Kirkhaven
$6,000 – $9,000/mo
Starting price
Assisted Living
Care types
1 Bedroom
Room options
No
Wheelchair access
About Kirkhaven
Kirkhaven provides a comprehensive range of nursing and rehabilitation services in Rochester's Park Avenue neighborhood. The community supports residents with 12-16 hour nursing care, medication management, and assistance with daily activities, including bathing and dressing. Its location near Highland Hospital ensures quick access to emergency and specialized medical care. Kirkhaven’s spacious rooms and diverse amenities such as an arts room, game room, library, walking paths, and wellness facilities encourage engagement and comfort. Residents benefit from thoughtfully planned activities like movie nights and fitness programs, while family support services and transportation enhance convenience. The community’s focus on respect and individualized attention creates a supportive environment for seniors needing skilled nursing and rehab.
Our Care Approach
Kirkhaven emphasizes professional nursing care combined with compassionate support, focusing on residents’ comfort and dignity. The clinical team works closely with families to explain care plans, and staff assist with daily living activities and rehabilitation. Despite some reported staffing challenges, the community strives to meet individual needs with kindness and respect.
Family Experience
Families often experience open communication with administrators who address concerns promptly. Visitors appreciate the friendly and patient staff, as well as the quality of food and personalized attention. However, some families report frustration with delays in medical care and the need for active involvement to ensure proper treatment.
Care & Services
Services and care programs available at Kirkhaven.
Medical Care Services
Includes nursing care with medication management, health monitoring, and rehabilitation services supported by a clinical team and proximity to Highland Hospital.
Personal Care Services
Assistance with bathing, dressing, mobility support, and daily living activities to ensure resident comfort and independence.
Specialized Care
Rehabilitation services and hospice care are provided, though memory and behavioral care are not offered.
Interested in learning more about the care options?
Living Environment
Cleanliness & Maintenance
The facility is generally described as clean and well-maintained, with large rooms and pleasant common areas, though some reviews mention occasional lapses.
Atmosphere & Community Feel
Kirkhaven fosters a community atmosphere with social activities, supportive staff, and a sense of family, especially noted during holidays and special occasions.
Safety & Security
While the community provides 12-16 hour nursing care and 24-hour call systems, some reviews raise concerns about staffing shortages impacting timely medical attention and safety.
Amenities
Reviews
Based on 95 reviews
Reviews for Kirkhaven reveal a mix of appreciation and concern. Many families praise the compassionate staff, leadership, and quality rehabilitation services, highlighting attentive care and a welcoming atmosphere. However, some reviews report issues with staffing shortages, delayed medical responses, and occasional neglect, especially regarding medication management and infection treatment. Cleanliness and room size receive positive mentions, but a significant number of low ratings reflect frustrations with communication and care consistency.
- Staff are kind, patient, and attentive, often going the extra mile for residents
- Leadership is responsive and engaged with family concerns
- Facility is clean with large rooms and a variety of activities
- Insufficient staffing leads to delays in medication and care
- Instances of medical negligence, including untreated infections
- Communication gaps between medical staff and families
Ashley
I am truly grateful for the exceptional care provided at this nursing home, especially under the leadership of Administrator Cyndee. She has dedicated her life to ensuring that every resident is comfortable and treated with the utmost respect and kindness. What stands out most is how residents are treated like family, particularly during holidays or times when their own family cannot be nearby. Cyndee and her team go above and beyond to accommodate the personal needs and preferences of each resident, creating a warm and welcoming environment. It’s clear that this facility is not just a place to live but a community where compassion and quality care are top priorities. Highly recommended for anyone seeking a nursing home where residents truly feel cared for and valued.
nora ferruzza
Kirkhaven is a wonderful place. They take very good care of their residents and overall a beautiful place to be on park ave. The atmosphere and general sense of community is what makes Kirkhaven great. Always a clean facility too. Thank you Kirkhaven staff for all that you do.
Autumn Cunningham
Excellent facility with expert leadership and genuine care for those they serve!
18 more residents rated this community with an average of 4.3 stars
Families love this community. See if it’s the right fit for you.
Pricing
$6,000 – $9,000/mo
Pricing varies by room type, care level, and services selected.
Available Room Types
Value Consideration
With monthly costs ranging from $6,000 to $9,000, Kirkhaven offers a broad spectrum of nursing and rehab services alongside numerous amenities. While many families find value in the quality of care and environment, some concerns about staffing and medical responsiveness may affect perceived value for certain residents.
Location & Neighborhood
About the Area
Located in Rochester’s Park Avenue neighborhood, Kirkhaven benefits from a lively and diverse community setting. The area offers cultural variety and convenient access to local healthcare facilities, dining, and neighborhood amenities, contributing to a stimulating environment for residents.
Nearby Attractions
- Roc Brewing Co.
- Locals Only Café
- Highland Hospital
Public Transportation
- Local Rochester bus routes serving Park Avenue
- Nearby access to regional transit connecting to downtown Rochester
Questions & Answers
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