Kentmere Rehabilitation And Healthcare Center
$6,000 – $12,000/mo
Starting price
Nursing Home
Care types
1 Bedroom
Room options
No
Wheelchair access
About Kentmere Rehabilitation And Healthcare Center
Kentmere Rehabilitation And Healthcare Center provides skilled nursing care in Wilmington’s Forty Acres neighborhood, focusing on medical support and rehabilitation. The community features 12-16 hour nursing coverage and a 24-hour call system, aiming to assist residents with daily activities like bathing, dressing, and medication management. Its location near St. Francis Hospital and multiple pharmacies offers convenient access to healthcare. Kentmere includes amenities such as a library, game and arts rooms, wellness spa, and scheduled activities designed to engage residents. While the center offers a broad range of services, recent reviews highlight challenges with dementia care placement and staffing consistency, underscoring the importance of careful evaluation for families seeking nursing home care.
Our Care Approach
Kentmere emphasizes skilled nursing and rehabilitation with 12-16 hour nursing coverage and therapy services. The memory care floor provides structured group activities and attentive aides. However, reviews suggest inconsistent application of care plans, particularly for dementia patients, and challenges with staff availability.
Family Experience
Families often experience frustration due to staffing shortages, difficulty obtaining timely information, and limited visiting hours. While some appreciate the caring nature of aides and therapy staff, others report neglect and poor communication, leading to distress and mistrust.
Care & Services
Services and care programs available at Kentmere Rehabilitation And Healthcare Center.
Medical Care Services
Includes 12-16 hour nursing care, medication management, health monitoring, and 24-hour call system.
Personal Care Services
Assistance with daily living activities such as bathing, dressing, and mobility support.
Specialized Care
Memory care is provided on a dedicated floor with group activities and social engagement, though some reviews note placement issues for dementia residents.
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Living Environment
Cleanliness & Maintenance
Several reviews report serious cleanliness issues, including a rat infestation and residents left in soiled bedding, indicating maintenance and sanitation challenges.
Atmosphere & Community Feel
The memory care floor fosters social interaction with group activities and a communal space, creating a lively environment for residents with dementia, though other areas may feel less supportive.
Safety & Security
Concerns about resident safety arise from incidents of residents wandering due to dementia and falls not promptly addressed, highlighting gaps in supervision and tailored care.
Amenities
Reviews
Based on 27 reviews
Reviews for Kentmere Rehabilitation And Healthcare Center are mixed but lean negative, with many families expressing serious concerns about care quality, especially for residents with dementia. Positive feedback highlights attentive and affectionate staff on the memory care floor and effective therapy programs. However, multiple reports mention staffing shortages, poor hygiene, safety issues, and inadequate individualized care, leading to distress among residents and families.
- Staff on the memory care floor are affectionate, empathetic, and engage residents by name.
- Physical and occupational therapy programs are well-regarded and actively supported.
- Management addresses issues promptly and maintains efficient operations.
- Residents with dementia were sometimes placed on inappropriate floors without one-on-one care.
- Reports of poor hygiene, including residents left in soiled bedding for hours and bed sores development.
- Presence of a rat problem and general concerns about cleanliness and safety.
- High staff turnover and minimal visiting hours complicate family communication.
Annie Holden
This place is a sham! Took my mom there for respite care and they put her on a regular floor- SHE HAS DEMENTIA!!! They put her on the Physical Therapy floor. No one came to see about her while we were there. I had to go to the Nursing station and they said they do not have one on one care for this floor. Also, they mentioned we are short staffed. The head of nursing came down and I expressed my concerns and she said she will be fine. I left and and hour after I left, they called and said she was walking into peoples room!! Of course she is, she has DEMENTIA and cannot find her own room! They called me again saying she was agitated. If you knew that Dementia patience get agitated, then you know what to give them. It's on her CHART!!!!!!!!! I GUESS WITH RESPITE CARE THEY PUT YOU ANYWHERE THEY WANT TO! WELL NOT MY MAMA! I WENT TO GET HER THE NEXT DAY! THANKS FOR NOTHING KENTMERE! IF YOU KNEW YOU HAD A PATIEN COMING IN WITH DEMENTIA, WHY WOULDN'T YOU PUT THEM ON THE FLOOR THAT SPECIALIZE IN THAT? NEVER AGAIN! I DODN'T MENTION, THEY DID NOT HELP HER TAKE A BATH!
Amina
This place has a serious rat problem. The rats are huge and roam around residents rooms and hallways in the evenings and nights. You won’t see the rats in the daytime. I hope the state sits in there a few nights to see how terrible it is. No one deserves to live with big fat rats.
Maureen Dunning
Run away from this facility. The care they provide is absolutely awful. I treat my dog better than my loved one was treated in this facility. They do not care about the patients. Couldn’t care less about getting meds to patients on time. If I could give them zero stars I certainly would. Please do not subject your loved one to Kentmere Nursing Home.
7 more residents rated this community with an average of 3.3 stars
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Pricing
$6,000 – $12,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $6,000 to $12,000, Kentmere offers a comprehensive range of amenities and medical services. Nonetheless, families should weigh this against reported issues such as staffing shortages and cleanliness concerns when assessing overall value.
Location & Neighborhood
About the Area
Located in Wilmington’s Forty Acres neighborhood, Kentmere is close to major medical facilities like St. Francis Hospital and several pharmacies, offering residents convenient healthcare access. The area features local dining and cultural attractions within walking distance, contributing to a community-oriented setting.
Nearby Attractions
- Delaware Art Museum
- Gallucio's Restaurant
- Big Fish Grill
Public Transportation
- Local Wilmington bus routes on Lovering Avenue
- Nearby transit connections to downtown Wilmington
Questions & Answers
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