Holden Heights
$3,800 – $4,300/mo
Starting price
Memory Care
Care types
Private, Studio, 1 Bedroom
Room options
Yes
Wheelchair access
About Holden Heights
Holden Heights in Greensboro’s Fairview Homes neighborhood provides assisted living and memory care with a focus on medical support and daily living assistance. The community offers 12-16 hour nursing care, medication management, and 24-hour supervision tailored to residents with cognitive challenges. Amenities include a game room, library, fitness center, walking paths, and wellness services like a spa and salon. While the community aims to foster engagement through scheduled activities and resident events, families should weigh the mixed reviews regarding facility upkeep and staff responsiveness. Holden Heights combines a broad range of services with a location near essential local amenities, striving to meet diverse senior care needs.
Our Care Approach
Holden Heights emphasizes nursing care with 12-16 hour coverage, medication management, and specialized memory care programming. Despite this, reviews suggest gaps in consistent care delivery and staff attentiveness, pointing to systemic staffing and management issues affecting care quality.
Family Experience
Families report mixed experiences, with some appreciating regular communication and the ability to personalize rooms, while others describe frustration with staff responsiveness and handling of incidents. Visits can be overshadowed by concerns over resident care and facility conditions.
Care & Services
Services and care programs available at Holden Heights.
Medical Care Services
Includes nursing care, medication management, and 24-hour supervision tailored to residents’ health needs.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, and transfers is provided.
Specialized Care
Memory care programming is available for residents with mild cognitive impairments.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
Multiple reviews report bed bug infestations, broken elevators, and general uncleanliness, indicating serious maintenance and housekeeping challenges.
Atmosphere & Community Feel
The environment is described as inconsistent; some find the staff friendly and the community engaging, while others report neglect and lack of proper care, especially on memory care floors.
Safety & Security
Concerns about resident safety are prominent, including unreported injuries and inadequate supervision, raising questions about the effectiveness of safety protocols.
Amenities
Reviews
Based on 14 reviews
Reviews for Holden Heights reveal significant concerns about cleanliness, management, and staff professionalism, with many reports of bed bugs, missing medications, and poor resident care. However, some families appreciate the affordability and occasional positive interactions with staff, especially for end-of-life care. Overall, resident satisfaction is low, with many advising caution and highlighting systemic issues alongside a few hopeful notes about recent management efforts.
- Some staff members are friendly and build good relationships with residents and families
- Facility is considered a more affordable option for end-of-life care
- Certain floors provide good care for residents with Alzheimer's
- Persistent bed bug infestations and broken elevators
- Poor management and unprofessional staff behavior
- Reports of missing medications, theft, and inadequate supervision
Alysia Blake
Not a great place at all bed bugs in The rooms on every floor, resident don't have towels for bathrs or washing machine to wash clothes, elevator broke. Employees half way do they job. Half meds are missing. Not a good environment at all. Never work here or send your family here.
Lori Alderman
I had to put negative reviews to finally get paid for me reflexology services but after finally getting paid I brought it up to 3 stars.
Susanne Matthews
Poor service, staff wear no Name Tags, Lazy!!! Things get gone and no one knows anything. Seems staff is underpaid and thats the service they give. Also not enough staff, on some days you dont see them. Housekeeping needs a lot of improofment. Its sad when seniors on the memory care floor beeing treated in a way. Well they dont remember if they had a shower or who took their clothes. Staff dont care. People worked all their life to end up in a dump.....
1 more resident rated this community with an average of 5.0 stars
Families love this community. See if it’s the right fit for you.
Pricing
$3,800 – $4,300/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
The community’s pricing ranges from $3,800 to $4,300 monthly, which is near or slightly above local averages. While some families find this cost reasonable for the services provided, others feel the value is undermined by poor facility conditions and staff performance.
Location & Neighborhood
About the Area
Located in Greensboro’s Fairview Homes neighborhood, Holden Heights sits in a residential area with access to local pharmacies, dining, and community services. The setting offers convenience for families and residents seeking nearby amenities and community connections.
Nearby Attractions
- Walgreens Pharmacy
- Darryl's Wood Fired Grill
- Pinecroft Baptist Church
Public Transportation
- Local Greensboro bus routes
- Nearby taxi and rideshare services
Questions & Answers
Ready to learn more about Holden Heights?
Get your free personalized path or schedule a visit today.