by attentive staff.
Specialized Care
Offers physical and occupational therapy programs aimed at rehabilitation, though memory and behavioral care are not provided.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is consistently described as clean and well-maintained, with daily cleaning routines and no noticeable odors, contributing to a comfortable environment.
Atmosphere & Community Feel
Residents and families note a welcoming atmosphere with friendly staff and social workers, supported by a variety of activity spaces and programs that encourage engagement.
Safety & Security
With 24-hour nursing care, a 24-hour call system, and round-the-clock supervision, the community emphasizes resident safety and prompt response to needs.
Amenities
Reviews
Based on 273 reviews
Reviews highlight a generally positive experience with attentive and helpful staff, clean facilities, and effective therapy programs that support resident progress. However, some negative feedback points to concerns about staff shortages, occasional neglect, and management issues. Overall, families express satisfaction with the care quality and environment, though a minority report serious problems.
- Staff is helpful, upbeat, and responsive to residents' needs
- Facility is clean and odor-free with well-maintained spaces
- Therapy services are effective and contribute to resident progress
- Concerns about understaffing leading to delayed care and neglect
- Management has been criticized for lack of accountability
- Some reports of residents experiencing poor hygiene and delayed assistance
John Abernethy
The staff was most helpful and very upbeat in helping sign in and orienting me to the facility and the activities available to their patients. Our friend appears to be well attended to and is getting his therapy and daily needs handled perfectly. The medical staff is very responsive and alert to our friend’s condition and to helping him progress.
Karla Webber
I am so amazed with Hillcrest! The facilities are beautiful. The staff is wonderful. (My Dad even says the food is really good! Lol) Nobody wants to have their parent "in a nursing home"....but I feel great about the care he is getting here. The physical and occupational therapy he is receiving will have him home soon! He has come so far in just one week! I can't say enough great things about the staff and I know he is where he needs to be right now. If you are looking for a rehab facility, you can feel really good about Hillcrest. I'm a bit surprised by some of the negative reviews on here because my family is very, very impressed with Hillcrest as a whole.
LaTodd Cade
Received A very warm welcome upon first day arriving..Very smooth process , EXCELLENT CUSTOMER SERVICE ..RN Mrs.Robinson was the first person I happen to come in contact with once I arrive… ..Special thanks to her for the assurance and care she provided to my family ..
43 more residents rated this community with an average of 4.1 stars
Families love this community. See if it’s the right fit for you.
Pricing
$2,290 – $9,005/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
Pricing ranges from $2,290 to $9,005 per month, reflecting a spectrum of care needs and room options. Reviews suggest that while many families find the care and amenities worth the cost, concerns about staffing and management may impact perceived value for some residents.
Location & Neighborhood
About the Area
Situated in the Northwest Raleigh area near Crabtree Valley, the community benefits from a diverse and accessible neighborhood. The location provides easy access to medical facilities, pharmacies, and popular dining spots, blending urban convenience with serene outdoor spaces for residents to enjoy.
Nearby Attractions
- P.F. Chang's China Bistro
- Starbucks
- UNC Specialty Women's Center at Rex
Public Transportation
- Local bus routes serving Northwest Raleigh
- Nearby Crabtree Valley Mall transit connections
Questions & Answers
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